Bought my battery here at Napa Indiantown, I realized I didn’t need it, and they let me return after three weeks, with no issues. Thank you again… Looking forward to more bussines
called to have them pull a part. asked for a 7.3 ipr and they said they had it and would pull it for me before i got there. drove 30 minutes out of my way to go get the part to get my friends truck running that was stuck on the side of the road. when i showed up they said they couldn’t find the part. napa stores lack of customer service and intelligence in general has always been lacking but this is glaring especially when i burned $50 in diesel to get the part. go to advance which i did later to get what i needed, this store is terrible
The low tire pressure light came on and I took my car over to Goodyear. Was immediately asked what I needed and only had a short wait time of 10 minutes. The attendant checked all 4 tires and added the correct amount of air. The service was free. Can't beat that. Pleasant, helpful staff too.
Great customer service, its always best to go in there knowing what you need from them to easily help you get the item that you are looking for, when I go in there the workers are always smiling talking about good times and that's what I love to see and hear people loving doing their job.
Excellent place to get automotive parts. I asked for a suggestion on a brand for what I needed and the cashier took me right to the brand and part I needed.
Well sales person Carly sold healights for my car that required a special wire harness because bulbs factory are 55 watts and they sold me 75 watts! after i learned this ( 30 minutes later i dialed store and explained thar this is not right and needed to please return to purchase correct bulbs. after showing up she refussed to return and stated that i had asked for those bulbs. wich i did not knowing it would cause a problem electrcally. i am not a parts specailist! they had my car info and there computor had these in there system but after calling the headlamp manufactor they explained these are upgraded and REQUIRE a harness. I LEFT WITH THE BULBS ON THERE COUNTERTOP AS THEY CLEARLY NEEDED THE MONEY MORE THAN ME- DILL HAINEY OWNES THIS PLACE AND AS OF YET MADE IT RIGHT - you owe me 36.50 please.
Website
