Honest, reliable, goes the extra mile, a real stand up guy. Can't say enough good things, Redmon always takes care of you when you need it. And if he's busy he'll recommend another hauler so your not stranded. Also used his lock out services. He's a master at unlocking cars. If he can't unlock it, you might as well call a locksmith.
Vehicle issues, call this guy, period, dot, dash, or you'll regret it, you get what you pay for and you'll get the best service for the money with Mr Redmon.
Jacob was a Godsend. Hubby hit a curb & blew the tire. Normally we’d put on the spare but were concerned if the rim was damaged. The big tow company we use takes police calls so it would be hours. He waited & then we found Jacob. He was there within an hour of the call after finishing another tow. So thankful he came to our rescue. Towed the car to the place we’re getting the tire replaced & the rim looked at.
Redmons is hands down the best transport/wrecker service I have ever used. Jacob is super nice, reliable, and just a great dude in general. He has towed 3 cars for me already and there is none else I will use!
2 stars because he got there in about 20 minutes. He pulled his chains out, attached them to my bumper & my friend's truck bumper, then had my friend pull me out of a shallow ditch. Then charged me $100! To use his chains for 5 minutes! He lives in my neighborhood. Really strange experience all around.
After a really scary mishap I spoke to Jacob and he was EXTREMELY kind and helped me immediately. Help was dispatched at a very reasonable time and they were also just as accommodating and helpful. I felt in good hands the entire time. Pricing of this company is completely reasonable and I will definitely recommend them to anyone in need of assistance.
This was my first time using the company an they’ll now be my go to. He arrived in the amount of time he said it would take then went above an beyond to make sure he got my car moved for me. Even mentioned some good shops that works on cars. Will be recommending to anyone that needs a towing service
Above and beyond customer service! He went out of his way to help in not only getting my car where I needed it, but also in finding the best shop! 10/10 recommend! Hopefully I don’t have to use again haha but if I needed a tow I would call him first!
Redmon was professional, easy to work with, and went the extra mile to help us find a good mechanic and more! Definitely an overall good experience and can recommend!
I called 2 services that were closer to me and one was ridiculously expensive, the other so rude I couldn't except it. I called Redmon today and the owner, Jacob not only answered and was extremely polite but was here in 30 minutes. Absolutely the nicest, down to Earth person I've ever dealt with. I will never use anyone else again !! Thanks so much for making a bad time a little easier to deal with Jacob*
Redmond Wrecker Service is hands down the best towing service I have ever used. Got to me before the estimated time the driver gave me, was friendly, professional, and has awesome rates!!! I highly recommend using this company!
I used them to get my car towed earlier this week. Definitely one of the fastest companies I’ve had tow for me before! The price was great! Definitely give him a call.
I've dealt with other towing companies but I've never come across anyone so nice, polite, and helpful. We asked Jacob to get involved in a possible sticky situation and he did so. And it did indeed become "sticky". He had to deal with police, an irate tenant, other individuals, and me.
He went so far above and beyond anything I would normally ask of a towing company. He was so helpful with dealing with police and even helped unload part of a 16' trailer even though "mover" is not in the job description.
He has won a permanent customer and I would recommend him to absolutely anybody.
Jacob is the man. Fast reliable and his price is great. Called him last min and he came thru quick and made it happen for me. Best towing service. Man of his word.
Excellent service! We broke down in the middle of a busy intersection, called Redmon and he was there within 10 minutes! Super quick and reliable! Will definitely call again if we need towing (which we probably will...lol).
Hands down would recommend Redmon Wrecker for whatever you need! Jacob is an awesome guy. I got in a nasty wreck on I-75 and he gave me a lift for the whole 114 miles back to the homestead. Can't recommend a better guy
Jacob was so great in being helpful and answering my questions about my car. Even under a high pressure situation he was very calm and very nice about coming out even though it was late, which he kept me informed about exactly how long it would take. He recommended a mechanic and was able to help me not freak out about my situation. I will HIGHLY recommend Jacob Redmon. The prices are VERY reasonable and very low in comparison.
This company is everything you’ve read and more. I called them at 11:30pm on a Sunday and was told someone would be there in 30-35 minuets, well it was actually more like 20 minutes. On a Sunday at that. Upon Jacob’s arrival he knew exactly what was wrong and had it started in seconds. On top of that his price was very reasonable! So impressed with this company!!!
We been trying to get a towed from 3:30 pm to 10:30 pm broken down 60 miles away from home and we called 8 different tow companies and they all were dissapoitments. Either they didn't drive that far out or weren't available or outrageously priced. Needthless to say Redmon came through for me. The owner Mr.Jacob came out to get us and gave us a real great deal and was there within 30 min . Will be calling them every time I need them when I'm in the area.
Was very Respectful of my property and went the extra mile to make sure I was satisfied and the job was complete. They towed my car from Mableton to Acworth and the charge was very reasonable. Don't hesitate to use them!
Did a great job fishing my Keyes right from the ignition of my locked vehicle. Thank you for sacrificing your sock to keep from damaging my already beat up escort.
We just had to have my SUV towed home, in austell, Jacob was pleasant to talk with, professional, and very reasonably priced. He did a Great job, in a timely manner, and I am very happy doing business with him. I highly recommend his services.
Last night, I was frustrated that my newer model Honda wouldn't start and needed to get it to a Honda dealership for repair. Redmon towing came out to tow my car. I was surprised that Jacob Redmon, the younger looking company owner, was driving the truck. He first confirmed where I had asked to be towed but then asked me what was wrong with the car. When I showed him the dash lights were blinking on and off when attempting to start, he told me that he might save me some trouble. He connected his battery pack to my car and the engine started like nothing had been wrong. He charged me a service fee and not a towing fee saving me money...despite the fact that he had driven across town to service my vehicle. I was thrilled that my car was back in business and that I didn't have to spend time getting a loaner car for work the next morning. He could have easily just towed my car the 3 miles to the dealership (as requested), charged me a full towing fee, and I would not have questioned him. I don't write too many reviews, but I'm writing this because I too often find people who run service businesses are not out to serve customers at a fair profit but simply to take full advantage of those in need. Jacob provided me a really good service at a very fair price.
Summary of my experience: On time as promised Helpful and honest Reasonable rates I'd definitely use him again and recommend him to anyone
The service was great. Jacob went out of his way to tow our car with a flat tire late at night and get passed a closed down road. Overall a great experience!
Excellent service! Quick & timely (even on a Sunday) and went out of his way to take care of me, even saved me some money in the process. I wouldn't call anyone else.
I cannot say enough good things about Mr. Redmon and his great service!! Not only did he respond quickly to my daughter's disabled car, but he attempt to trouble shoot and fix the problem so we wouldn't have to pay for a 50 mile tow to our house. In the end, he did have to tow it, but he did so quickly and kept us informed of his progress. It's so nice to find a company that gives such great customer service. I hope we don't need a tow truck again, but if we do we won't hesitate to call Redmon Wrecker Service.
I just wanted to publicly THANK the owner, Jacob Redmon, for his expediency in "rescuing my daughter" after a double tire blow out on a drizzly evening during rush hour. Not only did he sense the panic in my voice and handle my phone call with compassion and urgency, but he arrived at the exact time he said he would, made my daughter feel completely at ease and was extra helpful with some additional auto advice needed. The dealer's roadside emergency service had already left my daughter abandoned for nearly an hour, which was maddening. Redmon Wrecker Service was also much more reasonable on my wallet. THANK YOU JACOB!!! I wish you continued success in your business!
Redmon wrecker service towing made my experience with two flat tires as painless as it could have been! Jacob was fast, efficient and friendly. I arrived at my destination much faster than I would have guessed.
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