Today the driver "Bernard" picked up my 1997 BMW Z-3 that had been involved in an accident and delivered it to my personal address. I just want to say that Bernard was very professional and an extremely nice person. He even commented that he was glad I was not injured seriously. If I ever have a need for towing services again, I will definitely call Dennis & Judy's Towing and personally ask for Bernard as a driver if possible. He is a true asset to your company.
This is the second time Dennis & Judy’s Towing has saved us when no one else would come out. We were stranded in Colbert on a game day and needed a tow to Athens. Judy made it happen for us! We’ll never use anyone else.
I had a tire to blowout yesterday and I called to get my car towed to a dealership. The very nice driver arrived and hooked up my car to tow it but then noticed I had a great spare. He changed the tire and I was on my way in 15 minutes! I also only waited on them to respond for 20 minutes. Excellent service!!
This company is fast, friendly, and efficient. Chris the driver that came and picked up our truck did a great job and communicated very well with me on the pick up time. I highly recommend them for your towing needs.
So Saturday night me and my mans were doing uber eats for fun because we got bored unfortunately we got stuck at the persons house we delivered food at I was clearly shaky upset freaking out and we called a towing company as the towing person named Chris shows up he talks to the owner of the house basically ignoring me claiming he wants to call the cops because he smells alcohol mind you me and my bf don’t drink we came to a conclusion that he was judging us because we are Mexican then he was kind enough to help because the owner convinced him we were just delivering food he did the work that I appreciated but proceeded to take a photo of my license saying he needs it incase I cancel the payment I laughed because I would never do that it’s sad because I was clearly upset and shocked and he was just making it worse , yes he helped but I don’t appreciate the discrimination.
I had a. Great experience with a driver Chris he seems to no a lot about towing and was so funny cause I had to ride with him he made me laugh.. Great job
They will illegally tow your vehicle and then when you talk to them on the phone, they will hang up because they get frustrated because they’re in the wrong terrible customer service zero professionalism 0 STARS !!!!!!!!!!
The short and skinny, I cannot recommend this service and their driver, Jeffery Lord any stronger.
The longer version is my daughter is a college student in Athens and recently had car trouble. Her car wouldn’t crank, the doors wouldn’t unlock. Thinking it was a battery, she got a jump before taking it to a box store auto parts store. She had purchased the battery 12 months before at this same store. They told her it was a starter issue, and maybe an alternator. I had them install a new battery by phone and still it wouldn’t crank.
I called a friend who recommended Jeffery Lord and gave me a number for him. He responded and got the car towed to a repair shop we have used in Athens. When he dropped the car off, he went to jump it off to move it and realized the battery cable was loose. He tightened the cable and called me to tell me the problem. He had cranked the car multiple times to ensure that fixed the issue.
Jeffery went above and beyond and even waited on her to get a ride to the repair shop to get her car instead of leaving it over night.
I hope we don’t need a wrecker again, but if we do, I know who I am calling!
Service was excellent and smooth. Had to tow a van very last minute and they came in less than an hour. The driver was very nice and efficient. Will definitely use this company again if I need a tow and will most definitely recommend
it’s never fun to get ur car towed but valerie’s customer service made it so easy. I called the company to ask questions about the process of how to get my car back and valerie was very sweet on the phone, answered all the questions perfectly, and was patient. When I came in to get my car I was greeted with a smile at the door. Thank you for all your help! Jeffrey also was incredibly nice and helped me out a lot BIG THANKS to jeffrey!
Absolutely amazing. I had an abandoned vehicle in my name that wasn't technically mine and they took care of me. They were extremely friendly and understanding even with the rude phone calls coming through that were no fault of theirs. Thank you for making my stressful week a lil better
I have now worked with Dennis & Judy’s Towing on two occasions to get vehicles towed.
Both times I was treated like family and was impressed by their friendliness and professionalism. They worked around my schedule, accommodated my unique circumstances, and ensured the job was completed in a timely and low-cost manner.
They have me as a loyal customer at this point and I wholeheartedly recommend their services for anyone needing a vehicle towed for any reason.
I have an old F250 that slung a break pad while driving and I couldn’t stop. Had to get it towed to a repair shop. From start to finish I was very impressed with the company. The lady who took the initial phone call was professional and very nice on the phone. Which isn’t a normal thing I’ve experienced with towing companies in the past. The driver was great, really nice guy. From the Time I requested the tow to watching my truck pull out of the parking lot on their flat bed was less than 20 minutes. If you’re in a bind- THIS is definitely the company you need to call. i have them saved in my phone for any future needs.
Happy Face
Timeliness, Vehicle, Travel Time, Driver, Route Taken
Both drivers this morning were absolutely phenomenal and so kind, they helped me out when I needed it most. God bless you guys, I'll definitely recommend y'all and be using your services again if needed!
My car died at a fuel pump. They quickly came out, quickly lifted-to-tow, quickly and safely had my car transported within 35 minutes of my initial phone call. I am super grateful for the driver, the care for my car, and the kindness! Thank you!
My boyfriend’s car broke down at 6:00am. He called towing company after towing company with people canceling on him. They were the fifth call and he was picked up in 30mins!!!! He was out there for 10HOURS!!! Thank you so much Dennis & Judy’s!!! Sincerely!
Great choice to help with auto trouble!! Really saved us a lot of headache. Great customer service. Answered phone, had good questions and arrived promptly. Knew what they were doing and communicative. Easy payment. These guys are life savers. Def recommend.
car broke down and this dude showed up quick. getting towed sucks but dennis was a cool guy to meet! also gave me two free wooden planks so my car wouldn’t roll away once we got it back to my house… and on top of all this, the price was more than reasonable.
Excellent service and communication. The driver, JJ, went above and beyond to do a really difficult tow of a boat. This is the second time we have used this company. They are excellent and fairly priced.
Very good people, affordable and kind. What I would expect from a towing company! They delicately delivered my van and 2000 excursion. Yes I trusted them with a beautiful limited vehicle. Also, the driver I had (jay jay) I believe, was very kind and watched his work carefully even though I was one of the last stops. The excursion was center of trailer and secured to my liking. I highly recommend this company especially for large vehicles and especially recommend the driver if available. Very satisfied with the service
These folks are great! We wanted to move a vehicle from Athens to Hartwell and they were very responsive, on time, friendly and very competent. Josh was excellent and went beyond the "job" to help us out. We very much appreciate their exceptional customer service!
I was referred to this company by my oldest daughter when my youngest daughter needed her car towed…Her Key Fob went missing 2 days ago…So I called Dennis & Judy’s Towing..The lady I spoke with was very nice and polite and the Tow truck guy name Josh was very nice and polite also..it didn’t take him long to come by and tow my youngest daughter car (Gracie) back home…Thanks for everything your company did for us and also thanks for pointing us in the right direction of getting her a new Key Fob. We couldn’t have been more pleased with your service
The lady who answered the phone was very nice and helpful, I would just recommend being more competitive with your prices. I was given the name of your tow service from an Auto shop and if I had just gone with their recommendation and not called around I would have been charged $40 extra than the tow company I decided to go with in the end. I know I'm only one person and you get business every day but I was shocked one company said $70 and another said $85, then I called u and it jumped to $115
I had a great experience from the beginning to the end. The young lady in the office was very helpful with providing me with the amount for my service. The wrecker driver Dustin was very accommodating with my schedule by calling me to let me know he was en route. Once there I was very impressed with the care and concern he had with unloading the bike. I would recommend the tow driver Dustin and Dennis & Judy towing without a doubt. The service was excellent. Thank you Dustin for such a good job.
Website
