LKQ Pick Your Part - Fayetteville JunkYard in Atlanta (GA)

SCAM ALERT!!! Charged me $80 for a 90 day guarantee on fenders and a hood that I did not want!! When I went back 20 minutes later after looking at the receipt they pretty much told me your out of luck can’t give you your money back. They said you have the option on getting the guarantee but threw it on there with out asking me if I wanted it. I mean people are struggling as it is and they want to keep $80 dollars for something I didn’t want and said they couldn’t help me and told me to kick rocks. I STRONGLY ADVISE YOU TO BE CAREFUL HERE IF YOU VALUE YOUR MONEY!!!!

They have a “Guarantee fee” of $16 that would make a simple fender be from like $65 (P.A.P) with they’re environmental fee and taxes to $81 at LKQ with they’re guarantee fee and taxes. So I suggest asking the prices before you waste your time pulling a part.

Be aware of unnecessary charges. They charge you warranty fees on parts that they want returned. We went to get a rim. It had the tire on it. They charged a core charge for the rim. They also charged a fee for the tire, the emblem on the rim and the 90 day warranty fee that they don't refund when you return the parts. Ask questions about fees before you leave if you have core charges.

I would not recommend this place. They are charging warranty fees without asking. You are supposed to read a paper. That is all messed up. They have the worst of the customer service and they charge for parts are also supposed to be together. Separate, it's just ridiculous. It's more expensive to entry fee. Their customer service horrible. Nothing to do with the LKQ policy. The quality of the things are bad They don't have consideration for tcall summer.

Looked online for a clutch master cylinder for a bmw, was shown that they had 10 or so cars with the manual in them made the trip up and every single bmw there was an automatic. Waste of 3 hours.

Everyone here was super professional. Great customer service! Kristen,tiana & nikki deserve an award for their bard work!

Accidentally took some miscellaneous parts that I already owned in there, and they took them and told me I had to pay for them. They told me I had to pay for things I already owned. When I asked them to check the cameras to verify that I brought the things in, they refused. Why? I'm not sure. I did get irate with them. But had their employees been doing their job, had they checked my things before I went in (they didn't), I would've taken everything back to my car. These people are thieves. All those cameras on the ceiling and they don't use them. Update: I sent a friend of mine in for recon the very next day. He was able to get in without paying because no one was at the desk to assist him. He walked right in. He also found they threw all my belongings away. So even if I had decided to go back and BUY MY THINGS BACK, I wouldn't have been able to do so. The lady at the desk also told him I called her out of her name, which wasn't true. These people here are just miserable. Thieves, liars, and lazy with no good customer service.

You have to be careful prices are higher and without asking you they sell you warranty. If you know what your buying specifically body parts really you don’t need wareanty

Their prices have gotten out of control. Charging separately for different parts of an airbox (getting charge for every little part that makes the airbox or headlight based on the car?) for most cars it's better to buy the part online rather than deal with being out in the weather pulling the part you need. Just look online or look at the other junkyard nearby that will have way better pricing and not nickel and dime you for every little piece of a car.

This is an example of a failing business. Not only do they charge high prices and force their 90 days warranty on everything. Even when you buy a piece of plastic trim they try to get you for money on warranty. Their horrible customer service goes beyond being a bad service. Seems like they look down at the people that buy there. Very nasty demeanor from the front desk at all times.

They were ok before.but now the prices are crazy when you got to take time to pull your own used parts and they stick you with a price you could have walked in certified for about the same price

They'll assume ur a thief based off how you dress, what you drive, etc. Been to many many pickaparts and never have i ever been called a thief. They barely looked in my bag when i came in at 9am but they searched through my whole bag when i left at 11am. And because i own a shop i often throw the old worn out parts in my bag when i do mobile repairs. The cashier called me a thief and wasnt gonna give me the broken parts back and made me pay double the price for them when i exclaimed you cant take stuff outta my bag and refuse to give it to me or inform me i have to pay for them becuz i left them in my bag. And Tbh I understood it was my bad to leave them in there, and i was willing to pay for them becuz i shouldve checked, however i do NOT appreciate being called a thief. I do want to apoligise for being rude and cussin towards her. Another thing is they need better training on what parts are which the lower grill is not the same as the upper grilla nd therefor as per the pricing on the website is different. They shouldnt charge u for the wrong part which is another reason i got upset. They upcharged me for the wrong parts. I got a lower gril froma 2012 genesis sedan and they charged me for the upper grill. And a cruise control radar isnt the same as a ECU. And therefor the price is different as per the LKQ Pick-a-Part website states. I regret ever giving my time and business to this particular pickapart and i will no longer refer my customers to fayetteville ga pickapart for cheaper parts. Ill send them to pullapart atlanta south be4 i do that.

I bought a radiator for my car with my debit card , I had to come to come back and get it, because I paid there guy to get it , on my fault I made a mistake and thru my receipt out same day b4 I came back , even with proof on my card , I was told if I don’t have receipt I can’t return it , I installed radiator now part from transmission to radiator was cut in half instead of uninstalling the right way when I had to change that part it was corrided , and couldn’t return that part , my transmission been leaking out since in that area

If I could give this place a 0 star I would! Prices are insane! Came and wanted to buy a stereo ( didnt know if it was going to work) and they told me I couldnt return it if it wouldnt work! Buyers stay away!

First of all, I am so impressed getting all my parts AT LKQ Fayetteville location, but these duo of Tristan and one other person went far and beyond to make my visit memorable. Thank you guys for your help, I really appreciate it 🙏

Horrible place I brought car battery from here the battery was no good was someone core I took it back they lost my receipt never returned my my money made me pay for another battery when they sold me core battery crooks racist and try get over on people thinking people are dumb especially peewee Herman that work there thief’s owe me 50 dollars I show them the transaction from my bank still no refund

LKO QUALITY BIZNESS WITH RESPECTFUL CUSTOMER SERVICE, RESPECTFUL UNDERSTANDING,& GOOD PRICES FOR AUTO PARTS.🎉🌻🌞💛

Asked for price of item before going on yard. Pulled part and returned to counter to purchase. Item doubled in price given. 1 hour labor lost, I am a professional Paint & Body Tech and can buy aftermarket part less than there used junk !!!

Changing my tone with these guys after my last experience. Over the past few months I've been buying intake manifolds on the regular here, and they're always $52.09+++ as listed on their site. This past Wednesday though I was charged $104.18+++. I asked why and was told its two pieces, so it's double the price. An intake manifold is a single item whether or not it's one piece or five, it's a single item. I've been buying them as a single item this whole time but suddenly they're priced per piece? I told them this, and that I was used to paying the single price, and they argued with me, saying it's always been that way. Other yards do charge per piece, but they charge an upper and lower price, and their prices are much less per piece since you're buying two. To try and charge me over $100 for an item listed on their site as half that is sad. I continued to try to get somewhere with it, but it was clear, they didn't care. If that's really the way they charge then the website should reflect that. Driving an hour and half to be told differently is the best way to get me to never buy anything here again.

I used to be a frequent customer until I realized they raised the prices very high. sometimes almost the same as a new part. Make no sense to me take the time working pulling the part and pay those prices.

Be careful people up there LKQ pick your part they steal money from people they charge warrantee automatically without asking. They are stealing people Paul’s money I bought a parts from them and they charge me $30 without asking me this junkyard they steal money they was trying to sell me a part for $200 and that I can find the parts in eBay for $20. They buy a complete car from people for thousand dollar they sell the car they make thousands of thousands of dollars nobody trust the people that they work on the front counter because they only looking take it vantage of stealing money from people.

Charged for everything , to enter $ 3.00 per person , check your personal tools ! Not very friendly service. Wheel barrel really. Still a awesome amount of vehicles to pick your part. Not satisfied with customer service. May never go back , charge for everything 😎 so disappointed. Saved money .

I took my Prius with it's clean title to this location and they provided a Buyer/Seller agreement for a different car, different VIN. I gave them the car almost for free and now I might find out that I am liable for a stolen car or whatever legal issues that fake VIN might be involved in.

They have a great selection but price are way to high and they make you do to much hard labor for the price you got to do everything even pull engine like a slave slavery is supposed to be over with someone needs to redo all the prices hell it's cheaper to order online

They’ve got nice inventory and website but the prices for parts are ridiculous compared to other junk yards like pull a part and S&W. For instance a bare door at other places range between 40-60$ but LKQ charges $102 and you’ve got to remove it yourself. Usually my last option. Update: Another ridiculous price hike. Prices are no longer general across all cars. For example, a grille for a Nissan Altima is 120$ while the grille for an Acura TL is 260$. Quality Auto Parts down the street offer full service and they still cheaper.

Horrible place to buy any parts, prices are higher than new parts, absurd how they treat customers, pay double of any other similar junk yards even to get in, and the employees are the worst I've seen , with a bad attitude and a chip on the shoulder towards the people that ultimately pay their wages... the CUSTOMERS! Stay Clear of this place, Pull-A-Part or Gray and White are a lot better yards and honest .

This place needs new management. Car parts scattered in everywhere, difficult to carry parts/ push a wheelbarrow. No VIP for frequent customers. Pricing is twice as much as competition, with a +30% mandatory warranty.if you opt out. No warranty or money back. I only go there when nessasary .