Very helpful and knowledgeable I order a part and they got it right the first time it was ready for pick up when they said it would be.
Thank you guys.
They are great so professional Paul is awesome got the part I needed same day
Exactly what I needed and great price
I will be going back to buy more from them.
Thanks Randy
I highly recommend you guys to check with “Kenny” he is very nice and very knowledgeable about the business he works at and he also helped me with getting my ECU Ordered For my Hyundai Elantra Gls 2013 he also helped me reach out to a mechanic for my diagnosis for my computer he was very helpful to me and getting my order pushed out the next two business days he let me know the precise time and day about the order highly recommend !!!
I had a issue with payment on a ebay item. It was my fault i called these guys they were more then happy to help. I got the part i highly recommend these guy they where great to work with.
KENNY IS RUDE THEY SELL ALL BAD PARTS WITHOUT CHECKING . I would not buy again . They are very unprofessional NEVER ORDER FROM THEM THEY ARE GOING BROKE funny I asked for a manager and got hung up on ! Sent a driver to be rude but can respond quickly to reviews interesting ACTUALLY I CUT TIES THE DRIVER RUDE NEVER TOLD IS THE TIME HE WOULD COME KENNY RUDER HANGING UP ON RECEPTIONIST AND OWNER SO YES YOU DID DESERVE THIS REVIEW CONSIDERING THE OWNER OF ROCCOS ALLOWS THIS
The wait was long, and it took a long time to change four tires. After they started working on my vehicle they told me their credit card machine is down so I had to walk a couple blocks to an ATM inside of a hole in the wall bar where people watched me as if I was robbing the place considering I had to make multiple withdrawals from the ATM because you can only pull out $200 at a time, and it costs $4 per transaction. When I left the bar with the cash I turned around and noticed 4 people step outside the bar watching me to see if I got in a vehicle or what I was doing. When I got back to this auto shop I noticed there was an atm, but the ATM was empty so it made me believe that their credit card machine supposedly being down is probably a shady way to get cash only.
Overall it got the job done but it was far from convenient or user-friendly.
I needed a hard to find part for my F150 truck recently.
I called Rocco's and they said they could have it in 2 days. No problem, it wasn't an emergency.
2 hours later they called me back and said they had the part ready, in Belle Glade where I work.
Very convenient.
The staff at the Belle Glade location are super friendly, fast and got me the part I needed while saving over $200.00 for the repair.
These guys are the best!!
Will definitely use them again.
Absolutely stellar for experience and customer service! Friendly and helpful! Outstanding! Will recommend Rocco's for anyone needing auto parts services!
It's always a pleasure when dealing with the guys at Rocco's they have the best prices and very professional and knowledgeable their my number one go to for parts
Outstanding service!!! Gave me other choices, but in long run well worth the price. Thank you again. They even gave me a contact to put used part on!!!!!
Roccos is the best source in the area for used parts. If they don't have it in stock, they will find it for you. They have never let my shop down. Great job Roccos
After shopping around local and online, Rocco's was the best deals I could find. Purchased a new hood and fender due to no used ones, was very happy with the price and quality of the parts, fit without any problems. Will definitely be back
Answered the phone promptly. Helped me get what I needed and shipped it super fast! The item was exactly as described.
Thank you will definitely be ordering from your company again!
They got me a part within one day and beat the price of everyone else by far. Extremely easy to talk to and great customer service! Highly recommended.
I am building a truck/car playhouse for my 2 Grandson’s . I called 2 Pull & Pay Junk yards to find some old steering wheels, gauges and switches to complete the build And I wasn’t given the time of day. One of them put me on “forever” hold . I called Rocco’s and talked to Mike. Wow , what a difference. He Said to come in and he would help. Well Help he did. Mike came up with 2 Steering Wheels, a complete guage cluster, an A/C Control panel, and 3 other parts to use. I held my breath and asked how much? He said hope the kids enjoy. I tried to pay but he wouldn’t let me. U don’t find places like this everyday. Well I know where I am going for all my car needs in the future. And I know two kids in a few years who will be building their first car with parts from Rocco’s. Thanks Mike , the kids are going to love it.
I have been to Rocco's twice they were always nice and courteous very professional they had my parts in stock exactly what I needed that I couldn't find anywhere else I would recommend this place to anybody
Great customer service. I ordered a part, they called me three days later and my part was ready to be installed. Thank you for your outstanding customer service and professionalism.
These guys know their stuff. Kenny is not only knowledgeable but he provided us with phenomenal customer service. We will always use Rocco's for our parts needs.
Most places would not have the parts I need. Rocco's would and if they do not have it will do research to make sure they get it for you. Prices are lower than most with warranty and great customer service. Paul was really helpful today. Thank you for being reliable.
Horrible service. Rocco the owner hung up the phone on us after sending us 2 hours away for nothing. We questioned why he would act like he was a different person even slightly disgusting his voice eachtime we called back. Rocco the owner reassured us 4 different times they had what we needed and it was availble for pick up eachtime. Poor quality service. Avoid this unprofessional jerk.
Ordered mirror for a 2014 Ram 2500. I received it and courtesy LED down light didn't work, and turn signal didn't work. Had to change them both. Also the stop inside the mirror was broken and allows the mirror to completely fold in and hit my window. Was suppose to be a good working mirror. Will never do business win again.
One of the best used parts dealers I have dealt with and after 40 years of fixing my own vehicles, I have dealt with many.
Honest and up-front about everything, they went out of their way to make sure I got what I needed even though I had limited info on my part.
I would recommend these guys to anyone.
Thanks to Dennis , Pete, and the rest of the staff for saving the day.
This was the best auto part store I have been to in Florida. I received a awesome price for my part and the customer service was great as well. It was so great I remember the rep who helped me which was Paul. He was amazing as well as referring me to a body shop the will install my part for a wonderful price. Anyone needs parts go to this company first.
Very misleading, horrible customer service and did not honer restocking fee of 25% , in which is clearly stated on receipt. I even offered to pay a higher percentage, but Paul and Rocco were not being reasonable. I was also told the part that i purchased was brand new, well come to find out it was used, not only that but it was a non working part. So now I am stuck with a difected part that i have no use of and $135.00 which i wont get back. Then they came up with this story how they purchased the part from a vendor and blah blah blah. So i asked "well can you give me the name of the vendor"? Well we work with over ex amount of vendors and thats bad for business... Its been nothing but excuse after excuse with them. Please just stay clear away, go to dealship or auto part store where you are guranteed a refund, because these guys are sharks, liers and thieves!
Got a (perfectly good) used alternator for my 2003 Saturn Vue 2.2L at an incredible price. It came with a 90 day warranty, which is typically more (by two months) than what I was used to. Paul is extremely helpful and accommodating. I highly recommend Rocco's for their customer service and accuracy of parts delivery. Five stars all day. Until next time, Rocco's!!
Nov 16, 2015
Nearest Junkyards to Rocco's New & Used Auto Parts
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