What clients say about SKS Truck & Trailer Repair Wrecker Service in Conley (GA)
Beware of this place! Customer service is a joke! After the mechanic give the work order to the office for billing, it took them nearly an hour to process, because they were dispatching there trucks and conducting other company business. I was called "Charlie Brown" and that was not on my invoice, nor my name. When I corrected Paula (president), she got mad and throw my invoice at me in the window that separates the office from customers. Most doors has a combation lock, even the restroom...that should say alot in itself! She offered an apology, but the insults had been done as stated above. But I said nothing else and paid the bill.
Great friendly people, had a trailer light issue (no running lights) and they got me back on the road in about an hour. They also were fair on the price and didn't over charge me like most other places do.
100% recommend and will definitely repeat if needing help in the area in the future.
The entire staff inside were very helpful and showed great hospitality towards my truck repairs and in making sure I was comfortable while I waited with snacks and drinks. 5/5 ⭐️ service. I’d recommend them if you’re in the Conley area of Georgia. 💯💯
I recently hired SKS truck and trailer wrecker service and they did exactly what I said. They did a fantastic work. We had the driver do some extra work and they did it without giving us complaints. I definitely will use them again.
Took my Volvo semi truck for repairs having issues with airbags not going up. They got me in very quick. They fixed my truck and replaced a bad valve for the air height leveler. The owner and the office people were super nice. It seems like its a family owned business. They charge me very reasonable. They charged for 1.5 hrs plus parts. I'm very thankful to everyone in that shop. I strongly recommend them for road service or in shop service. On my way out the President of the company Paula Smith handed me a nice bag full of goodies.
I came over here and had an emergency for a liftgate issue I was told the issue was one thing got over here the gentleman did the simple things first got me in and out, I'm saying 10 star service they were courteous they were friendly they were quick you know what I'm saying and even gave me a nice little complimentary to go bag I don't even know what's in it but these guys are awesome over here if you need anything with your trailer or your liftgate professional folks. They'll get you in and out💯💯💯👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Great service was able to work me in on the schedule with knowledgeable guys on the job that communicated well. Very nice hospitality shown from all staff highly recommended
Big thank you to the Sks crew. Everyone there is nice and family oriented. Very knowledgeable able and truly a God send. If you breakdown in Atlanta they are a sure shot go to to. We had a major electrical problem and they got my truck back on the road. Thank you so much.
The Best!! A++++. Cargo trailer broke down on my trip from Florida to Colorado. Fixed it fast. reasonable price. Office staff and mechanic were beyond friendly. Thank you!
Company gave me an estimate for a repair. Driver dropped the truck off for repair but the cost was well over amount and as not described as on estimate. Replaced a steer tire without my approval. Owner Paula and receptionist Lisa refused to resolve my issue. The photo is my estimate.
Truck broken down, these guys are friendly and worthy! Mid Atlanta close to peak traffic, got there helped us and back on the road again in almost no time. 100% professionals and knowledgeable. Thanks for the good service, we as truckers need companies like yours to helps us and understand how difficult the job is we do!
Beware of this mechanic, Paul will scam you.
I was told that he is going to repair my truck wheel seal leaking for $450, then when he is done, he gave me an invoice of $1051.09
Please, please don't come to this shop unless you want to waste your money.
Very unprofessional, my fiance had his truck serviced here after paying out over $1200 it was still running hot Ms.Paula stated it needed a new head gasket and convinced him to leave the truck and let them fix more problems under the hood my fiance left his truck here since December 2024 and the first thing ms.Paula assumes is he has been incarcerated since it took him until Feb 26. 2025 to come get the vehicle Every time we come it’s a problem argument are exchanged. They had us waiting over an hour supposedly just to view the vehicle saying it wouldn’t crank because it’s been sitting since December but there was a new engine and motor placed inside the truck, The prices continue to change an employee who is leaving this business stated they are crooked and left us his phone number my finance decided to leave a review while waiting it took 6-7 employees to come out which i have on video all because he left a google review 2 came out with small medal poles as if they was ready to rumble talking mess, laughing just childish running in circles feeling some way because he said he respected his elders one ran off laughing talking about elders as if she doesn’t look like someone’s grandma and unprofessional talking bout the ones who the loudest ones not gone do nothing but they are the ones acting childish and unprofessional after waiting an hour 30 minutes finally they took us to the box truck and soon as we pulled back there you could hear a loud squeaky noise coming from the truck. The situation is just too much my fiance asked me to call the law so this could be documented since ms.Paula swears she is taking us to court but I can’t wait to show the judge these videos of how childish and unprofessional these staff are.
We had our bus towed into SKS almost a year ago for repairs, received a quote for repairs, ok'd the repairs and still to this date bus is not ready. For the last 4 months we have been told that the bus will be ready by the next week, have received nothing but the run around. Every time they tell us they have to order a part its always the wrong part that came in. Very untrustworthy! Called and texted numerous times, no answers to either. Previously asked us to recommend them to other businesses we knew, NEVER! We are in the process of taking legal action as this has caused great loss of revenue. Please take your vehicles elsewhere to be repaired, beware of SKS! SKS, please don't say we have NEVER done business before, I have the original invoice, text messages, and pictures and if you can't repair it please just say that, don't reply that "Most repair places wouldn't even touch it!"
My faith in humanity is restored! SKS helped me out in a jam with truck bumper, and got me back on the road., super quick. They were professional and understanding. I didn't think businesses like this existed anymore. Real people who care about more than just money. A big shout out to the ladies in the office who were extremely kind. (Even gave me some candy and chips for the road ) ps the office dogs are adorable. Thank you all for everything. I HIGHLY RECOMMEND THIS COMPANY!!!!
I can tell you from experience that everything that happened in the bad reviews was just a reality for me. 10 hours on the side of the road. Nothing fixed. They were here back and forth 4 times and myself and the truck are still on the side of the road. My boss asked them twice on my phone to do one thing, he had me ask them 3 times and they wouldn't do and didn't do it. I'm not going to recommend them to anyone. I even asked them to jump start the truck. Nope, guess you get what you almost pay for. By they way folks, my door handle isn't your mechanics ash tray.
Edit: these guys are either the worst mechanics ever or trying to be the worst salesmen ever. I mean, 4 times the first guy left to " get more parts " only to bring another one back to try and sucker my company into towing my truck to their garage for up to 5 days telling my boss everything under the sun. We'll guys, it was the fuse. Truck is running at my own hands. Thanks for your honest business, NOT!
the rudest customer service I have ever dealt with. Not one individual in the front counter treated me like a customer.. it was as if I was doing them a favor by being there. I arrived at the shop at 9am for an inspection on my truck to which I was told would take 2-3 hrs. I waited until 5 o’clock to retrieve my truck.. I was in the office the ENTIRE TIME. They took it upon themselves to do extra work and not ask me if that was ok.. I’m an easy going guy so I didn’t mention it and just paid. Keep in mind I was there for an inspection that Penske asked me to get from a shop of my choosing to complete work that would take Penske potentially a week or more to fix. I needed a faster shop. I have been asking this company to send me part number so I can share with Penske. Every time this is the response “ we will send it to you now.” “ so sorry we will send it today”… oh the owner is in a meeting “ this has been going on for 3-4 weeks now. My only explanation to this is when a company wants to check in to see if parts are truly needed or not they become shy. Which only tells me to STAY AWAY FROM THIS COMPANY.. Us truckers work to hard to just be giving money away to a company like this. IF THIS WAS THE LAST SHOP AVAILABLE I WOULD RATHER LOSE Everything THEN TO RETURN HERE. Most of the positive comments on here was made by the shop employees. Read them!
These people are super, courteous, kind, helpful and do good work. If I could give them 10 stars I would! They towed our motor home when Lowe's in Mcdough Georgia kicked us out of their lot knowing we could not move. The mechanic/ electonic technician AT SKS worked on our motorhome on Sunday to try to get us going, hats off to him he was a jewel and SKS is very fortunate to have him representing them. Do not, I repeat do not hesitate to call on them.
Larry Hekkema from Michigan.
Super but SUPER SHADY. I had a driver come here to get a flat fixed. They tried charging my guy $150 an hour with a 2 hour minimum. For a flat ! You can do that in 5 minutes. They are out here charging road service rates. I do not recommend this place to no one. If they take advantage of a driver or company like this I don’t want to see when you actually need to get something repaired.
These people are scammers.
I thought about posting a review for about a week and decided i had to. Called this shop and lady was super nice on the phone on a tuesday night. I told them that driver heard a loud pop around the turbo area and that he lost boost pressure. Code on dash was show Low boost pressure. The following day they took truck in the shop around 10 am. Few hours go by, I called to ask if any update. I was told I had a bad inlet pressure sensor. I right away said no, that is not the issue. Sensors don't blow up like that. I asked for a boost check multiple times. I was again told they are waiting on sensor from dealer. Censor came, and ofcourse didn't fix the issue. I even sent driver a picture of the possible tube that probably busted and asked him to show office lady or mechanics. They seemed annoyed and wouldn't listen to driver or look. In the end my mechanic was right and after a few more hours, we were told the egr tube we asked them to check, busted. Nice people overall, just please sometimes listen. Very similar issue happened to us before, so we are trying to help with what the issue can be. In today's market we can't afford paying thousands of dollars in repairs.
Thank you
They saved the day!!!! My flatbed was overweight so I had to get reworked and it worked out great! Drove down to the cat scale and all my weights were perfect!!! Back on the road all thanks to you!!!
Great service and competitive prices! It’s a 1 stop shop. I allow them to actually do almost all the work on my truck and trailer. the Staff is Very knowledgeable and straight forward and to the point about not only what your current issue is but some upcoming issues that they might hv seen or noticed…
Absolutely fantastic company, every repair we’ve used them for has been done in a timely manner, while staying at or below the quoted price, without sacrificing the quality of their work.
SKS Truck & Trailer Repair are phenomenal. The pricing on repair are reasonable and the repair turn around is great. I also love the fact the mechanics educated me on my repairs and any potential issues that may occur. I’ve been doing business with SKS Truck & Trailer Repair for 3 years now and I’ve learn so much. My trucks and trailers have always been safe on the premises. I would highly Recommend 5 out of 5 stars
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