Been going alot as of late fixing up my car and a new project. Guys are all awesome. Prices are very good and if need be returns have been painless. Their app makes it easy to know if another car comes in that you need asap.
Prices are kinda crazy compared to other junkyards, car was listed as a self service vehicle but apperently I cannot take the parts off myself. Thankfully I confirmed over the phone & didn’t waste my time driving out. Please update your website if we cannot pull the parts ourselves.
Make sure to go early. I drove 30 minutes with a misfiring engine just to pull an ignition coil real quick. I stood in line to get in the yard. Right after I was given a print out to finally get in, I'm told the yard closes at 4:30 and I couldn't go pull the part. I was completely screwed as I then had to drive another 45 minutes home with a misfiring engine for nothing. Watch your times. They don't care if the 10 minute difference screws you.
Killed my van on a road trip. I loved that van. Didn't know what to do with it, sitting in the dealership repair lot. The engine was seized and they dealer wanted 10K to put in a new engine. The transmission and tires were new. Called A&A and they offered to buy it based only on my description. I saved the cost of disposal, covered my dealer diagnostic charge and I know it lives on as an organ donor. Mark made the process easy and tolerated my emotional reaction. LOL
Great prices. No entry fee. Best of all is Andrea at the counter. She knows how to help find the parts you need and is pleasant to her customers. This is not your typical parts yard. I'll be back.
Extremely disappointed with this place. Despite the high price, the service was terrible, and the staff was incredibly rude. For the amount they charge, I expected a much better experience. Will not be coming back and definitely wouldn't recommend it to anyone looking for quality service.
I was looking for a part that Ford no longer makes for my SUV. An ABS module. I had it diagnosed at Ford. I felt lucky to find it at A&A. I asked if the part didn't work, would I be able to recieve a refund? I was told yes (by Shawn) for 90 days minus the shipping to my house. Well, the part looked good to Ford. They spent 5 hours putting it on only for it to malfunction quickly and bring up the same ABS codes as before. I was very disappointed. Ford told me to give up on fixing my SUV. They comped me the labor. Today, I called A&A to get my refund minus my $70+ from shipping. I was told, I would have to return the part. I explained it took Ford 5 hours of labor to put it on! How was I going to do that? Its on my still broken vehicle. When I asked before purchasing about the refunds, I was told 90 days minus the shipping to my house. Never did he say I would have to ship the part back until today. So I still have a broken vehicle with a car note and I'm out $419 + so much more.
Been in the area for 30 years and didn't know this yard existed! Nice that you don't have to pay to walk the yard, inventory is accessible but a bit tight, understandable considering the amount of cars. Emails were answered like lightning, friendly and informative, a huge shout out for that! This will be my first go to yard in the future, employees there are way better than 99% of other yards. Highly recommended for any used parts as prices are great, I will be back! Thank-you!
They don't care about the consumer 3 minutes late to come and get a part that would take me 5 minutes to grab for an 85 year old man so he could stop getting tickets for a tail light out guy behind the counter did not care was more worried about going home and drinking beer like I said I was 3 minutes late now there's some customer service so
WHOEVER IS DRIVING FOR THIS COMPANY NEEDS TO LEARN HOW TO DRIVE. THEY CUT ME OFF ON THE HOWARD FRANKLIN BRIDGE NEARLY SIDE SWIPING MY CAR WITH MY 2 KIDS IN THE CAR!!!!! THANK GOD I WAS PAYING ATTENTION AND WAS ABLE TO BREAK WITH NO ONE BEHIND ME BECAUSE LORD KNOWS IF I WOULD BE ABLE TO WRITE THIS POST RIGHT NOW. THIS OLDER MAN THAN PROCEEDED TO PASS VERY CLOSELY TO A SEMI TRUCK. I AM PRAYING THAT HE STOPS SPEEDING AND STARTS PAYING ATTENTION TO THE ROAD!!!!!!
I was at the Ashton post office this morning and my car would not start. One your drivers, Tom, pulled up and I asked him for a jump and let him know I had jumper cables. He agreed without hesitation and when he was done with his visit to the customer window, he moved his truck and got my car going. Such a pleasant, helpful man! I hope all of your drivers have this helpful and considerate attitude! He’s an asset to your organization! Please let him know that his small act of kindness made my day!
I am have happy with my experience at A &A Auto recycling. I had a car that needed some repairs. And I didn't think the car was worth putting the money into. So I called A&A. And they picked up my and really help me out with not knowing where to take it. The staff was very helpful. I would like to say thank you to Mark for making this process easy and for all of your help.
So grateful for them!!! Got a stock headlight part that would have cost me $400 new for $50! Didn’t have to rewire my headlight thanks to them! Very kind people! They follow through! Call you back and do the job as promised!!! I am so beyond thankful!!!!! Also gave me some great advice that actually worked very well!!!
A & A Auto Recycling it is great! Professional counter help that is always knowledgeable and courteous. Their website now allows one to search inventory, which will show what row the vehicle is in. If using mobile device, you'll have to click on the vehicle to see the row number; on a desktop it just shows it. Also, their prices seem to have gotten better and better and are as good or better than the other U-Pull it yards. Plus they don't charge a two or three dollar fee like the other U-Pull-It yards. Always a great experience; I highly recommend A&A!
I've been buying parts from these guys since I was a kid. Great parts great service! Very relaxed atmosphere. Free entry, wow sad I have to say that. Always reasonable prices, and very negotiable. Great place to find parts. This is the ONLY auto salvage I will go to. If they don't have my part, I BUY NEW. I don't waste time and entry fees elsewhere.
These people are super busy. They are nice but they arent your personal google. I personally have had no issue with them but i see reviews with people whining. Dont call in and talk to them for 10 minutes about your story. Im sure they dont mean to be mean to you but they are always busy. Their prices are worth it so get over it or order it online if you need someone to hear your life story for a part.
I called them on a bumper I needed and they had pictures to me within a few minutes. Having dealt with other yards, I'd say that their customer service and turn around time on questions is superb! I'll definitely be calling back in the future when I need other parts.
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