I had to get them to tow a boat and trailer after a wheel bearing went out. They arrived fast even though it was late. Other tow companies were going to make me wait to schedule them. The driver Travis was as nice as he could be and was able to get it loaded with no more damage to the boat or trailer. I definitely would go with them again.
Out for a ride on my motorcycle on a Sunday.....and I got a flat tire from a nail in my back tire out on Isle of Hope in Savannah, GA I needed a tow for the bike which I knew would limit my options....and it was a Sunday!
I reached out to Tim's Towing and Recovery and they sent help my way. Travis and Darrell arrived on scene with a flatbed and gave my Indian extra care when loading and tying down my bike. The loadup and upload when smooth and zero issues.
I cannot possibly say enough praise for Travis and Darrell.....they took the extra time and care needed with my bike and were total professionals......but personable and friendly at the same time!
If you ever need a motorcycle tow, pray that you never do, do not hesitate to call Tim's.....they know how to load and tie down a motorcycle for transport, which not every company knows how to do, or how to do it correctly. Tim's Towing and Recovery are experts in motorcycle tow!!!!
Rob was amazing to deal with ended up needing our load moved our trailer to make it safer to travel. Showed up on time and his work and attitude was prefect!!
Customer service 10. Kindness 10. Helpful 10. Quickness 10. I am very pleased after working in the sun securing my load, I didn’t have to wait long. Highly recommend Fred he’s so full of life and loves what he does.
MY NEW NUMBER ONE TOWING COMPANY!!! IF I COULD GIVE THEM 10 STARS I WOULD!!!
I've never been more thankful for them than today! My brand new car's clutch went out only a couple blocks from home. I called a couple different towing companies all to get no answers or sent straight to voicemail. Tim's answered right away, got all the information on where I was and where I needed to get towed too. My towtruck driver Blake was the nicest guy and I appreciate how kind, patient, informative he was! I told him I'd probably end up calling them again in the morning to tow it to my dealership and he ended up helping me switch the location to drop it off within the same day! I'm so, so thankful to them for helping me out in such a short time period! Within 20 minutes of having Blake there helping get my car onto the tow truck, I switched the towing location from my house to the dealership without having to end up doing two different trips!
I 10000000% recommend and WILL recommend this towing company to anyone and everyone who needs a tow! Thank you again Tim's for such great service and patience with my car issues!! Thank you again Blake for being such a wonderful towing agent! You guys are the absolute best! :)
I needed a tow and called a few local companies—Tim’s Towing and Recovery was the first one I contacted. Big mistake! After getting other quotes, I realized they were charging me double what other companies were asking for the same service. Unfortunately, I had already agreed, so I was stuck paying way more than I should have.
This place is a total rip-off. They take advantage of people who need immediate help and overcharge without a second thought. Save your money and call someone else. Not worth it! Do not call them!
Our 2020 Western Star 5700 decided she needed a Valentine's gift and her fuel pump imploded on 2/13 on Interstate 16. We were very happy with the service that Chris and Robert provided. Price was fair for the roadside service too. We would recommend them should you need the assistance. Also, skip being towed to the dealership. Save money (literally half of the cost) and time and have Tim's tow you straight Elite Diesel of Savannah.
Tim’s towing. The one of the best towing companies I have ever dealt with. Lathan driver 12. Very professional and respectful. Got to me and got straight to work getting me on the hook. An got me to where I needed to go. He’s very safe and cautious. Answered any questions I had. And bs all the way to where I had to go. Definitely helped my day get better. If I ever need a tow again. Will definitely give yall a call.
Tim’s towing. The one of the best towing companies I have ever dealt with. Lathan driver 12. Very professional and respectful. Got to me and got straight to work getting me on the hook. An got me to where I needed to go. He’s very safe and cautious. Answered any questions I had. And bs all the way to where I had to go. Definitely helped my day get better. If I ever need a tow again. Will definitely give yall a call.
Just got my car towed with Tim’s: could not have had a better experience!
Ryan was my guy, he showed up on time and secured my car quickly. You could tell that Ryan is the consummate professional because he expertly put my car on the truck while simultaneously explaining the trucks capabilities. I was blown away. That truck rocks and so does Ryan!
I definitely recommend working with Tim’s to anyone who needs a car towed or any other roadside assistance. In my case, they make the towing experience a breeze. From making the appointment, to billing and payment, to the towing itself, everything was super easy and fast. I could not be more impressed. EXCELLENT.
Would give zero stars if it would let me! Check your vehicle closely (do a before and after photo). I'm 99% sure these guys dropped something on my windshield and left a crushed spot and two foot crack. The most disappointing part of this experience was their response. They wanted to see the damage, so I took time out of my day to drive the car over to their office. After promising to resolve the problem, they texted me ten days later at 5:00 on a Friday saying: "After a close assessment with my management team, we have come to the judgement that the chip was present in the pictures at the pickup location. Therefore, we wouldn't be able to accept responsibility for the damage". Their own pictures show this is not true! Horrible business practices! Stay away!
I give Tim’s Towing the TOP rating in customer service!!! I spent four hours in a restaurant parking lot yesterday waiting on Hyundai Roadside Assistance. I finally got smart and just called Tim’s Towing (their web site looked professional). Marcie was sympathetic and professional. When the tow truck arrived I assumed (incorrectly) it was from Tim’s. It was the long lost guy from Hyundai. Marcie had charged my credit card but when I called this morning she had already reversed the charge and said she hoped my day went better than yesterday. I enthusiastically recommend Tim’s Towing! And do NOT recommend Hyundai Roadside Assistance.
The crew at Tim's Towing and Recovery were amazing! They made the process simple, they were professional and punctual, and able to get our truck and loaded trailer both back home for us. Highly recommend them for any roadside or recovery services you may need!
Great experience and excellent driver from Tim’s Towing. It was quick and easy to load my lifted truck onto the flatbed due to it not starting. Highly recommend for a need of towing big trucks‼
Barry picked up my mint condition much loved convertible with a blown tire. He took excellent care of my car under stressful circumstances late on a Thursday. Barry was cheerful, compassionate, and efficient, while being careful with my vehicle (which mattered a lot to me). I was away from home with my car packed full for a work event and I had limited options. The Tim's Towing dispatcher was timely, responsive, and effectively got a driver to me quickly or I would have been stranded on a highway overnight. Barry made what would have been a terrible and expensive experience a pleasant one instead, which is saying something when you have a blow out, need a flat bed, and desperately need help after 6 PM on a weeknight! Thank you Tim's Towing, to all your employees and your driver, Barry.
Broke down on the side of I 95 in the pouring rain. Called 2 places before them. One didn't answer, the other told me noon.. this was at 7am. They were there at 830 as told to me by dispatch.
Broke down on the side of I-95 in my 39-foot-long RV towing a full-size bronco. When Good Sam failed to find a provider in the first two hours, we searched and found Tim's Towing. Originally thought we'd need a dolly tow based on the profuse amount of black smoke coming from our rear axle when we pulled over, but instead they dispatched Chris to assess our situation. He quickly identified an air leak causing our brakes to lock down, hence the black smoke! Once we built up enough air to free the brakes, he guided us to an old weigh station nearby so we could await a mobile mechanic. While I'm sure they would have towed us anywhere we wanted to go, they didn't provide that as the only option. Instead, they got us to a safe place to await a mobile mechanic, assured us they could tow us safely if needed, and refused to charge us to get us off the road. The next day Chris even texted when he realized the RV had been moved from the weigh station to make sure we had made it safely home. Couldn't ask for better service and we certainly felt like we were more than just an invoice. Highly recommend this company!
I want to thank Tim’s Trucking last week when my wife got a flat tire and they came to her rescue, she didn’t have a spare tire and needed a flat bed to take her car back to the house. They arrived to rescue her ahead of the time they said and took great care of her and her car. Ryan who came to assist her was terrific he was professional and curtious and it was very obvious he was proud to work for Tim’s Towing and Recovery. Definitely a 5 star rating and would recommend to anyone who needs a tow!
Tim's Towing and Recovery is a class act! Yesterday my car wouldn't start in the Tybee Island North Beach parking lot. After several attempts to start the engine, I phoned AAA and I was told that I would have a 4 hour waiting window. I wasn't happy about this, but I felt stuck. After 2 hours, AAA auto-phoned me to say that the window had been extended by another hour. By this point I was feeling a bit frantic because I was dehydrated from sitting in the vehicle in the sun, I needed to use the restroom, and also I needed to get home to take my medication. I decided to call another tow company and I am so grateful that I found Tim's Towing. Tisha was super helpful and professional when I called in. She expedited the call and made me feel like I mattered. The driver James Jenkins came out quickly (in under 45 minutes) and he deftly hooked up my car and had us on the road in minutes. James is very personable, and he calmed what had been a really stressful situation for me. I would recommend that you keep Tim's Towing phone number in your wallet!
We have been towed yesterday night by Fred and Ryan. We were stock on I-95 in our RV. They are absolutely fantastic. They really took care of us. They are really professional. Thank you very much Fred and Ryan for your help, support and service. We will remember you forever and if we have a chance we will definitely refer you!
I called today to have a truck towed in Pooler. The service was excellent. From Brittany, who answered the phone, to the driver who called to verify he was on site with my truck. The price was more than competitive. My truck was picked up and dropped off at the repair shop within 1.5 hour of my call. From one business owner to another, excellent job, Tim's Towing. We will spread the word and be sure to call you for future towing needs. Thanks again.
I have been using Tim's Towing and Recovery since 2015. They move equipment for my company several times a year. I have never had an issue with damage. I cannot say enough about Craig Sumner and the drivers at Tim's towing. They always have gone above and beyond. And it's very much appreciated.
I had an unfamiliar vehicle that needed towing, the operator was courteous, she worked with me throughout scheduling the pickup. Then Travis came with his truck and was able to hook my vehicle right up and bring it home. He was very polite and he made the ride less stressful with conversation. I 10/10 recommend their service and would definitely use them again.
Benji Rocks! This guy is amazing! He helped us unload some special cargo for FEAR the WALKiNG DEAD! We couldn’t have done it without him! He’s a very CREATIVE thinker!
Best tow service in all of Savannah and the surrounding area. My go to people when I need a tow. They were able to get me picked up even from a tight downtown Savannah parallel parking location.
Chad, Chris and Paige treated me awesome. Got my truck, trailer and load snagged off if 95, towed into their yard. Helped me load my truck on my trailer. No questions asked. For a heavy wrecker service in Savannah, this is my go to if I need you again. Thanks guys.
Well besides the flat tire and my car on side this experience has been amazing. Jarrett has been great host for letting me ride along in his truck. He came on time and towed my car swiftly and we went. All I'm saying is no problem and would highly recommend to friends and family no lie best experience with a towing company. Thanks to Jarrett getting me to my destination and then some.
Thank you so much for your professionalism and quick service in the recovery of my 2002 Chevy Silverado. You were right on time, and you delivered to my specified location in less than an hour. The Driver placed it right where I asked. "GREAT SERVICE "
Hands down the best towing company in Savannah, Georgia. The drivers at Tim's are friendly, professional, knowledgeable, and always show up within a timely manner. Your vehicle will always be in excellent hands with these awesome guys!
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