Harley Collision Centers in
Avondale Estates (GA)

I had such a great experience with Dekab Collision! The team was super friendly and professional, and they got my car fixed way faster than I expected. The work they did was top-notch — my car looks amazing! They even went the extra mile and cleaned and vacuumed the whole car before giving it back to me, which was such a nice surprise. You can tell they really care about their customers and the quality of their work. I’d definitely recommend Dekab Collision to anyone who needs repairs!

My name is Harol Hardy. I took my Toyota Tundra 1794 Edition 2020 pick up truck to have repairs done from a gunshot celebratory shooting January 1, 2025. Dekalb Collision Center. Advise me, what needed to be done to make mytruck look new again. The Customer Service Representative Mrs. Deandra, adjuster expressed the terms and being transparent doing the few days of snow, we experience, in Atlanta, Georgia, causing a minor delay in schedule completion about two days. Upon receiving my vehicle. It was very clean inside and outside very professional job. Mrs. Deandra Reio, was very thorough explaining the procedure, and it’s out come. I am a retired United States Army military veteran, 100 % Disabled American Veteran. I am also a retired 38 years Veterans Professional Law - Enforcement Officer, within the Metropolitan city of Atlanta, Georgia. Thank you so much great job. ??

Please please do not take your car to this place unprofessional, the worst customer service. And the worst repair service. Run.... when I call the receptionist told me oh you spoke with the owner... so please just the money and get your car. ...sad and disappointed ?

The BEST service hands down. This is my second time bringing a vehicle in for repairs and they never let me down. The first service was about 6 years ago and the parts still look new. Gerard made this such an easy process. I was able to get an estimate in minutes and the ordering of parts and service took days. Every worker is friendly and knowledgeable. They were flexible with my work schedule. And the best part my truck looks BRAND NEW, it may even look better than when I first got it. I am sooo pleased with the work done and atmosphere provided. Thank you so much Gerard and your team. You all have a customer for life. I also love the text updates to keep me in the loop of what is going on. Thank you again Gerard!

After getting in a collision, I chose Dekalb Collision after being recommended. This place was awesome, from the front of the shop to the back of the shop. Alicia, Tyler, DJ, Gerard, Joe, D and Crystal all were super helpful. Anytime I had a question one would jump in and get the answer for. Was a very pleasant experience and my vehicle was done two days earlier! The quality was so good you couldn't tell it was ever in a wreck. Hopefully I do not get in a collision again but if I do, I k ow where to go. Thank you!!!

I had the most wonderful experience at Dekalb Collision. Tyler P. Assisted me throughout the entire process. He was absolutely thorough walking us through the process from quote to repair! My daughters car looks like new! Highly recommend this company and Tyler!

Crystal and team were outstanding to deal with. Crystal called me to let me know that they had a cancellation and was able to get me in much sooner that we expected. They gave me a good rate, were incredibly thorough and a pleasure... Not only did they provide excellent customer service, but the body work they did was OUTSTANDING. I highly recommend them to anyone!

I had a collision caused by an honest person insured by Allstate Insurance company on September 13. Because of the outstanding reviews for Dekalb Collision Center in Avondale Estates, Georgia, I chose to bring my car there. I was immediately impressed by the professional staff, especially the service advisor who was assigned to my case whose name is DJ. I told him that I needed to return to Jacksonville, Florida for a medical procedure on October 2. He told me that he would do everything he could to help me get my vehicle back in time to be able to take my car to Florida, but that he could not promise because of supply chain issues. Today, on September 28, DJ called me to tell me that he was able to procure all necessary parts and to have a wheel inspected by an expert wheel person which was necessary because the rear wheel was impacted by the collision. The wheel was repaired and pronounced safe. I am so impressed by DJ's diligence in getting me my car so quickly. He is a very special and caring person. And I am able to get to the hospital in Jacksonville in my own car.

If I could leave zero stars here, I would. This was a rush job on my vehicle, which caused an extended time to complete the repairs. When they called me to come and pick up the vehicle, the inside was full of dust and debris from the repairs. I was missing parts, and I could not believe this company expected me to drive away in such a mess. This was in the middle of a work day, which I am highly involved in my day to day work. Tyler expected me to simply "leave and maybe bring it back to get the parts and have it cleaned up". He mentioned a "lifetime warranty" if anything goes wrong. I refused to do this because the job was incomplete. Fast forward, now I have been charged for an extra day in the vehicle from the rental company. I dropped the rental off with Tyler at Dekalb Collision, and he assured me I would not be charged for their extended window. Here I am, charged. The lack of professionalism and integrity I was shown is unnerving, and I would not advise anyone to use this company for anything. It is certainly not worth it. If they are contracted with your insurance company, encourage your insurance company to find other partners.

My car was involved in an accident and all the Shops were booked months out except this one. They scheduled me in for my 2021 Honda Civic Sport to be repaired and discovered the parts were on back order months out. Laser was my Advisor and I have never been treated so well! He gave me the best customer service I have ever received! He called and updated me with any changes and dealt with me calling a million times asking questions. I truly felt like he really cared how much not having my car effected my family. Due to the parts being on back order it took about 4 months for my car to be completed, which was very hard for me especially with school starting back but Laser made me a priority and I’m very thankful for his patience. Thank you guys soo much I’m truly grateful!!

I was searching everywhere & couldn’t find anywhere that was open to take my car after I was in a hit & run. I called everywhere & I finally was recommended them by a Subaru dealership who put a good word about them. I sure was not disappointed! They took my car in & a week later it was ready! They did such an amazing job & was so efficient & professional. Alicia was amazing & great to talk to. I definitely would recommend them! Thanks to everyone who helped getting my car back in good condition.

Found these guys through an insurance company after being rear ended. They were very nice and contacted the rental car agency when I got there and offered to help move my belongings from one vehicle to the next. They called and gave me an estimate as to how soon the car would be fixed and also notified me when it was ready which was sooner than expected. My car was a mess inside when I dropped it off…when I picked it up not only did they do a great job with the repairs they cleaned the entire inside better than it’s been cleaned the entire 4 years I’ve had it. They also did a few other minor touch ups to the exterior. I definitely would recommend them and should I need any repairs in the future I will definitely utilize their services. Thanks you guys.

DeKalb Collision took my car in on short notice when another shop never scheduled my repair work. DC worked with my insurance company when additional damage beyond the original estimate was discovered, called me to give me status updates, and completed the work in a timely manner. The shop manager was very friendly and helpful. The quality of work was excellent- I could not tell that any damage had ever occurred to my car! They also vacuumed the inside and washed the exterior of the car. I highly recommend DeKalb Collision and would definitely use them again.

I was involved in rear-end collision (Nissan Rogue). All shops were backed out for months due to shortage of staff and parts. Dekalb Collision Center scheduled me for an estimate in short amount of time and fixed my car like nothing happened. Alicia at the front desk is amazing and made this process stress free. I highly recommend this shop! I hope I won't have to come back but if something happens I am definitely going to Dekalb Collision Center. They are professional, fast and reliable! Thank you guys!

This collision center is simply AMAZING. My car was well taken care of. The customer service is beyond outstanding. Aaliyah was simply fantastic. She went above and beyond to make sure we were taken care of. Her co worker Alisha is great as well. This place is true example of how a busy should be ran. Keep us the great work!!!!

I absolutely love the energy here. Alicia in the front office is a pleasure to work with she makes you feel important and welcomed soon as you walk in or call also the other young lady on the left. Matt handled all my issues no matter how many problems I found. Best customer service I’ve seen in Georgia yet.

Dekalb Collision Centre was recommended by my dealership. They repainted the hood of my vehicle. The work performed was excellent and the vehicle looks like it did when I purchased it. Alicia was wonderful to work with. She discussed how the repair was going to be performed and how long it would take. She also followed up with me during the process. She is very professional and personable. I would recommend Dekalb Collision and will give them my future business.

I just picked up my car yesterday and the repairs look excellent! This is my second time bringing my car to Dekalb Collision after an accident and they did great job both times. The staff is super friendly and kept me informed throughout the entire process. I highly recommend them!

I went here to get some work done on a car involved in a collision. Alicia at the front desk was amazing and very friendly. She is great to work with. I had a few concerns when I left, and they assured me that if it has a warranty and if I had any issues whatsoever, I could come back. Well, I did come back. There was a concern I had that would seem minor, but defects noticed a week after pickup do get worse over time. When I took it back, they had a mechanic work on it immediately. A guy that sits in the front office (I don't remember his name) began to tell me that I didn't know what I was talking about. "It was like that when you left, there's no way it got worse". The mechanic said he adjusted something (it looked the exact same). I told the first guy "It's the exact same but I'm tired of arguing with you". He told me "If you have a problem with our work, go deal with your insurance company!" (My insurance company paid for it). They did pretty good work, but do not honor their warranty and do not respect the customer's opinion. I will not go there again. I will not pay someone that much money to have them lie to me and not back up their quality of work UPDATE: I sold the car about 9 months ago. However, I had to take it to another body shop to get some minor work done, and he showed me several defects in the paint that I wouldn't have noticed by myself. The color variation, and drip spots where the paint is very different from the rest of the body. He also showed me areas of over-spray and spots that didn't get paint. I correct my compliment about the good quality of work - even that was horrible.

Brought my car here after I was rear ended for repairs covered by insurance. Customer service was amazing, Alicia B. was very thorough, efficient, kept me informed on the status of my repair, worked well with the insurance company & was so sweet & friendly. The repairs were expertly done, wouldn't even know I had been in an accident! I highly recommend this auto repair shop without hesitation!

We used Dekalb Collision years ago and were very pleased so I expected positive results again when I brought my new-to-me used car to them to get the chewed up paint and trim fixed. They gave me practically a new car back! The front office staff is welcoming and knowledgeable (Alicia is awesome) and the paint and trim guys are highly skilled. As a bonus, I got my car back earlier than promised, too. Thanks to all at DC!

The staff is great, professional and friendly. The work on my car was beyond excellent, when I saw my car it looked like It did when I bought it. They cleaned the car inside and out also it was spotless. If I ever need body work again this is where I'm taking it. I highly recommend Dekalb Collision center to anyone that needs body work on their car.

This is a one in a million establishment. From the second you walk in to the moment you receive your car back, it is all about quality of service. Getting a quote was super fast, getting my car back was even faster! When people walk into an auto body shop, it is usually because something terrible happened. They know this and try to get your car back extremely fast without sacrificing quality. My experience with DKC has been stress-free in cost, quality of work, and timeliness of completion. I recommend this shop for anyone in the Atlanta area!

I can’t stress enough how important it is to have a professional business take care of your body work! Dekalb Collision has done above and beyond of taking care of me and my vehicle! They are personable, caring, and understanding! Words alone cannot express how grateful and pleased I am with them. I had a situation going on at the time and they were very understanding of it; and alongside of what I was going through their kind words was just what I needed at the time! Special shot out to Alan who has a great personality; and a VERY WARMING smile! I meant to tell him that the day I received my vehicle. Moreover; Dekalb Collision is DEFINITELY where you want to do business with! Thanks a mil to all his staff!!

I wanted to take the time to compliment DCC on their amazing service. My new car was hit in May with the dealer tag still on it. ? My car looks brand new again. The staff was very friendly and welcoming. The lady at the front desk immediately walked me to my car allowed me to show her my damage. They explained the process to me at extent. While I waited on my ride, we became family.When i returned they recognized me which felt good because a lot of business don’t remember their customers. I appreciate the DCC crew. Take your car there!!

I personally can't recommend them enough!! The excellent customer care I received from Alicia, who exceeded my expectations and really went the extra mile in handling my needs. Also, Alan, was helpful in offering the best options for me to take. My car looked great when it was finished. These people really take pride in their work and craft...from the moment you walk in until you leave. Great Job! And thanks again.

Brought my car in for work today. Great experience all around. Initial quote was almost $100 lower than dealer was gonna charge me then, AFTER the work was done, they charged me LESS than the quote because parts were less than they expected. When does that ever happen?!?! Also, have to add that Alicia was unfailingly polite, responsive, and sweet at every contact. She's a gem!