Ogden Automotive in
Kathleen (GA)

Wow!!! What a great experience with Ogden Automotive and their sister company Bonaire Tire, from the superb customer service to the quality work done on my vehicle professionalism shined brightly in resolving the issues with my 2017 F 150 truck. Quality is essential for continuing success, and you will find this at Ogden Automotive & Bonaire Tire Company.

Absolutely the best thank you all so much for your honesty and help. Forever greatful! Definitely will be back and this is now where all my mechanical needs will be done ! Thank you again 💓

For all your Automotive needs this to people to deal with such great pricing and real dependable service

I appreciate Ogden so much. They had to do alot of back and forth with Carshield which I know they were frustrated with and so was I concerning my car. Things were needed and Carshield didn't want to pay. It is what it is. They were kind, they kept me in loop. Shout to Chris for being patient with me and Carshield, you are appreciated. I would recommend this place for sure!

It makes me very sad to make this review, especially after being full of praise for them last year. I had work done on my a.c system and they recommended that I replace the rear main seal and the oil pan gasket at the same time, so I went for it. Total cost about $3k. One year later- oil leak. I brought it back so they could check it out. They said the rear main seal and oil pan gasket BOTH failed. Weird right? They were ready to "eat" the cost of both parts * $500.00. That already pissed me off. Those 2 things cost maybe $200.00 retail. And they would ONLY charge me $1800.00 to replace them since their labor was not at fault. Took it to someone else. Turns out the oil pan gasket was no good AND the oil pan itself was only bolted " finger tight". My advice: get a 2nd opinion, folks.

Very professional staff. I had AC work done. Work was done as priced up front. Factory parts were ordered and used. Very happy to report a great working AC now. Will start using them as my maintenance and repair shop for my auto in the future.

Ogden saved me thousands by realizing an issue was covered by the manufacturer service bulletin warranty. They have earned my trust. Also, their mechanics are top notch, use OEM parts and car for their quality. Highly recommend.

Quality care from auto to customer service. Professionalism a is great asset at Ogden Automotive. Quality work is essential to continuing success. You'll find it at Ogden Automotive

They repaired my wife's Acadia with a couplebof tires and power steering pump. Prices appear competitive and they didn't try to add a long list of other things that needed to be repaired. Have had A/C service there also which they did well.

I meet Greg last year and off the bat we clicked. He is very cool and know his job beyond words. I was bless to gain his business as well with my detailing business. I have detailed his truck twice and he has always been happy with the results. Thank you for everything my guy.💯💯

Some of the best people I’ve ever come across in the automotive industry! Usually any garage will tell you that you’ll owe a diagnostics fee if you don’t get the repair, not this one! These folks are incredibly honest and genuinely care about their clients. The girl who works at the front was very helpful and corteous. I bought a car not even a month ago from Osborne Chevrolet in Byron and it’s been having a leak. Took it back to the dealer and they kept blowing me off stating that there was nothing wrong with my car. Took it to Ogden and they diagnosed the problem right away and didn’t charge me a dime to inspect my car. What a contrast! The dealer took my money and still didn’t own up to his word and these guys checked my car for FREE and now have given me a proof to have a fighting chance against the dealer. I highly recommend this place!!! I’ll be taking my family’s cars here for any service needs and repairs. Thank you Ogeden Automotive for having such a welcoming and caring attitude towards your customers.

Ask for Daniel. That man is the most knowledgeable mechanic I have had the good pleasure of doing business with. I am in the military and they gave me a discount on top of their already reasonable prices. The tire shop next door is under the same management. They do the smaller jobs. Also highly recommend them. All around good people you can rely on for your automotive needs.

Ogden Automotive is the best shop in central Georgia. They are a honest hardworking bunch that knows what they are doing. They communicate with you and keep you up to date on what's going on. I highly recommend this business for all your repair needs!

I own a 2014 Chevy Cruze that needed some work done. Everything started off great. I dropped my car off, they kept me updated, and had it fixed within a week. There were some issues after I picked it up, but they towed it at no charge and fixed any mishaps. I appreciate them for taking the time and making it right.

Paid over 1800$ for a heater core replacement and a diagnostic because my car has been having electrical issues. They thoroughly checked it (supposedly), fixed a radiator leak and replaced my thermostat, and then assured me there was no further issue. My Corvette broke down the day I got it back. I've tried to call a couple times, left messages, gotten no response. Spent all of the money I had in savings, and borrowed money I didn't have and my car is still sitting in my front yard, not running. I feel completely taken advantage of and will never recommend them to anyone else.

We brought in our car on Tuesday night with our own used replacement part (TCM). On Wednesday, they called us and said it wouldn’t work, but that they could a brand new part in that day. I kept my hopes low for having it by the weekend, but it was ready Friday. I’ve never had such quick service. (Ford had actually said there was no chance of us getting a new part. We had ordered it twice & the orders were cancelled. We were forced into the used part we brought in with our car. So for them to find the part in and of itself was insane.) Not only this, but we had a bit of a mixup on pricing. Most places would go with whatever they wanted and force you to pay. But Candis honored the original pricing. This was EXCELLENT customer service that, to us, shows that this is an upstanding company. We will be coming to Ogden for any future car issues, and we highly recommend them!

Thank you to Michelle and the team at Ogden Automotive. Brought my truck in when it decided to drive itself. They did an quick and excellent job diagnosis the problem. I appreciate their honesty and professionalism. Keep up the good work.

The Store manager “Drew” gave me his word that he’d get my truck taken care of after having an issue with a service advisor. He kept his word & i’m so grateful to have meet someone with integrity!

They told me to bring my car in on a Tuesday morning and didn't even roll it into the shop until the next Monday. 0 communication on their part. I had to call if I wanted an update. Brought my car in to fix something in the transmission, 1 week later I apparently need a new transmission, they order one that is worse than the one I already had(not their fault necessarily) but on top of all the other frustrations it was just ridiculous. Car was at their shop for 2.5 weeks and I left with nothing changed. This is a 2 star instead of 1 because the manager knocked 400 off the price and seemed genuinely aware of how bad the service was.

I'm new to town and this shop came highly recommended and now I know why. The first plus was being greeted at the door by 2 adorable pups. Cash and Luna. They really made you feel welcome. The waiting lounge area was also very comfortable and I sat with Cash and Luna and watched Christmas movies while I waited for a diagnostic to be done to my car. Anthony was pretty amazing as he sat and went over the estimate with me, he actually recommended that if I could do the work myself, it would save me a chunk of money bc the work needed is very labor intensive and would consume the biggest portion of the estimate. I was floored, in all of the times I've worked with automotive shops, this is the first time someone actually cared about my wallet vs their profit. I highly recommend this shop and if I can get the money together, I will absolutely have them do the work. All in all, my experience was beyond superb. I will recommend them to anyone who will listen. 5 stars. 💙

Overall, the experience was just okay for being first timers at Ogden Automotive. I've personally had better experiences at other shops throughout the various places we have lived. I typically like to support local independent type shops like this versus the dealership service centers. We went in for front wheel bearing replacements and they ended up finding that the right axle shaft assembly needed to be repaired as well. I gave them the green light to go ahead and do so. Pros: Job was completed/issue and noise is 100 percent gone/drives like new again/once the parts arrived, turn around time was fairly quick seeing how busy they were/5 percent military discount on labor/12 month or 12k mile warranty (is what I was told) Things to work on: Communication through the process could be better (a simple text or email along the way for status updates would be a nice addition)/service advisor was fairly new, felt that she was unsure of answers when I had general questions and didn't seem very knowledgeable overall about automotives/pricing (in my opinion) was a little high for the job and when asked what the total would be, the price jumped around on us three different times throughout the process (increased each time)/with the price of the job, little things like a car wash, vacuum or even an oil change at no charge or discounted were given at other shops with our other vehicles...these are small things for a shop that are big for customers (in my experience)/I didn't ask this time (and I wish I would have), but I normally like to meet the tech or mechanic working on my car and if I had the time and the shop allowed it, I typically like to stand back and watch as the job is being performed...I'm unsure of what Ogden's answer would be to this and whether it would be allowed, but other shops I have been to were open in letting me near the work where I can see what's happening first hand and ask questions of the tech and mechanics as they perform the work real time (versus communicating with only a service agent). This, to me, is a great relationship builder with the business as a whole and gives me a sense of transparency throughout the entire process. Overall, they were okay. The job was well done, I just didn't feel like we were treated as "family" as they claim they'd make you feel. I'm unsure at this point if we'll return for future work but want to thank them for fixing our vehicle at the end of it all.

My family was traveling from Chicago, Illinois to Orlando Florida. We stopped to get gas and after the fill up our vehicle would not start. We contacted many other outlets to get help, but Ogden Automotive were the ones who saved the day!! They not only found us a Towing company to use but also diagnosed and repaired our vehicle to get us back on the road in the same day. All of there staff were very polite, knowledgeable, and understanding of our situation. They went above and beyond to help a family, far from home, feel just as important as a local customer. Thank you so much!!

Have had excellent experience with Ogden Automotive and their staff and technicians every time I've used them. The technicians are honest, reliable, skilled and dependable. Service pricing is the best around and can't be beat when combined with being a locally owned business that employees highly trained techs and mechanics!

After a less than unpleasant experience at my local dealership service department , I had a friend refer me to Ogden and i knew instantly I was in good hands! Shayne listened to my concerns and kept in contact with me through the entire process of getting my Vehicle back to me! Even after they serviced my vehicle when an alert showed up on the dash all I had to do was call and take it by there, they checked it out quickly and got me back on the road. Not that I plan to be back but in the event my vehicle ever needs attention this will be where my family goes! Thanks Ogden for professional and efficient service.

Wow, the first auto repair shop I actually got excited to visit. Greg was absolutely stellar and his team (across the board) was top notch. They actually cared about you, were excited to service you and did it all with a huge amount of joy. I live over 30 miles away, but would be more than happy to drive 3 times that distance to keep Ogden Automotive working on my truck. Thanks for keeping client service your primary focus...you guys rock!

I have nothing but great things to say about this business. Greg was great! He did all the work on my jeep himself and that made feel like I was a more special customer. I'll continue to do business with him in the future and encourage you to check him out. His prices were reasonable and the work quality was second to none. Thanks Greg!

Ogden Automotive did a great job diagnosing and fixing the problem with my car. I really appreciate that they worked hard to finish up in time for me to pick the kids up from school. In the morning, Greg drove me home and picked me up when my car was ready so I could get things done at home instead of staying and waiting. Sarah was wonderful with scheduling and keeping me updated. Ogden's fantastic customer service really made an impression on us, and we will continue to use their services. We highly recommend them. I forgot to mention that my car is running like new!! Thank you Ogden Automotive.