Master Body Works in
Leesburg (GA)

I took my car here because they are Mercedes certified. David Minnick wrote up estimate and added more issues that were not seen by virtual estimate of insurance adjuster. My adjuster said they would adjust according to shop estimate. Shop estimate included new windshield, painting of hood and some more items. My car was there for 3 weeks no calls. When i called David , he was lost saying no windshield was on estimate and that he would get insurance adjuster to come back out. The 5th week i called and he said they were waiting on parts. 2 Days later i get a call from one the girls in front office saying my car was ready. After questioning her about the discrepancy in communication, she was lost also. Finally talked back to David and he said windshield was not put in because i hit a raccoon. Too funny. I have full coverage. All i needed was a phone call about what was being done and ordered for my car, i could have handled insurance company myself. instead, master body works fixed what insurance told them or what they wanted too then called and said my car was ready. Upon getting my car , no windshield replacement or hood painted as stated in masterbody works estimate. Horrible professionalism and communcation. Never again for me.

Great company. Will bring my vehicle back for repairs. Calvin is great at working with my insurance company.

A deer hit my vehicle

Master Body Works were very friendly and good at communicating progress on my car. They seemed to work as quickly as they could, while also being very thorough, so I could get my car back and in even better shape then when I left it.

⭐️⭐️⭐️⭐️⭐️ I can’t say enough great things about Master Body Works! A few years ago, my car was repaired with an insurance-approved aftermarket part. Unfortunately, that part never worked quite right—it would slip out of place whenever I drove around the block. Fast forward a few years, and Master Body Works went above and beyond to make things right. They took the time to work with my insurance company and convinced them that my vehicle needed the proper Toyota part instead of the aftermarket one. Thanks to their persistence and professionalism, I was finally able to get my car repaired correctly—and at no extra cost to me. It’s rare to find a shop that truly advocates for their customers the way Master Body Works does. They didn’t just do a repair; they stood behind their work years later and made sure everything was handled fairly. I’m so grateful for their honesty, expertise, and dedication to customer satisfaction. If you’re looking for a body shop that will treat you like family and fight to get the job done right, Master Body Works is the place to go!

Everyone I encountered here were freaking awesome!!!! I was informed of the goings in with car almost every other day. The service was one of a kind. They got me my Ghost back

Master Body Works does excellent care to your vehicle needs whether using insurance or personel payment. They take their job seriously by ensuring satisfied customers. Not only do they do damage repairs but they also do service work such as oil changes etc. I will not go anywhere else. Call Kendra for your schedule apt. Karen Phillips

They looked over me multiple times even after gaining their attention. I eventually got to talk to someone and they were so dismissive I decided to take my car elsewhere.

Master body works is a great establishment!! Kendall that works there was very kind and amazing with helping me in a difficult situation! Just want everyone to know she and Master Body works rocks! ❤️❤️

The work they did on my car was very well done. They were also very professional and courteous in person and over the phone. Would definitely go back if I need a body shop again.

Exceptional service from the time they picked my car up until I received it back. Montana made the process very seamless. She made sure to communicate with me throughout the entire process. I had a mishap with my repairs and she was responded very quickly getting my car back to the shop and repaired. Very accommodating and professional from everyone including the tow drivers. Thanks for your service. Highly recommend for any additional repairs I may need and to anyone that may need repairs.

The staff at Master Body Works was so friendly, helpful, and professional. My service was completed in a timely manner with good results. David Minnick did his best to make my experience stress free.

Daniel repaired my daughter's car. He did a GREAT job. If you're in need of body or collision repair go see Daniel at Masterbody Works! They're the best!!

Customer service is horrible. David doesn’t return calls or give honest updates on my vehicle. The vehicle had been in their shop for over 3 weeks and I had to go up there to get them to finish the estimate and submit it to my insurance. My truck has been at master bodywork’s since mid December. Have been told several different days to pick my truck up and it wasn’t ready. Finally get it back today and I find the following. Dent in my hood. Missing fog lights. Cracked windshield. ( it wasn’t cracked when they got it.) Head light blown. Truck is running hot.(Wasn’t doing when they got it) Very loud squeal coming from engine. (Again wasn’t happening when they got it.) Horn doesn’t work now. And when you press the horn the working head light start dimming. I will never use them for anything and no one else should either.

I would like to personally thank Kendyl Duren for doing a great job of helping me on the repairs of my vehicles. She is the most kindest, helpful & knowledgeable employee I could’ve asked for. She helped me from beginning to end and she also gave me great advice and no matter how big or small the problem was or if I had any questions or concerns she was right there to assist me and guide me in the best direction possible. Kendyl Duren is a valuable asset to master body works and she deserves a nice raise asap. Thanks Kendyl for all your help your the greatest in my book.she knows her stuff 💯💯💯💯👏👏👏👏👏 she gets 💯stars this way thanks again Kendyl keep up the amazing work

Awesome customer service from Paul and Becky! She was very pleasant calling to let me know my car was ready. Paul was very professional when calling to let me know the update on my vehicle. Thank you both for your professionalism. 11/08/24...Another awesome customer service from Kendall and Paul. They were very professional and kept me up to date about my car repairs. Kendall is the best!! Thank you for your great service and professionalism!!!!

I had an amazing experience with Master Body Works! My family and I have used Calvin for the last few years now. They repaired my car and bumper perfectly, and I had no issues at all. Having my first-ever wreck left me a little shook up, but they made the repair process stress free. A special shout-out to Kendyl—she was amazing throughout the entire process, making everything smooth and easy!! She helped me with anything I needed. Best body shop in town with the best workers. I highly recommend them for any auto body needs! Contact Kendyl Duren at Master Body Works!

PLEASE PLEASE PLEASE NEVER let this place tow your car. A cop decided to call this place to tow my car without my permission, not even 10miles down the road, after I hit a deer. The price of towing your car is 500 BUCKS plus an additional 40 dollars for each day it stays in the shop. The front desk lady told me "we're the cheapest in town", knowing damn well they are not & there are PLENTY of other towing options. Pls save yourself & save your money. I have been informed by many other shops that $500 is extremely unreasonable for the price of towing a car.

They did a fabulous job on my Son's car. They are truly amazing. They go over and beyond what any company would ever do. I highly recommend them for any work you need done.

Just wanted to let everyone know they did an amazing job fixing my windows and door panel. They communicated one and one about everything. I highly recommend them to anyone. My car looks brand new again.

Master body works, has been very helpful since the first time I walked thru their doors. Paul the collision guy is always on point and giving constant updates about your car. I recommend every in the Albany, GA area to use Master Body Works for all you collision needs excellent customer service. Thank you

They do such great work! They have done 2 vehicles for me, the most recent being my F150 which decided to take out a deer... they have been so professional and kept us informed on everything going on with the truck. Will definitely use them for any future body work!!

Over the last few years, I've used them a couple times. The first was for work on a truck after running over spilled white paint in the road that spayed back all over the vehicle. The second was the rear bumper of a sedan after it was backed into. The first job never was completely correct even after returning a couple times to get it fixed. This last one looks great!. Communication still remains an issue. Had to email to get a response

Awful customer service, changes price of estimate three times before the final estimate. David never calls you about your vehicle you have to call him. They put used parts on your car but charge the price of a new part. He bypassed the engine light code, but when I told him the light came back on he tried to say it had nothing to do with hitting a deer. I took my car here in December 2022 & it is now almost April 2023 & my fog light cover is supposably still on back order. They got there 9,000 & I got my car back without being completely fixed.

The women at the front are rude. I took my brother to pick up his car and they were very rude about everything. I had my 2 year old and the girl at the front right desk kept giving us dirty looks and when my baby waved and said hi she rolled her eyes. The customer service is terrible. Spending more time gossiping about others business instead of focusing on their job. They asked for proof of insurance and then refused to accept the proof because they would rather sit on the phone and wait for an agent to confirm. I would not recommend going here unless it is your only choice. I will say the woman who sat on the left side of the desk was very polite and helpful after 2 days of us trying to get my brother's car out of impound. Management should consider retraining their staff on how to treat customers. I left before we handled everything because I just could not deal with how rude the other 2 women were.

This is 100% my favorite and first choice for any work I need done. Even something as simple as an oil change. They have affordable prices and excellent customer service. Montana and the rest of the staff are always so friendly and kind. Montana always gets my oil change appointment setup for a time that is convenient for me. She’s so helpful. She handles it all so professionally once I get there. And the service is always quick without a long wait. I would definitely recommend them to friends and family!

Amazing service! Stopped by to see if someone could give me an estimate, I was greeted quickly and got an estimate with out an appointment. Calvin is awesome!! ! Also met the owner while I was there, she is a woman. Very impressive! I was promised my car in 2 days and they delivered. Glad to have my car back, can't say enough about the customer service. Plus they detailed my car. Thank you so much