Great experience all around! They were able to tow our unattended vehicle after we broke down on the interstate. Was able to call and pay over the phone very easily, wait time was not long and they arrived on time. Stephen was able to tow our car out of a very difficult spot on I-95. He was very friendly and professional. Would definitely recommend them!!
My driver today was named Stephen,I was hot tired and frustrated.However He came with a great attitude ,Very helpful Was able to help me To calm down And Get me where I needed to be In order to get my car looked at. So I would like to see a very big thank you To this gentleman who Help me so very much today.
Great service…Driver was there half an hour quicker then the dispatch estimated. Obviously, that’s always wonderful. My tow-truck driver Stephen took care of the car and was enjoyable to chat with. A good balance between funny but still professional. Anyways, I’m happy with everything and will be using them in the future.
Stephen went above and beyond to make sure ALL parties involved were non victimitized is friendly fast efficient and safe! Knowing the area the state and the country in times such as these I appreciate safe for all , the most! Outstanding at making exceptions for reasonable requests. Thank you Stephen For rescuing this damsel in distress and I couldn’t be more pleased with the tow unless I was driving …. Your truck .. thank you be blessed
My friend got into an accident the woman answering the phone not only is screaming threw the phone hung up twice saying we needed information that was clearly not on the paperwork. Called police they said we could get the items but nothing was done. If it wasn’t for my friend being as calm as he was
Completely unprofessional have stolen all the tools I use for my trade. Heed this warning this is a gamble when you use this company. Barry White still a gun Steven will just lie to you Robin can be sweet or the nastiest person on Earth and will change your rate in a heartbeat. Good luck to you
Steven was very friendly and professional. He got everything done very well, quickly, and even made it look so easy! My kid had so much fun watching haha. Would definitely recommend!
Stephen did an awesome job! He called us before he left and again 5 minutes before he arrived as he promised. He is so friendly, professional, and very on time. We are really satisfied with the service and for sure will call them again if our family cars need it. Thank you very much and we really appreciate your hard work.
It wasn't by choice that I came into contact with Savannah Towing and Recovery but I'm glad that God allow them to step in! When I say that Ms. Robin was pleasant to communicate with I mean just that! I can't count the amount of times I've called her regarding my vehicle but know I've called numerous of times and she was pleasant each time! Then I was set up in a bind with location drop off and they worked with me each and every way! Then not to mention the Tow Drive Barry he was a life saver as well to have put through all of the loading and unloading process. Then going from location to location without a complaining soul in his body. I would recommend this company any day to anybody! I can't thank this kind hearted company enough!!!
Matt at Savannah Towing and Recovery did an amazing job. I was not able to be there and give them an detail instruction but there were still able to find my place very quickly and parked the car at the perfect spot I wanted. Thank you Matt and your company.
Barry was very friendly and professional. Great work and professionalism out of this team definitely a very reliable company. Won’t be the last time I call them back for assistance
Had called for aState Farm Customer who had broke down in Savannah,ga. Was very prompt and professional- so kind to them and got their car running. Was an excellent experience—recommend them highly!! Thank you for a good experience for a couple who was a little frustrated on a very Hot day in Savannah!!
Great staff and service. The experience with this company was on point and they took care of us. The staff was very professional and courteous. Will definitely use them again if I ever need to be towed. Would recommend them if you need fast, courteous service.
I highly recommend these people to anyone that needs a tow. I am from North Carolina and my vehicle broke down just across the Georgia state line. A lady named Robin answered my call and made sure I was ok and safe and got me taken care of. Not only did she help with getting me towed, but she aslo helped me find solutions to my problem ( who I could call and ideas on how to handle my transmission needs. Extremely professional. The truck driver wad just as helpful and friendly. 24 hours a day, give them a call.
I want to give 0 star if I can. They only care about getting more money from you. They just said "no" and "I cannot do anything for you" when you asking questions. They even do not understand their own system in their computer, so they need to ask others about that. They asked me to pay 50$ for lease car after 72 hours, when it was just less than 48 hours. They also asked for about double storage fee (compared to what's on the paper), and of course, they asked for 3 days storage fee when my car just stayed their less than two days. DON'T CHOOSE THEM IF YOU HAVE ANY OTHER CHOICE!
Car was towed and these guys really help me and my husband get the car out. They even applied a discount. The service with them was amazing. I feel if you act nasty with them they will do the same in return lucky for us it was nothing but love .
Do not call them, they have horrible service! After an accident, I waited for an hour and a half and they never came. After calling multiple times to ask why a truck had not come yet, I was not only blamed for my wait but also told the truck had “broke.” While Im understanding of a truck breaking, what infuriates me is they never had the courtesy to call me back during any of my wait to tell me they wouldnt be able to get me!! I guess their plan was just to leave me stranded without calling to tell me to find other arrangments. Terrible customer service and empathy!
These reviews are fake. 0 stars isn't an option, so I have to give them a one. My car was towed. They told me it wasn't there and that it was towed by another company. They cursed me out, so I sent police out there. They told the police that it wasn't there as well (which I made a police report of). Months later I get a letter saying I owe a big fine. (They lied because they found out I had pawned my title hoping that the title people would pay the fine. WRONG!! They don't even want to deal with their disgusting service.) I'm sure they have plenty of theft by taking lawsuits. Luckily I have everything in writing.
Horrible attitude with customers. The owner yelled at me to leave when I mentioned that one of his workers had an attitude as he stared me down while walking to the office. The place looks like a junk yard and i was lucky that they didn't damage my car. There are no signs saying to go to the office as I was met with yelling by the workers to go the office since they didn't want me checking my cars condition before having the vehicle released.
John came to our rescue very quickly and treated our classic car with great care. We really appreciated his thoughtfulness and efficiency. He was also very friendly and chatted with us on the way home. We highly recommend Savannah Towing and Recovery. A+ service!
Website
