3 different times i tried to order parts and had canceled or wrong part or damaged Don't waste time with fenix they are connected all locations. At car-part website they claim to have like 10 of the same part and I ordered and a week later they claim it's damaged and then say sorry we don't have anymore. Update your stock and hire some normal techs to remove parts without damage.

CREATE TEST

11/04/2024 13:10:57

Was happy they had what I was looking for. But to have a sale's person lie on you caues they made a mistake. I never refused a part that i was having a hard time finding. Waited for2 days for 2 parts. And only got one. Must do better to complete orders.

Nicole Hester

05/02/2024 21:27:35

Fantastic experience! Highly recommended, will absolutely use again! Very honest and understanding staff willing to work with you to make sure you get what you need. Eder was above and beyond helpful, that guy deserves a raise. I was able to get a transmission WITH torque converter PLUS a solid no BS 3 year warranty for around the same price as most places online... right here locally! So yeah, I'm a damn satisfied customer.

Mike Sanborn

11/03/2022 19:48:53

Marty was so easy to work with. I really enjoyed having someone kind work with me. His sense of humor is refreshing! CTV has top notch service and awesome prices, too!! Will definitely work with them for years to come!

Jake Hagan

07/03/2018 14:27:54

I am the reconditioning manager for a used car dealership in Georgia and can honestly say working with Fenix parts, in particular Tyler Baugh, is always painless and efficient. Tyler is always available to take my call and answer my questions. Parts are delivered in a timely fashion and the drivers are always friendly. If there is ever an issue with a part or if we have to file a warranty claim Tyler is on top of making sure the process goes smoothly and gets the replacement to us fast. Thank you Fenix and Tyler for always being so helpful! We, and our customers, appreciate you!

Devin Lundblad

03/16/2023 17:04:33

Nice and honest folks to work with. Jerry and Luciano where great

Thiago Ribeiro

10/22/2024 18:20:25

Wow, what an awesome experience! Marty is just the best. He is the best in the business. He is a funny, kind, nice and overall amazing. Oh and CTV has the best service and prices too. I have recommended it to all my friends. Thanks Marty and CTV!

Rosie Flores

07/03/2018 15:14:22

I had a great experience, with Fenix! I was referred to them by a Repair Shop in Atlanta (Woods Collision) and they did not disappoint! I worked with a female staff member and she was awesome! She located the exact Door that I needed, to replace my damaged one. I will definitely be doing business with Fenix again soon.

Felicia Richardson

10/27/2022 04:42:03

I've been ordering from Fenix for years and they only get better over time. Best product range, best prices, best service. I recently ordered doors for Ford Fusion and they even managed to find the ones my colour, so I saved on painting.

Rostyslav Kozlov

08/03/2022 16:53:46

At first I was unsure about using CTV, but Danny has put me at ease. He took the time to understand my business and how to best service our needs. Danny responds and gets back to me in a timely manner so my shop can keep running smoothly. I high recommend CTV to anyone looking for a competitive advantage.

Eric Salgado

07/03/2018 22:27:52

Many of the recent reviews scared me to order anything from here but I took a chance. I’m glad I did. I ordered with Derrick and paid for the part at Gainesville location picked up from that location everything went smooth. I will order again from them.

Joey D

01/16/2023 16:22:57

I LOVE CTV/FENIX PARTS!! I have used them at my old shop and at my current one!! They are GREAT! James Read is super easy to work with, and he always meets our needs! Thanks for being an awesome vendor! :)

Alex Davis

06/03/2020 20:37:04

In my experience over the years, Marty Owens has always been very loyal and supportive to his customers. He is very attentive to their needs. Additionally, he is a great guy both personally and professionally.

jandtshipp

07/03/2018 15:34:07

Fast and friendly service always with a fair price. James Read gets the job done every time, always quick to the phone and he will go out of his way of taking care of our company's needs. Thanks for the great service!

Douglas County Auto Care

06/03/2020 19:14:49

I don’t usually rate things, but I just had to after being helper by Marty. His service is impeccable and his knowledge is incredible too! He gets you what you need and makes sure you’re at ease while doing it!

Jack & Em

07/03/2018 15:52:49

Jay is amazing. He is very knowledgeable and is always willing to work with me on pricing. The parts he sends are always usable and hardly ever needs repair time. I wouldn't use anyone but Jay!

kenyatta evans

06/10/2020 16:47:09

Danny is highly professional and knows his stuff. He helped me through the process of ordering the exact parts I needed. Made it very hassle and stress free! Will definitely recommend this company and especially Danny to others.

HKEaton

07/03/2018 13:01:27

Marty Owens blends a welcoming personality with top industry knowledge at CTV! He has helped our family find the parts we needed numerous times, and we are grateful for his excellent customer service and attention to detail.

Jana Wiggins

07/03/2018 16:53:24

CTV has always been my go-to place when I need parts. Fast, friendly, and amazing prices. Highly recommend Sue! She knows her stuff and has a great personality!

audrey nissen

06/11/2020 04:56:33

Needed to get an alternator for my vehicle. Called CTV and spoke with a very nice lady named Sue. She was able to find me the part in matter of minutes, and had it pulled from their yard, and shipped to me in Texas within a couple of days. Great service! Highly recommend!

Joshua Bakst

06/10/2020 20:54:27

Recently used CTV Gainesville and experienced great service and got the exact part I needed at a fraction of the dealer price. Ashley was great help and made sure I was happy with them from start to finish! Would recommend to anyone!

Jorge Madrigal

03/15/2023 20:41:57

Called yesterday asked about a part said they had 5 on the shelf I said so i can i come just come pick it up today they said yes and today drove 45 miles to pick it up and they said they have it o. The shelf just not at this location i even left work early so I could make it before they closed and had everything arranged for the car to fixed because they said they had the part

Avery S

05/15/2024 23:43:51

We purchased a 6.7 diesel motor and needed it shipped to Texas. Sue Stevens was our sales person. She was fantastic from start to finish. She is knowledgeable, friendly and really goes out of her way to make sure that you get the part you are looking for at a great price. Motor arrived on time and in great condition. We had an awesome experience and will be using Sue from now on. Thanks Sue!

Kendra Hernandez

06/10/2020 21:23:15

Great experience using these guys at Fenix Parts CTV in gainsville. Very cooperative with everything and great guys to deal with. Jay was awesome at keeping me updated with the process of getting my transmission. Would recommend using these guys for anybody in my future!

Collin Coleman

06/18/2020 20:36:30

Marty Owens is my go-to guy at CTV. He goes the extra mile to make sure I get what I need. He’s very knowledgeable about the business and I always walk away pleased. He’s also very personable.

Francine Rossman

07/03/2018 15:59:16

Typically when I take my car somewhere to get it fixed or get the parts I am in need of I feel as if I get taken advantage of due to being a girl. When I came to CTV Marty was a huge help, and I felt as if he was more personable than those I have delt with in the past. I highly recommend the services CTV has to offer

Shelby Lucas

07/03/2018 17:10:57

Fenix parts in general, is a great company to work with. Tyler Baugh makes the experience 100 times better. He is knowledgeable, accurate, and quick to respond. Would HIGHLY recommend both Tyler and Fenix parts to anyone looking for an auto parts rep.

Lessie Shields

03/16/2023 14:15:36

Golden Cars LLC has been doing business with CTV for quite some time and they have always surpassed our expectations. Jay provides quality parts and excellent customer satisfaction. Well recommended!

haisam zakaria

06/10/2020 17:10:02

I always get excellent service from Sue and Stacy at this location. My only bad experience came "J" that all the bad reviews are from he basically told me they cannot deliver anytime after 9am so I can either pay for the parts to be shipped through the freight or kick rocks; even though i had ordered over $3000 parts that has been successful delivered on time with no issues. It's pathetic that this Jeremy is their sales lead smh, he is rude, and has no people skills and resolution skills to be a leader.

Skilful Sark

03/20/2020 21:14:15

Very pleased with this business and particularly Danny, who helped me throughout the process. Highly recommend them! He helped me get my used part super fast and for a great price! If you need help- call Danny Renteria!

Alyssa Renteria

07/03/2018 13:08:08

Address:	2177 Athens Hwy, Gainesville, GA, United States
Phone:	+1 770-531-9200
Services:	Salvage yard
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 228 Reviews
ZIP Code:	30507
Open Hours:	8:00 AM - 5:00 PM

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Fenix Parts - Gainesville (formerly CTV) JunkYard in Athens (GA)

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