A few weeks ago I purchased a part that my mechanic determined was defective. But even purchasing the part was a big hassle. I phoned them prior to determine that the part was available. When I got there it hadn't been pulled and I had to wait over 3 hours to get it. I phoned them to inquire about a refund and they said they would. When I got to there, they noticed that a cable had been removed. But it still was returned. Based on that they determined they couldn't give me a refund. Even though the part was defective. This does not display good moral character, customer service, professionalism, or integrity, I'll never go there again.

Joe Zucchini

03/12/2024 15:21:27

Very easy going, helpful and professional. We formed a rapport and Josh took care of my issues very fast. Super-fast ship, product was secure and as advertised. Strongly recommend!

William Kelvin

02/11/2024 18:18:11

Waste of time!!! I drove an hour to get there and the part is not right one. In they want to charge me cord charge when. I ask over the phone he said nothing about that fee.

CleanCars&Truck For Sale

05/02/2024 16:38:02

I need a rim for my car that could not find anywhere. They had it...thank God. It was an easy transition.

James Truax

06/17/2024 16:04:08

Easy transaction, quick. Wont take card over the phone or pull the part early thought.

Wandering Knapps aboard MV Illuminate

04/26/2021 14:54:25

This is the second car I junk there in 2 years

Christopher Rodriguez

05/02/2024 15:15:07

The nicest most helpful staff! Awesome service! Great prices! Thanks guys.

Rachael Matthews (Rachael Hoops)

01/18/2023 17:47:18

This place is incredible.! Joel who took care of me from the beginning till the end was so helpful. They went out of their way to meet me there on their day off to deliver me the part for my range rover. It's was such a pleasure to deal with them and Paul who was the one to meet me at their location. I highly recommend them.!

Ronen Levy

01/31/2023 15:58:54

Great place to buy car parts great price

Cimona Guevara

05/19/2023 20:37:51

I love this place!!! The owners and employees here are super kind and knowledgeable! They helped me many time though I’m just a girl buying used car parts and I’m clueless most of the time and I’m asking dozens of questions and yet they are patient and helpful every time. I appreciate this business greatly. Highly recommend.

Kinga S

04/25/2023 19:19:28

Metal isn’t the only thing twisted about this place. These are the most crooked people I have ever dealt with - told me I had 90 days (as long as I brought the receipt) - I brought back the items back after because they didn’t work and they said I only have 10 days but they would take them with a 25% restocking fee and pointed to the receipt they gave me AFTER they sold me the item and took my money. AVOID THIS PLACE AT ALL COSTS

J S

03/17/2023 18:48:05

They should be charged for wire fraud I came in on Friday to purchase a compressor once I got there the compressor they gave me appears to be rusty and old I question the integrity and functionality of the compressor I was assured the compressor is fully functional and is good to go And I have 90 days to return it No mention of a 25% restocking fee. I returned the item two days later Monday morning uninstalled untouched exactly as it was in my trunk I decided to buy a new one I was told I will have to pay 25% discretionary fee for them to restock the item I didn't question them and said if it's discretionary why am I being charged as mandatory especially being that I haven't used the part the has not been installed is exactly the same state with all the plugs as it was Friday evening when I got it. They told me I should have read defined print I said you specifically told me in assured me the part was fully functional and I have 90 days to return it why did you not mention the 25% stocking fee They said it is my job to read the fine print on the back of the receipt I said why was the receipt handed to me after the purchase why was it not given to me before the purchase so I could accept the terms prior to purchase at this point I spoke to the manager the manager said that they have to charge this 25% fee because of credit card processing and fees they charge them to return money which is false nevertheless I stated why is this information not plastered on the walls the same as all the information they have No checks cash only and all the other signs they have on the wall that there is a 25% mandatory restocking fee They said they don't make the rules they just follow them very shady business practice nickel and diamond honest good working folks on technicalities. Do not purchase from this place cuz even if they sell your defective item they will charge you to restock the defective item I paid $18 to look at an item for 2 days and bring it back to them

Fredo B

03/28/2022 13:09:16

HORRIBLE CUSTOMER SERVICE THE GUY ON THE PHONE SUPER RUDE DID NOT EVEN WANT TO CHECK THE PARTS PRICING…. OWNER PAY ATTENTION TO YOUR WORKERS !!!!! I WOULD FIRE EVERY SINGLE WORKER WHO TREAT MY CUSTOMERS LIKE YOUR DUDE

Alex Jones

08/10/2023 16:12:43

If I could, I would leave 0 stars . I was waiting 20 min because the guys behind the cantor decided to pick up every single phone call .Then he told me I cannot pick up my part which should be ready because his guys left already -it was 4 pm ,they are open until 5 pm .He didn't even apologize when I told him I was driving 40 min to get my part. What a horrible service - stay away from this place .

Gregory Chojnacki

01/08/2022 01:49:48

Customer service is very professional. These gentleman helped me out very much I would definitely recommend anyone to come here.

Diavion Bruno

05/26/2023 21:20:41

I had to go and get an ABS control module for my car. The guy that was there is certainly "Eye Candy". Cleanest parts place that I have been to. He was very friendly and gave me my change in my hand and not put it on the counter and then I pick it up. Great experience!! I definitely will be getting more parts from them in the future.

Mekyel'la Beauty Bar

11/18/2020 03:23:40

Horrible service and so unprofessional. DO NOT recommend to anyone!! Poor customer service and terrible employees!! And on top of everything else, they gave me the wrong materials!!

Paula Calvillo

05/26/2023 19:34:16

They had what I needed. The owner seems willing to negotiate pricing. Good experience.

Thomas Bowker

08/02/2023 21:28:03

If you a KKK member you probably could get better service

Blake Trump

02/19/2024 20:20:41

Stood in line for 20inutes with one person in front of me, while they just talked and laughed about things that had nothing to do with business. Noone came to help me or ask why i was there they had 4 guys behind the counter. Finally after all that, I get up and they say oh we can't help u.. u can clearly see I hadvsomething to sell I was carrying a big bag, and ur so rude that not ome person could say anything just wastes my time. Only one person was busy but everyone just laughing. RUDE RUDE ppl and I just got into an accident amd u lost money bevause guess what my next question would have been, needing new parts to replace the ones I have, and could have given you some vice versa. You should treat every person how you want to be treated.

Ali Sha

12/20/2021 18:59:01

Great experience and will be sure to use them again. They literally just got the vehicle in that we needed the part from and they were more than reasonable on the price!

Chris Kelly

01/05/2021 16:14:10

Came here after a recommendation by A&A to get a replacement wheel for my 2015 Nissan. They quickly pulled the wheel and I was on my way. Good experience all around.

Phil

08/30/2021 16:25:10

Good parts. Lazy staff. Bring someone with you to help load or unload parts. Spilled gear oil all over the carpet in my minivan using a forklift when returning old rear end for core charge. Good thing they don't service vehicles

chance james

06/27/2017 17:13:21

I got a reply from Shawn on my request for power steering parts for a old van. He had just what I needed, right year, right engine, right bracket. I'm very happy. Very easy to deal with.

Stan Mann

07/06/2012 14:16:02

I had used this shop a few years ago. They replaced my alternator which they did a good job and reasonable priced. A year later that my car was leaking oil in front coming from the timing belt cover - it was a front cam seals. So I had them fix that the quote was higher but I didn't bother as long as it gets fixed. I didn't realized a year later my car's Crank shaft pulley was slipping (it was that squealing sound the day after they fixed the front seal - it sounded like a cricket in my engine) I thought it was just the drive belt. I have move out of town and when I took it to the local shop the mechanic told me. Whoever fixed the car (accessing the timing belts) they probably ruined the Woodard key on the crank shaft and chipped the shaft when they replaced your front seals. So if you feel something off or weird sound under your hood after they fixed it - investigate it immediately and pay close attention to your car. Your the only person knows something is wrong with your car when you drive it and feel it.

ano nymous

11/12/2014 20:04:42

Great customer service! Didn’t have what I needed but didn’t hesitate for a minute to locate it! To me customer service says it all.

Chrystal Harrell

11/18/2021 20:40:13

Excellent service and at a price cheaper than we were quoted

William Hobbs

08/26/2023 04:52:42

hi all i just what to tell everyone how these guys like to play games with there pricing i called them for a 2009 ford mustang intake and i got a price for $200 plus shipping and then win i go to pay them and give them my info they jumped the price to $500 plus shipping and will not sell it to me for what they told me $200 so buyers be where if u r going to buy from them they will try to steel from u so stay away from them unless u like getting taken or stolen from DO NOT BUY FROM THEM

Shop Auto Care

03/30/2022 16:32:21

Friendly service and ACCURATE part descriptions, plus they back up what they sell. Always willing to go the extra mile for my stupid requests.

Brian Dreggors

08/11/2021 20:40:52

Great, friendly, honest, knowledgeable staff... Great prices and parts as described. Surely will do business with them again.

Ivanson Thervil

03/21/2019 01:20:44

Address:	5112 Old US Hwy 41, Palmetto, FL, United States
Phone:	+1 941-722-6279
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 82 Reviews
ZIP Code:	34221
Open Hours:	8:30am - 5pm
Popular times:	Saturdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:30am - 5pm
Monday		8:30am - 5pm
Sunday		Closed
Tuesday		8:30am - 5pm
Saturday		Closed
Thursday		8:30am - 5pm
Wednesday		8:30am - 5pm

TWISTED METAL RECYLING AND AUTO PARTS JunkYard in St. Petersburg (FL)

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