Easiest, fastest, most professional tow ever. I am a St Augustine local and just had a flat tire at home. This tow was super fast and easy. Driver was friendly and navigated my crazy street with easy. Definitely recommend!!!
I’ve used Olde Town multiple times for towing and every single time they’ve been fast, reliable, and genuinely helpful. They’ve handled my car issues with zero drama and got everything done quickly. Super responsible, easy to reach, highly recommend.
I Had My Doubts About The Service At First.. But The Time, Dedication And Service They Performed On My Vehicle Was Very Professional From Management To The Time And Dedication It Took To Get My Car Back On The Road. And For That I Thank You Guys And The Next Time My Car Breaks Down I Know Exactly Where To Go.. HOMETOWN TOWING.
Recently got my car towed by this company. My alternator went out on I 95 and I called Olde Town because of the great reviews. They brought my car to the shop I get regular maintenance from. Upon inspection of the vehicle, my shop informed me that my tie rod was damaged and that there’s no way I would have been able to drive my vehicle with this issue. Upon bringing this to Olde Town’s attention, they informed me that there’s no possible way they could be responsible. Very interesting how the only difference between me driving my vehicle prior to the alternator going out and it being at the shop is them towing it. I’m out an extra $700 that could have been completely avoided. Shady shady shady.
They showed up early, very professional and friendly told me where I needed to go. I will definitely use them again, if I have to lol hopefully I will not pop another tire. Highly recommend This towing service
If you ever find yourself needing a tow or roadside assistance in St. Augustine or surrounding areas, I highly recommend Olde Town Towing. They’re reliable, fast, and treat you like family. JD especially deserves a shoutout — he turned what could’ve been a bad day of flooding into a smooth, worry-free experience, which isn’t easy on a day like today with the King tides! Olde Town Towing is truly the best in the business!
Olde Town Towing in St. Augustine is absolutely the best! JD, the wrecker operator, went above and beyond to help me out. He showed up super fast, was incredibly kind, and had so much patience while getting my car loaded and explaining everything. You can really tell he cares about people and takes pride in what he does. If you ever need a tow in St. Augustine, Olde Town Towing is the only company to call — JD is awesome
Olde Town Towing made a stressful situation feel easy! The driver was super friendly, played good music, and the ride to the shop was actually enjoyable. Definitely not what I expected from a tow!
We are visiting St. Augustine and some of the downtown streets were flooded and our vehicle stalled. JD was amazing and very helpful. After he got our car on his bed he took us back to the office so we could request an Uber. He was so friendly and patient with us. As terrible as the experience was, JD was the bright spot.
Terrible Service.. The Only Good Thing Is That They Towed My Car In A Timely Manner. Other Than That The Charged Me For A Key Fob.. "Which I Didn't Need" And They Don't Have Technician's On The Weekend. I Won't Be Back.
JD was awesome man …. He came and helped me on a Sunday morning took me and my baby girl back to our home in PC from St. Augustine beach ! He was so cool and made my morning better as I was having a full blown panic attack when my car died in a turning lane. And they came and got me fast ! So thankful will most definitely use them again
One of my cleaners broke down outside of a vacation rental in Vilano while on the job. We needed a tow quick as we had guest checking in. JD was there quickly and got us off site. He towed the truck from Vilano to Jacksonville without any issues.
Olde Town Towing helped me get my van from the I-95 this morning. On time picked up and towed the van to Jacksonville. In my opinion It’s a reasonable price for the service. I appreciate JB for the help. Friendly and helped me out a lot!
great experience called them said be an hour n a half pulled up 30 minutes laters had good conversations with the driver as well 10|10 if u need a tow call olde town towing!!!!!!!
JD took great care of me! Was at work so I couldn’t come out to give him the deals of my vehicle but he handled everything like a professional. Never had to deal with a towing company but I know who to call when I need one in the future!
JD saves the day! When you drive antique cars, you expect to break down now and then. But I didn't expect a huge flatbed driven with that amount of skill. My car was sugically extracted from a crowded parking lot with the speed and precision of an osprey. JD delivered my car back home and delicately set her down like a sleeping newborn. 10/10, I would definitely break down again.
Phenomenal service. So patient. He was given the wrong directions first and then had to wait for me to bring my keys. He looked at my vehicle and he gave a diagnosis which was correct ( I believe so anyway ), and parked it at my place of residence per request. I will recommend to my family and friends. Name of tower- Jason.
Jason really came through for us today. We were on the way to my uncles Funeral in SC (already a tough day), and a massive rock disabled our car along with at least 1 or 2 others. We were some 80 miles away from home and there were only a couple tow companies around. 1 wasn't answering, 1 was trying to charge us double the price because we were in such need, but MY MAN JASON!!!! This guy is a true life savor.
He was already on a call, but noticed it was in our direction towards Orlando so he picked us up within 30 minutes and took us home!! At a fraction of what the other company was trying to rip us for. He will go back to get the car this evening, but most importantly my wife and I are off of the side of I-95 and safe at home! I wish I could do something for Jason and Olde Town Towing in return, and I hope that all of our reviews we can find places to leave will be a good start! Thank you so much Jason and Olde Town Towing!!! We just can't express how grateful we are!
Rico was excellent help in relocating our Rolls Royce to the museum. He was prompt and took great care in handling our motorcar as if it were his own. Thank you!
I was given the run around by 3 other towing companies. Jason and his wife were saviors, they came through and got straight to it. Very knowledgeable and professional! I will be suggesting Olde Town Towing to my friends.
I had a great experience! I locked myself out of my car, they responded quickly and went right to work. The driver was friendly and got me into my car in no time!
Jason and his wife were angels on the beach when we got stuck in the sand- they were trying to have time with their family, saw me and a friend in distress and stopped what they were doing to come and help us It wasn’t an easy job, but they stayed with us and eventually drove my car off the beach for me - and no, it wasn’t a 4x4 as I was stubborn and thought my car could handle the soft sand- bad decision on my part but Jason was patient and got the job done!!! So grateful for Olde Town towing!!!! If you need a job done right and with patience and professionalism, go to Olde Town towing!!!
We broke down in St. Augustine after driving for over 12 hours to get there. Olde Town Towing got to us super quick and towed us to our condo. They were awesome and let us unload then towed directly to their shop to get our van looked at. Great customer service and super speedy!!!!
So many good things about my experience with this company and driver. I lost my one car key on Vilano Beach and needed to have my car towed to the dealership to make a new key. I called several towing companies and also had a open call with AAA but ended up going with Olde Town because they could get to me more quickly and their price seemed very fair. The dispatcher was also friendly and helpful, and I saw that they had good Google reviews.
The driver was returning from Jacksonville so I did have to wait a bit over the hour I was originally expecting, however I have no complaints there. I was just relieved to have found an available tow company.
Once he arrived, the driver navigated the tight parking lot surprisingly well. He got my car open and was able to get it into neutral. Unfortunately my car (2022 Toyota Rav 4 LE) engages the parking break automatically in park so he was forced to drag my car out of the parking space and up onto his towing bed. He performed this with 0 damage to my car and in an extremely tight parking lot to boot.
I had a family member transporting me to the dealership and on the way the dispatcher called to ask if the driver could make a quick stop to unlock a family's car nearby. I appreciated them asking me first and was just glad to see that they care about trying to solve people's dilemmas even if it means complicating their own job with an extra stop. They could have easily told the family "no sorry you have to wait" but instead they figured out how to make it work. That's a nice human touch to their customer service that many other companies lack these days.
Needless to say my car arrived at the dealership and I was on my way to getting new keys. My interactions with both the driver and dispatcher were very good throughout. The driver was very knowledgable and focused on the task. I hope to not need towing services again anytime soon but if I do, Olde Town will be my first choice.
I cannot say enough good things about Jason and Olde Town towing. We were really in a bind, and he arrived a full 45 minutes earlier than the rental company had told us. He was efficient, professional, and made sure we got to our destination safely.
I never do this but I had to because the service I had from St Augustine Towing and Transportation was great. The dispatcher was so nice. She was so informative and calming. I was stuck on I95 was no battery charger and a dead battery. I was hysterical. My roadside agent told me 30 mins and I was waiting for over 2 hours on a very busy highway. The driver, the amazing driver, got to me in less time than I was told and he showed me everything he was doing. He was so nice and calmed me, which isn't his job but it was so nice. I would recommend them any day. The service was so cheap too. He explained that they have special discounts for local shop and I really like that. If you need a tow service, St Augustine Towing and Transportation is the place to call!
wow just wow. These guys are great. Got my car towed from my home to the shop I needed it taken to in a very timely manner. The driver was absolutely great and very experienced. He had the car up on the bed fast and on his way. He even called to let me know it was there. I will be using them more often and will definitely give my friends a card. Just great work by these folks. The dispatcher, Ada, was so helpful. She was very informative and understanding. It was raining but they were there to help. Thanks St Augustine Towing and Transportation for your help!
Feb 13, 2024
Nearest Junkyards to Olde Town Towing and Auto Repair
59 West Ave, St. Augustine, FL
Website
