Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
Open 24 hours
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Same Day Service Available
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About Kauff's
Since 1969, Kauff’s has been the solution to all your towing, recovery, and specialized transportation needs. With the state’s largest commercial towing fleet, you’ll receive prompt, dedicated, and quality services, today and for years to come.
Kauff’s headquarters is located at 4701 East Avenue in West Palm Beach and has locations in Miami, Stuart, and Port Saint Lucie. Each offers 24 hours dispatch, 7 days a week. If your vehicle has been impounded, please bring your vehicle registration or title and valid driver’s license or government-issued I.D. Closed-toe shoes are required. Please call for location times, pricing, and payment options.
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
What clients say about Kauff's Transportation Systems in West Palm Beach (FL)
If you’re looking for a place that acts like the worst stereotype of wreckers, this is the place. We have a corporate account with them but I’ll be using anyone else moving forward. Starts off great when you call. The girls are really friendly. But if your service requires a more hands on approach from people that do the work, you’re out of luck. I needed a daycab lifted off a stepdeck.. was going to store it until I could get someone to look at it,. No problem the girls said. So I set everything up had delivered and stored. I actually showed up at the east ave location. It’s the kind of place where no one looks you in the eye when they talk. They are rude when barking orders. Even the rotator driver apologized. After ultimately being unhappy with the service (I was told AFTER they had the truck that no one could look at it). It’s like I self impounded and now I wax the bad guy. I called to talk to a manager and the girls said none would be available until the next day. I’d have to call back. I called back.. got a price to tow the daycab to a mechanic 3 miles away and was given a high price. I said whoa.. we have an account here.. is that our pricing. She said “ that’s the price the manager gave me”. Within seconds I say “excellent, may I speak to your manager”. She puts me on hold for 6 minutes and say I’m sorry they are in a meeting. Really? You just said it was the price a manager gave you but now they are in a meeting? Most unprofessional, unhelpful organization I’ve used. I’d recommend Alpine towing or Kelle Sheehans.
Above and beyond my expectations.
Just excellent service, rapid response and a reasonable price for my towing.
Your representative was personable and carrying.
Outstanding service. Driver was quick to respond and expertly removed my truck from a busy supermarket parking stall. Outstanding communication skills through the whole process. Friendly and polite.
Rude customer service from the young lady in the front. It’s not what you say but how you say it. People are coming in from accidents or whatever life issues we don’t need to be barked at by a drill Sargent. Empathy goes a long way unless we’re all just dollar signs.
on what I can only imagine was a busy Saturday, they got to me within a little over an hour, and the driver, Alejandro, was so personable and likable that the 40 minute drive home was a real pleasure under very difficult circumstances. Five stars!
Josh from kauffs towing company did amazing job. He called me to let me know what time he will arrive to pick up my tractor and deliver it to the repair shop in West Palm Beach Florida.. he did an amazing job over and beyond made sure my tractor was safe he was very professional and attentive to all my needs. I highly recommend kauffs towing company for all your towing needs they treat you like family. Also the office staff was very knowledgeable and caring about my needs to get my tractor safe and sound at the repair shop.
Came here after an accident bc my car was brought here. Less than 24 hours in the lot but it was $271. No big deal. Kiara at the front desk was extremely kind and nice. Hopefully don’t have to use this service again but if i did I wouldn’t be upset. Office was nice and process was pretty quick!
Friendly and professional. Also ready to share experiences of loading. Great people. Equipment well represented. Also all had the safety gear on all the time. Very professional
Doesn’t get any better then Kauffs in west palm beach. I’ve dealt with my fair share of tow truck drivers, But Darren by far was the funniest, Courteous and most professional driver I have encountered.
Incredible. Thank you guys so much.
Kiara is a superstar!!!! She was AWESOME to deal with. Very knowledgeable, compassionate and accommodating. Definitely understand the customer and their situations/frustration's.
First time at Kauff’s and Kiara made my visit very smooth and manageable. She was very accommodating, knowledgeable, and willing to help. Ask for Kiara at your next visit, she is amazing and super nice. First time ever visiting a Tow business and the representative was a pleasure to deal with and had no nasty attitude! Thank you again Kiara for all your help and understanding my situation/frustrations. Shoutout to Kiara, you are a top tier Kauff’s employee!!!
Coughs Towing was wonderful to work with. Michael came out and was so kind and easygoing. He got the shipping container up and onto the truck without any trouble, brought it to the new spot, and dropped it off just right—like a charm. Everything went smooth, and I really appreciated how thoughtful and professional he was. Thank you!
Driver was awesome. Im giving them 2 starts because of their billing department. I’m not sure how it was $170 for an 8 mile towing. They didn’t provide me with a full Invoice that included the $100 my insurance paid and the $70 I paid extra, so I’m not sure how they got to $170
My car broke down on the highway. They contacted me right away and got my exact location. Car was picked up in a timely manner without me being physically there. Excellent communication from pick up to delivery. They send you a text link for payment which is very convenient. Will definitely recommend.
Words cannot describe the service we received from Kauff’s of Palm Beach. Our driver Fernando was exceptional. He kept me abreast of his movements, as it was a long haul transport. The office staff, Hope, was very patient with me while making my final payment. I highly recommend Kauff’s!
Rough start, but amazing customer service made the difference!
We had a really frustrating experience with our recent tow it started with a call from FHP and unfortunately, the first driver assigned didn’t want to take us to our requested destination and was honestly acting out. It caused a major delay, and we had to wait for a second driver to be dispatched.
That said, I have to give a HUGE shoutout to the dispatcher, Ashley, who handled the entire mess with grace and professionalism. She kept us updated the entire time with realistic ETAs, was super respectful on the phone, and kept apologizing even though none of the chaos was her fault. You could tell she genuinely cared and wanted to make it right. Her communication really helped calm us down during a stressful situation, and in the end, she even helped us secure a small discount for the inconvenience.
Wish it hadn’t started the way it did, but thanks to Ashley, we left feeling heard and taken care of. If every dispatcher was like her, I’d trust the process way more.
My trucks front right tire locked up in me. I call Kauff’s towing. The took my info and told me they would have a truck there in an hour. The driver call me and asked me a few questions and said he would be there in 15 minutes. He showed up on time rolled my truck up one of the back of the flatbed. And took me to where I work. I moved my Work van and he dropped my truck in place of where my work van was at. He did an excellent job and retrieving my truck and placing it where I needed it. The young man was real friendly and nice and handled that tow truck like a professional.
WE LOVE KAUFFS.
They are our dropp off location for our car transport to new england, and their staff is great. KIARA helped us this year and SHE WAS FABULOUS!!!!!!
SO HELPFUL!
SO KIND!
SHE REALLY WANTED TO HELP. GREAT ATTITUDE.
Thanks kauffs.
Please keep up the great work!!!!!
These guys were great. Got to our location quickly, hooked us up right away, and took us to the shop of our choice. Will absolutely use them again and would recommend them to anyone that needs a tow.
Jason Petz
K708 was our hero today!
Blew a wheel bearing miles from home .
He had to tow the boat on the trailer to my house.
A lot more involved that I thought!
Anthony was my Driver and the best in the business!!
100% if you worry about your car or truck being scratched or damaged-dont. Just call Kauffs and ask for Anthony.
Dont try to save money and mess up your vehicle.
Amazing, not only were they hundreds of dollars less than the other companies around town they were very knowledgeable and timely in fact they were 20 minutes early they also put my RV exactly where I wanted it dropped. I highly recommend kauffs for any and all towing needs !!
5 stars all around. When my truck had a no start situation, it needed a tow to the dealership. I see the trucks on the road all the time so my first call was to Kauff's. Not only was the wait time less than 15 minutes but the guys that came to my rescue were polite, personable and handled my vehicle with care. Had to hitch a ride with them to the dealership and the conversation between us was hysterical to say the least. Overall Kauff's played a role in taking an unfortunate situation and making it somewhat of a fun adventure. I can't remember the two guys names but I offer my many thanks. Keep up the great work!
Got my new car stuck on a median and thought, there's no way I'm getting it off without damaging it! Luckily my driver was super experienced and had a trick up his sleeve! Got it off without any damage and they didn't rip me off on the price!!! Thank you Kauffs Towing!!!
I just wanted to say that Calvin and Justin were the best with helping tow my car from my work garage! There were very careful and thorough every step of the way! Thank you for employing these guys!
Hired them to load a truck/tractor onto my trailer first thing the next morning. When the arrogant wrecker operator showed up an hour late (his first call of the morning), he said I needed to hire one of their smaller wreckers in addition to him, to get the truck out from where it was sitting. I said no, and that I’d tow it out with my own tractor where he could get to it and I’d do it in less than 10 minutes. He got mad and left! I couldn’t believe it! I towed the truck out of the yard, and up the street a thousand feet using my aluminum trailer ramp on my truck as a tow bar and loaded the truck with an excavator that someone had near by. These guys suck and are a shame to the industry!
Class act!
Mike came out with a massive wrecker and saved the day for us. We got our 85 foot lift stuck in the swamp and he had no problem pulling it out.
Less than 1 hour response. Friendly service.
Fair price!
Would absolutely call again.
Dec 30, 2020
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