Justin is amazing! He's towed my car twice & it's been stress free both times. He's very fast & efficient, while having a sense of humor while he's at it. Awesome customer service. I would 10/10 recommend this tow company!
Justin, the driver, was great. He got to me relatively quickly and was courteous and professional. He made my son laugh regardless of our mini crisis and got my car safely back on the road. Not that I ever wish to need a tow truck again, but if I do, I would be happy knowing this company has my back. Thanks again Justin!
Justin was very friendly, funny, & professional. He was on time. He figured out that my car needed a battery reset & it was an easy fix! I am so thankful that he helped solve my car problem in 40 degree weather. I WOULD DEFINITELY RECOMMEND THIS COMPANY!!! Don’t listen to the bad reviews.
Awesome service! The tow truck arrived within 20 minutes. The driver was helpful and had sound mechanical knowledge, able to get my car running again within minutes without need for a tow!
I’d absolutely recommend the service, personable, knowledgeable, prompt and friendly.
I’ve had two things happen to my car and my roadside assistance always chose Cates. I think they’re amazing and Justin is the awesome! He’s very friendly and he makes the job entertaining. He’s towed my car twice and I honestly wouldn’t go to anyone else!
I didn’t utilize this towing company myself but witnessed the driver of the wrecker get a car unlocked for an elderly woman who had locked herself out. Both the Cates driver and the officer that came out showed such compassion and if I ever find myself in need of service, I’d definitely call Cates!
Thank Cates for prompt, courteous service NYE 2015. DriverJustin was friendly, kind and knowledgeable. Helped find motel that would take 3 dogs. He remained calm, even though he had to tow car to 3 different places. Dispatcher was helpful and kind too. Highly recommend!
I've used Cates Wrecker about half a dozen times due to an unreliable vehicle. The service is extremely affordable for in-town towing, and their driver Justin has always been prompt and helpful. Highly recomended.
I have had issues with my car for as long as I been living here. Everytime something is wrong, Justin gets me all the way right with his quality of service and charismatic personality. I dread if I ever have to deal with another tow guy
Had a great experience with this towing company. Went far and beyond to help me with my flat. Would recommend anyone to use them and wouldn't hesitate to use them again
Big thank you to Chris who came and towed my truck! He was great to talk to on the way to the shop and cut my 70 min wait time in half by showing up early!
I have used Cates for years. I have never had a bad experience. Robert and Laurie have always given me professional, friendly service and excellent body repair. I highly recommend them!
Robert Cates Auto Collision in Valdosta offers the following services: Auto body shop. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Robert Cates Auto Collision are located in Valdosta, and the exact address is listed above on this page. Our regular business hours are 9:00 AM - 5:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Robert Cates Auto Collision in Valdosta buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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