Went to ABC Towing in Pearl City and purchased a part off of a 2000 Toyota Camry. They gave me great customer service and was willing to work with me on the cost that I couldn’t refuse. Great people to work with and took care me very well
Went to this junkyard expecting a quick and straightforward experience. Unfortunately, that wasn’t the case.
I was ignored at the counter and then told to “go look in the back” with no directions or assistance. After walking through rows of cars in the heat, I found a part and brought it up front—only to be told a higher price than what was originally quoted.
When I asked a basic question about the return policy, I was met with a rude “all sales final” response and an attitude that made it feel like I was the problem for simply asking.
I’m not expecting luxury service—just basic respect, clear communication, and honest pricing. I won’t be returning, and I’m sharing this so others can decide if this is the kind of experience they want to deal with.
Didn’t pick up the first time I called but they called back so 2 stars for that. But they were rude on the phone, immediately shot me down about the car and didn’t even give me a chance to ask if they had anything else.
This operation does a ton of business, I was treated with great aloha. I even parked in the wrong place twice. Still I got a great price. Really appreciate ABC junkyard… I will be back forsure. Huge selection of cars and trucks. SHAKAS ALL AROUND. A+
The people that work in the yard are helpful and friendly, but as for the people that lounge in the office nothing good can be said about them. They are not friendly in person or on the phone. Ifyou call expect to be treated like an idiot not as a paying customer. I get it this isn't anyones career choice, but you choose this job and customer service is part of it.
Wendel was super helpful and friendly! I didn't catch the guys name at the office but everyone was super helpful! I'm so glad I came to ABC junkyard! THE best prices for tires! I'm definetly coming back, and telling all my friends to come here! much Mahalo to the entire crew here!
This place is a trash yard not a junkyard, too many trash around make you feel that you will get out sick from this place, environmental should pass around this place
Terribly rude customer service . Would give negative stars if I could . Never even let me finish my sentence. Just nasty energy they were portraying. Can’t say if the rest of the company is just as bad , but the gentlemen i attempted to speak to was so rude . Hope whatever had his feathers ruffled comes to pass and he experiences better days to come so he can portray better energy .
Chad was very responsive on the phone and when I found the tire I needed Diesel didn’t hesitate to help out with the lift. I was so thankful for all their help and their fair pricing.
I called back the next day bc I needed an extra rim and they helped me out again. very good experience, will be coming back for parts in the future.
Amazing gen in the back of Pearl City. Call before you go. If the have your car, it is a gold mine. They had everything i needed for 3 cars. Cash only. Brinf your own tool. Staff is very helpful. Super reasonable price. I will be doing business with them again. Thank uou
Cool junkyard in the middle of the island. You park outside and you bring your OWN tools to pull parts. Tools are not provided, but the staff can assist with access to certain vehicles because some of them are stacked on top of each other. I recommend bringing some sort of cart to transport your equipment back and forth to make life easier for yourself.
Their inventory rotates and they don’t keep a backlog of their stock, so you have to find what you’re looking for on your own. The lot is not that big; I walked the entire area in about 15 minutes looking for specific automobiles twice. The staff were very helpful and friendly and I recommend multiple trips as the stock rotates fairly frequently.
Epic spot to pick apart some high quality cars. Staff is friendly and items are reasonably priced with good deals. Lots of cars to pick from and turnover is solid. Easy to park and access. Bring your own tools and find exactly what you need.
Under new management! Way better than before now they have the cars jacked up. So easy access to underneath! Parking was easy too! And they definitely hit you with the deals!!!! Thanks again!
This place is the bees knees! Drive down the gravel road and there is a nice parking area that is labeled and under video surveillance! Bring your own tools to the scene (I used a wagon) and start wrenching away! Prices were very fair, there is a cold water station, bathroom, and place to wash your hands. The head honcho was extremely friendly and helped me out a ton! Keep an eye on their instagram to see if they bring in anything you might be interested in. Will definitely be coming here again and recommending to all my friends.
Stopped by yesterday and got a GREAT price on several parts for my wife’s 2010 Taurus SHO in a package deal. I have to stop by again today for some other stuff. They have quite a few cars for the small area that they have so be prepared to climb around and squeeze between cars to get where you need to go.
AJ provided satisfactory customer service and went above and beyond helping me and my husband look for parts. He is very knowledgeable in car parts and mechanics. Our conversation on the phone was helpful in guiding us to not just the parts we needed but also the quality of the parts we were getting. We were able to solve our car issues with the parts we received and save money in the long run by purchasing it from ABC junk yard. We have the peace of mind that what we purchased was of quality and the correct part we needed.
Under new management! old school junk yard where they let you pull parts off yourself. not a Walmart where walk in and they hand your item. if you know your part and have your own tools save big bucks and walk the yard, maybe you get lucky maybe not but that's how old school yards are. there are other places on Oahu but for sure they charge more. this place is great for do it yourself kine folks. I recently found three old school rims to match the three I have. not made anymore. I have seen quite a few newer cars too. Unlike the previous management now there is great turnover, you may want to stop by often if it is in your way. right in the middle of pearl city easy access
