Communications was great between the repair shop and I,they got right to the problem that same day. Finish with the job alot sooner then I expected . Going back to get most of my repair work done by Auto Aid.
Your Team at Auto Aid gave great details and kept me in the loop concerning the work and warranty coverage . You never let me feel that things were out of control . Thanks again for all you do !!
Excellent job and very professional with plenty of communication. Most of the project was done over the phone and it was finished as described to the best standards an old car could get. I would recommend Auto aid to anyone in screven county needing a repair or basic service done, the office was a very warm welcome as well
Had a transmission issue on Christmas Eve, Auto Aid picked it up and had the issue fixed that afternoon. Friendly, professional, reliable. Highly recommended.
Auto Aid repaired a head gasket on my Ford Escape. They were very professional and courteous. Harley was awesome and worked with my insurance and did all she could to help me. I really appreciated their service and kindness!
Great Service!!! My new mechanic!!!! I completely recommend to anyone who needs any type of service done. Harley is amazing at her job and she is great at putting your mind at ease about the work that has to be done on your car. She is also great at navigating any type of warranty work that needs to be done so you have less worry. Wionna and Harley make a great team in the office and they are easy to get a hold of to check in to ask question and quick to respond. Awesome business!!!
auto aid came through for me today! There was a mix up with my installed UHAUL hitch system and they helped me out so much they were so friendly and reassuring and it helped me feel like my concerns mattered
I've been dealing with auto aid for 8 months now due to the fact that I had to have an interlock. Having the interlock has been so stressful but dealing with auto a id had made the experience much better. They are really a professional and friendly group I would recommend them to anyone
I got some unfortunate news about my car. The staff here are so kind and compassionate. You don't find that amount of empathy in companies anymore. They genuinely care about their customers and go above and beyond what is expected. They are doing everything they can to fix my vehicle for the best price as well as put me in a loaner car so I wouldn't miss work. I can't say enough about how grateful I am for the people here. They have made a lifelong customer out of me as well as the rest of my family.
These are the nicest most hard working people in the industry. They are giving and considerate and truly Gods people. This past Christmas me and my 6 children were gifted COMPLETELY free of charge by them with a Chevy Tahoe!!! It’s changed our lives. One small gesture from them. I’ve brung my truck in twice cause I was nervous and just wanted to check on it and they were more than willing to look at it and service whatever needs I may have had (lol it was nothing!). I’m forever grateful and me and my kids will never forget that one Christmas Auto Aid changed each of our experiences with one huge gesture. I wish I could put into words the appreciation we feel. I wish I could explain how much our world needs more people looking out for each other. In every way I can I try to show that generosity to others. Thank you. I’m forever grateful and I’ll never stop telling people what you all did for us.
Auto Aid of Sylvania, GA… The “T” in terrific and timely. Scheduling is very easy, there’s friendly communication and visuals on the car progress. This staff is amazingly patient and knowledgeable. Buy local with good pricing. Thanks Haley!!!
I did some research and saw that Auto Aid had 5 Stars. I reached out, got an appointment when I wanted. Car was serviced quickly. I love that they can run diagnostics on your vehicle. They do not over charge. And you get a complimentary car wash. My husband hasn't seen a clean car in years. My husband is the tough sale and Auto Aid won him. You have two customers for life. Thank you
If you're in need of auto services, we highly recommend Auto Aid.
My husband and I can't speak highly enough about the professionalism and hospitality of Auto Aid. Harley has to be one of the best people on the planet.
We broke down close to her shop and if it weren't for her, we would probably still be in Georgia (we live in Ohio!).
She (as well as Julie, Conner and Kim) went above and beyond to help us out of a very bad situation when the engine in our truck blew 20 miles from her shop. Words will never be able to express our gratitude for the team at Auto Aid!
We take this route, past her shop, twice yearly, and we will definitely be stopping by to say Hello!
I have never had an experience having my car repaired like I did at Auto Aid. The customer service was exceptional from Connor and Harley and they almost made me feel “happy” to have had issues with the car. I highly recommend Auto Aid for service, repairs and customer service.
Will cause more damage and lie about it. Putting the damage on a possible that not possible. Over priced. Someone that's not a mechanic explaining mechanic work to a mechanic. Will not ever work on anything else of mine. Not even add washer fluid. I would rate them as Zero stars. They will not get a recommendation from me. How do you go from replacing an engine. Which it did need a engine. To need a transmission that the mechanic damage.
Great quality service with a clean car at the end! What more could we ask for! The team at Auto Aid gets the work done and is always able to meet my chaotic schedule! Give them a call to schedule if you’re thinking about it!
I recently visited Auto Aid for a car issue, and it was a fantastic experience. The staff was so friendly and made me feel at ease. They did a thorough check of my car, and they really went the extra mile to address my needs. I will certainly be returning to them in the future.
Auto Aid was more than courteous during my two hour service. I was worried because of the horror stories I have heard in the removal of the intoxalock in newer vehicles, but the second we stepped into the shop they were knowledgeable and confident in the service they provided. Every member of the staff we had interacted with was kind and accommodating. I would definitely recommend this shop to anyone!
Auto Aid is the place to go! They are thorough in their work and truly care about their customers. They are going to go out of their way to help you out no matter how much work your car may need. They even have courtesy vehicles for the customers that have hit a bump in the road and need a car for the time being. Mrs. Julie, Mr. Chuck, Harley and all other employees do their absolute best to please every single customer that walks in their doors.
I’ve been using Auto Aid for about 2 years now and we have never had any problems until over the Thanksgiving holidays. It was a miscommunication on their part with their tech guy but I’m not here to leave a negative comment. They admitted to their fault and ensured that I had a loaner. They are always so helpful and go above and beyond for their customers. And they do great work. I’ve never had any problems with my car. They treat you like a person and not just any customer and they call you by your name. They are always professional even in the tense moments. Harley and Meg are the women I deal with mainly and they are always so very nice and a joy to just have a conversation with. The people at Auto Aid genuinely care and it shows!!! Thank y’all for all you do!!! You’ve got a customer for life!!!❤️❤️
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