Fast, reliable and trustworthy. I’ll just say this bluntly, if you need any assistance with towing, wrench out or anything that they cover, just call them! I promise you that it saves times and money. You guys are the best and I would stuck my car all over again just to experience the customer service you guys provided!!!!
The service provided was both affordable and efficient, arriving promptly at my vehicle’s location. They ensured that my vehicle was picked up correctly and kept me informed throughout the process. I will definitely use their service again if I encounter any local issues in the future, rather than relying on outside sources that tend to overcharge and scam customers. Thank you very much!
PRICE: I do not think you will find any other tow truck companies around Winter Haven that will beat his price (not around the holidays season where everyone trying to jack up their prices).
I was in a rough spot with my car, but he gave me the best tow experience. He got to me so fast, his prices were super reasonable, and his patience, kindness, and professionalism completely changed the tone of my day. I’m genuinely so grateful for how he handled everything :)
Great service, road side care. I had my car ready to change the tire that deflated. They came helped me get the lugnuts off that were stuck aaaand helped me plug the tire and place the spare on. Other towing companies wanted more than 2.5x Bertito's quote. It will not be a question or any hesitation for me to contact them again in my time of need. Thank you
Juan contacted me as a mechanic gave him my number, he’s very professional, proficient and has good communication when it comes to his ETA. He met me at my car and had it hooked up and ready to go in no time. His expertise alone took a lot of stress away from me after not having any luck with other tow drivers that I had contacted prior to him reaching out to me. Thanks Juan
Affordable, quick to come to my location, they even made sure I safety got onto the road. I will definitely use service again if I ever have a local issue vs. using my road side assistance. Thank you guys!
My serpentine belt decided to bite the dust. I made it to the halfway point home, but decided I better wait and try another alternative. I thought about calling a tow truck but I knew that would be expensive. But this angel saw me sitting with my hood open and my car stuck at the entrance of the Wawa in lake Wales. Without my calling for him, he stopped to see if I needed a jump for my battery. I needed to be towed home, so instead, he towed my car for a very reasonable cost. This is now my go-to to tow company. Service with a smile, friendly, personable. Excellent customer service!!
My car shut down and left me stranded on hwy 27 in front of HOF! I quickly called Bertito’s towing company was readily given a quote with an estimated time frame and both were as quoted! Bertito’s towing company is very efficient, professional and courteous! Despite the nature of my hardship, I truly appreciated the professionalism and courtesy with a timely response. I would definitely recommend them and use them again if needed as I found out they also do lock outs! Thank you again!
When I tell you that the service was great I mean great right on point. Will always call y’all.and they are better than AAA .cause AAA had me waiting for 7 hours bad service AAA
I called Bertito at 5am and was super courteous, prompt and friendly. He was picking up and dropping the vehicle by 6am. Very helpful and definitely will be acquiring his services again if needed.
Excellent service got me out a rough situation my truck was stuck deep in sand and he came and hot me out no problems i 1000% recommend this company anytime
I called at 8 on a Saturday night, trying to get my car towed home quickly. He showed up fast with no complaints and helped me get it home. My whole wheel hub was broken and without a tire so it was not easy for him, but he managed to do the job with zero damage! he did an amazing job and was very personable. The overall experience was great and he was so helpful. Also for a great price! Definitely would call him again!
Edited 2 years later: I did call him again! As always he is professional, reliable, and very helpful!!
Juan did his thing. The arrival and departure was 100% on the money and the price tag for the distance in towing was the lowest in my area. Highly recommended!
Excellent service and very professional, the gay even try to start the vehicle and see if he could figure the problem for me. Very helpful and respectful. Recommend!
Thanks for the service, they came through late night just to give me a jump for only $52.00 dollars compare to other tow trucks company I called. And he was friendly and informative. This is 2010 Honda CRV you gave me a jump in the parking lot of Beallas on Cypress Garden. Thanks you guys!
Juan was amazing! I had a flat tire and after waiting for 5 years, AAA tech came and couldn't even replace the spare tire. It was past 10 pm and I was 70 miles from home. Juan came to my rescue, got my tire replaced and also towed my car back home. I had no water with me, right after he was done getting my car on the truck, he quickly made his way to a convenience store so I could grab some water. He was very professional and got me and my car back home safe and sound! Highly recommend Bertito Towing!
Definitely recommend. Rented a tesla and the battery died, Bertito towing made it to me in 45 mins, he and I were clueless on how to do anything with that car and he never left me to figure it out he stayed until the car was back on the road and I was on my way home. Amazing company and humans!
No body wanted to help me get my van to the shop because she is lowered. Bertito not only was there with in the hour but got her on the bed with no issues or damage. He also towed my truck on the same trip and was very affordable. I highly recommend Bertito towing if you need a lift!
I had the pleasure of using this towing company. The service was prompt, professional, and efficient. Juan arrived quickly and was able to safely change my tire. The pricing was fair and transparent, with no hidden fees. Overall, I was extremely satisfied with the service provided and would highly recommend this towing company to anyone in need of assistance. Thank you for the excellent service!
Can’t beat their service, when no other towing company would answer or their price was to high, Bertito Towing came in with no problem . Hands down one of the best with their price and professionalism. The guy had my truck picked up and dropped off in 30 minutes, he was very patient and new what he was doing. I would definitely call back
Juan was simply a life saver. I called late at night after driving the truck and backing into a gutter in the front of my house. I was getting frantic after calling several people and roadside and getting insane quotes. I called Bertito Towing and he answered the phone wide awake. He asked important questions and made suggestions. I also received a very fair quote for a 26 ft partially loaded truck. After further efforts , I called him back an hour later. He showed up very quickly and SHOWED OUT! He was very pleasant and greeted us with handshakes. Then he and his coworker got the job done in literally less than 20 mins ! There was also no damage done to the truck, which was a blessing. He then swung this monster truck around and gracefully backed it into my drive way beautifully! I was so happy I gave this stranger a hug!!! Listen... If you're ever in a slippery situation or even a tight hole( no pun intended) this is your guy! Whatever you need towed, or winched out..give them a call!
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