What clients say about J&L AUTO REPAIR in Zebulon (GA)
John and his team did an amazing job on my Honda Pilot. They matched the paint perfectly and made my headlights look almost new. I would recommend them 100% to anyone needing paint and body work.
This is a small owned business with one mechanic that is extremely overloaded and you are at least a week if not more out to get a repair. I was completely disappointed because the owner did a diagnostic on our vehicle and then said I had to bring it back for him to do the full diagnostic work, because he only connected it to a computer And gave me a print out and that cost me $85. But he told me I would have to bring it back and leave it for 2 to 3 days so he can do all of these checks but I could never get on his calendar. I asked him can he just refund my money and he said no and this is why I’m giving it a two star because the owner has no concept of how to run a business. All he can do is complain that there’s no good mechanics out there and he’s all by herself but I don’t believe that I believe he’s a poor business owner and if you want a real one, go somewhere else. He replies that he would credit me the $85 towards the repair. But you want to keep my vehicle for an indefinite period time and you admitted you have over 30 cars that you are working on. You need to hire help.
Great customer service, great repairs. Car looks like nothing ever happened and was very reasonably priced for the repair estimation. I'm happy to know Keith and will be sure to come back to his shop if we ever need anything else!
Randy is great!! He is honest and caring. He has done a lot of work on our daughter's '95 explorer, and always explained all options and gave us VERY fair prices. He will get ALL of our car repairs! I could tell that Randy takes pride in his work and was genuinely satisfied and happy to see our daughter drive off in a safe and healthy vehicle. Thank you, Randy!
Do not call them 30 minutes before they close to ask if you can drop off your car next week..... they will just repeat they are closed over and over until you hang up
We were introduced to Randy and his wife through my nephew who was friends with their son in high school. Ever since then I've taken our cars to them to get repaired. We recently had to take my dad's Miata to them to get it back on the road since his other car was totaled thanks to a deer on Christmas day.
He always communicated each problem he found and what needed to be fixed. His work is excellent as well as his prices. We will continue to take our vehicles to him and recommend him to anyone else who needs an honest and hardworking mechanic.
