What clients say about Midway Auto Care in Midway (GA)
I’m extremely satisfied with the service I received. They fixed my wheel bearing with only a day’s notice, which was a huge relief. During the repair, a ball joint broke due to rust from salt on northern roads, and he replaced it for free, saying, “I quoted you a price and I’m sticking to it.” That level of honesty and integrity is hard to find. Fast, professional, and truly went above and beyond—highly recommend this shop.
Took my truck to Midway Auto Care to get a battery after another shop put a alternator on the truck and said I needed a battery. Got a battery from Midway Auto Care but the battery wouldn;t hold a charge called them to let them know. Had to have my truck towed to there and they put it on the charge and found out it wouldn't hold a charge. This was on a Friday and they were suppose to call me but I never got a call so tuesday had to down there to get another battery because the first one I bought from them had a dead cell which cost me $199 plus $120 to put it in. The guy who worked on it got mad when I told them the battery was no good and didn't want to replace it because I didn't let them put the alternator on my truck. Finally got another battery which i put in myself which took 5 minutes! They were very rude about the whole thing. Will never go back there again!
I could not speak more highly of Mr Robert & his team at Midway Auto. We were 6 hours from home and having car troubles. Midway Auto was quick, efficient, honest & highly knowledgeable on fixing our car so we could get back to our trip. They even went as far as to drive it around & make sure they were certain it was safe for us to drive & fixed. We could not be more grateful for their help & expertise. This company is a rare gem &
Midway, GA is lucky to have this business!
Had my truck in there for my tires to be mounted and balanced. I added a few more things to the list after getting there. They were very accommodating. The mechanics were very respectful and the gentleman at the counter was very friendly and helpful. Thank you and I will absolutely recommend you and be back if I need future work done. Thanks again guys.
I would to start off and say Thank you Mr.Bobby !!!! Mr.Bobby was very helpful and listen to my needs I was from out of town and my car had misfire and skipping. Mind you I had my service done from where I was from. I had my family (5kids and wife) he had told me it would be a hour due to mechanics has not took a lunch. I told Mr.Bobby I totally understand he had offer me to take the kids to McDonald’s but we would wait in the car. He later came out 45mins. Find out misfire and he had confirmed where and they had confirmed what options to get me and my family back up on the road. Thank you to mechanic who I did not get his name but he was very informative and funny he showed me and gave me my parts back that was supposed to be new but defective. The price was fair and not complaints at all . Rule of dumb always have patience and respect for auto repair shop. We was on our way to Orlando Florida for family vacation!!! Thanks again Midway auto care LLC
Stopped by on Wednesday to have four tires and front-end alignment on my granddaughter's car around 11AM. They were booked for the day but said if she would be there on Thursday at 7:30AM, they would take care of it. Lo and behold, they were done with her car by 9:30AM. I appreciate a business that does what they say they will do! Thanks MAC, great work!
Got an alternator installed on my car . These bozos didn’t even bolt it down correctly. Terrible would not recommend. Spend over 500 at this place. Waste of money. Looking at the reviews it explains at lot. Obviously can’t take take criticism. BOZOS!
There are no mechanics at the shop they are parts swapping. They will charge you just a swap parts. They cannot diagnose anything. I’ve had my van in there five times for the same problem. Finally having to take it to a different shop please do not let them rob you, they are not honest people.
*0 stars.
I could literally write a book about this place. Dropped my car off October 1st and it has been nothing but drama, disrespect, excuses, lies, lack of communication, unprofessionalism, and everything else you could think of. December 19, I had to end up just picking my car up and taking it elsewhere because I was over it and tired of giving them chances (and no, my car was not repaired after 2.5 months of being there). The workers are very mouthy and rude and will argue you down about everything, including information you know to be correct. They even allowed a mechanic from another shop to come in and tell them he worked on my car and xyz and didn't even call me to confirm or deny this. When in fact, my car had never been to this other guys shop nor had the work done that he alleged. They never even called me about any updates or anything regarding my car as they claimed they would. I was the one calling the whole 2.5 months and they acted as if I was annoying them when I called. I just do not trust them and myself, nor my brother (who was a very loyal customer), will be returning. I do not recommend anyone to get work done here and should have listened when I was told not to go back, but I learned my lesson the hard way for sure. Thankfully, I am finally getting somewhere now that my car is elsewhere!
Simply stated...lifesavers! We were on a trip from SWFL to NC to see our daughter and our tire kept losing air. After putting air in it once, we soon realized there had to be something wrong. Managed to get off the exit for Midway and found this awesome place!
My husband went in and explained our problem, the lovely woman behind the desk got us someone right away to look at the tire. That young man searched and searched until he found the culprit...a screw. Luckily he was able to plug the tire and we are on our way to our daughter.
Thanks so much to all the folks at Midway Auto Care! We appreciate your kindness and assistance. Now we won't miss our daughter's college performance today. You guys are the best!
Avoid doing business with these unfriendly and unprofessional folks!! Over the weekend I rented a U-haul in New Jersey with MIDWAY AUTO CARE listed on the contract as the drop off location. After driving two days and over 900 hundred miles the owner of the business refused to accept delivery of the rental truck, telling me he had no space to park it, even though his business was on the contract, and I would have to return the truck to another uhaul location farther away. Really if you don't want to be a Uhaul location drop the franchise. Otherwise honor your business obligations. There are many friendly businesses in Midway, however MIDWAY AUTO CARE isn't one of them and should be avoided like the plague.
The lady that works the front desk needs a good course in customer service. Promised my truck that I took their on Wednesday to be finished Thursday morning. Did not happen, got my truck on Friday. She did not call to let me know anything. Doing business their for 6 years and this is the last time.
The knowledge of repairing my vehicle, was amazing. The cost ($$$$$) was not a good thing for repairing earlier, within 10 days and a 225.00 tow was way beyond my reach.
It’s good to see that there are still honest business folks out there serving their communities. I highly recommend this auto repair business to all who read this!!!
My car has been there a month now, we cant get the owner or anyone to call us back . All they will say is the owner went out of town and they will call back .......and after a month we are still waiting on a call back . im shocked because so many people recommended this shop.
I’m pretty picky when it comes to taking my car for service anywhere, but after being completely exhausted and fed up I decided to use Midway Auto. I had exhaust done on my CTS-V and I love it! Robbie was the mechanic who worked on my vehicle. He did a fantastic job. He cut no corners and he checked in with me before making any changes when certain things did not go as planned. He even asked to keep my car another day due to the piping being bent in a way he didn’t like. He said if he wouldn’t want it on one of his vehicles, he wouldn’t want me driving with it on mine. I sincerely appreciate that. The pricing was great for the work. I also enjoyed receiving pictures and videos of the progress being made on my car. The front desk woman, April, was very polite and friendly. Overall, I am very pleased with the auto care I received here and I plan to return with our other vehicles for exhaust work. I also will add that we are not from Midway and we drove roughly an hour to have everything done here and I wouldn’t mind doing it all over again for the quality of work I received.
Update: we took another one of our vehicles for exhaust work and everything was smooth, once again. Thank you Midway Auto!
This a most honest and friendly and helpful people I have met at a car shops and I have seen a lot.
Just loved how they treated me and the car and the problem.
This is the most honest and friendly car repair shop I have ever encountered. A place in Savannah wanted to replace the timing belt on my car. Midway informed me it was not due for many thousands of miles. They did tell me when my first tune up is due. Their price for my oil change was cheaper than Jiffy Lube. My tires were bad after 9 nine years. I took my RV in for an oil change. They saved me hundreds of dollars over Dick Gore. They also found headlight and safety lights (3) burned out. My battery was bad. They came and picked me up when it was ready! Thanks Bobby!
Needed some new tires. I called them to order them in the morning and by lunch Bobby called back to let me know to come over and get it done. Great price, better service.
