What clients say about R & J Towing of Putnam County Inc. in Satsuma (FL)
Last Saturday evening, some rogue road debris decided my radiator had been living too comfortably and took it out with extreme prejudice. I called R & J Towing and they were incredibly professional, which is more than I can say for whatever launched itself at my car. They arrived within 20 minutes, which is faster than most pizza deliveries and infinitely more useful when you're stranded on the side of the road. They got my car towed home without a single issue. I'd absolutely use them again, though I'd prefer the universe stop giving me reasons to need a tow truck. Five stars for these guys, zero stars for the road.
I have seen drivers in the company trucks, driving aggressively and cutting multiple people off without blinkers. I would not trust them with my property.
Guy tried to charge me 300 bucks because of Father's day! Smh Johnson's towing is doing it for 160! So much for trying to do business with the little man!
I would really like to say I appreciate you guys. Moving truck was stuck in sand. Speedy and helpful towers, being in the moving industry it's nice to see communication like this!
R&J were great. Got my van stuck on a dirt road, it’s a really big van so not a lot of tow truck company’s have the right truck to pull it out. But R&J came out in about 30 minutes (maybe less) and pulled it out during a storm. Had a great attitude even considering the van and the rain, and had the right equipment to get my van pulled out and on my way.
We were just in a wreck today outside of Palatka and Sid and Dale came to our rescue. They were professional, friendly, compassionate, and really helped us in a very scary time. They even drove us to a gas station down the road so we could get out of the sun. I am forever grateful for their help in our time of need and highly recommend them!
He towed two my family’s cars with in one hour , was over charged $ 95.00 . When asked to correct the payment. They got upset and called the police . Finally after spending half day with them , it got figured out . They were very unprofessional.
The most Horrible experience I've ever had. Completely unprofessional. They drove by honking and left rude vulgar voicemails on my phone! Definitely do NOT recommend especially if you are a young female!!!!
Great service! We are GoodSam members and full time RVers. We had a breakdown at the Putnam Co Health Club and thought it was just a hotshot. Turns out we were down and out and needed a tow. Sid and David were sent out, got to us quickly, and patiently waited while we worked out the logistics with my service provider. Totally polite and professional, couldn't have asked for a better service and a nicer couple of guys to help me out. David is actually the one who figured out exactly what was wrong with the truck! Thanks guys!
R and J bailed me out. I bought a very, very used Tahoe in Palm Coast with a known bad transmission. No reverse, 2nd or 4th gears. I was able to limp the old beast about halfway home. It gave out and refused to go any further in the San Mateo area. I was very lucky and R and J Towing was on site in about half an hourish. They were polite, courteous and professional. This was the first time I needed a tow since moving to the Putnam County in 2016. I will be calling them again when needed. Oh, the tow fees were lower than I expected, too.
For over 20 years, R&J has been a God send to us. Quick story.
When I was t-boned several years ago in Palatka, another towing company was dispatched along with the Palatka Police Dept. Having
given all my information to the Officer in the pouring rain, when it came time to load my vehicle, I was asked to wait on the curb. As I watched my
SUV being towed away and the Officer drive away, I couldn't help but wonder if they forgot I was l left behind. (Did I mention in the pouring rain?) I am so grateful the staff of Golden Corral came to my rescue with dry towels, called my husband to come get me and gave me a safe place to get out of the rain. True Story.
From then on, AAA was advised to call R&J no matter where or when we needed them. * * * * * Isn't enough for their excellent service!
I had my crown Victoria stuck on the side of Us 17 at 930p I called R & J towing the owner of the company showed up and he was totally professional and got me on the road on a short time with reasonable charge..
The worst towing company in history. They damaged my car when they towed it and have been giving me the run-around about get the car fixed and repair bill paid. Everyday I call they say it will be the next day and when the next day comes they say the next day. I would not recommend this company to anyone. If you let them tow your vehicle be prepared to be given the run-around if the damage your car.
