Tonight at AutoZone, I had a great experience with the sales associate, Jalen S.! I went in to get a fuse for my headlight, but he insisted on taking a closer look and discovered it was actually just a wiring issue. He helped me with a temporary fix so I could safely see in the dark. I am forever grateful. Thank you, Jalen — you’re a great sales associate!
I highly recommend this store for all you auto needs!When I arrived Saturday evening 9/19 after an all day bike ride, we decided to pull in and get a bulb for my headlight since mine was blown and it was about to be dark. When we got there and shut the bike off it was making a high pitch buzzing noise and smelling like something was burning. I looked under my seat and the battery was boiling. These guys got me what I needed and allowed me to barrow tools to change it out. Then after all that, the bike didn't start. They came out and helped me push start it. They went way over my expectations. They were very kind and very helpful.
Amazing attitude,professional help,gave me options on my battery and explain every detail to me very very satisfied Brain was very helpful and will return to thus store fi now on
This place is like a good neighbor. They let you borrow tools and then give you your deposit back after you bring the tool back. Richard goes out of his way to help you, Erin is honest, and they both are well versed in the way of vehicles. Only reason I go back is the service.
Pretty good customer service but the parts that was supposed to be ordered yesterday to never show up they said somebody must have forgot to order them so going back tomorrow and hopefully they will have them then but they seemed pretty knowledgeable on different things
Went in for a new battery, and I was helped promptly and with a positive attitude. Even though it was a bit busy, Brian managed to change my battery for me and get me on my way quickly. Excellent service like this is why I'll keep coming back thank you.
These guys as always, are knowledgeable and helpful. Auto zone is my goto, parts supplier for my mission follow on Facebook " Miracles in Action With Mr Beach "
Went into Autozone in Williston today due to my check engine light was on. Daniel Stewart waited on me and took care of everything with such a wonderful attitude. He replaced the sensor that was bad and in no time had me up and running again. It is so refreshing to know there are still people out there who go above and beyond. I tried to give him a tip, but he refused. I would give 10 stars if I could, thank you Daniel!
I had a great experience here! One of my brake lights was out and I didn’t know which bulb it was so the store manager came outside himself to remove it. Came to find out it was just loose but the store manager came outside to help and helped me save some money. Thank you!!
Daniel helped me plug a tire and I know that’s not part of his job! He went above and beyond customer service to help me when I needed it! 5stars all day!
Came in and was out in no time with the guy changing my windshield wiper blades. Great customer service even though, I know it's one that is usually provided.
Very nice folks I had to pay for a part for my son in south FL and they were very helpful in assistance I will come back and trade more I appreciate the help thanks again, went back a week later to do it again and they told me it couldn't be done so I haven't traded there anymore I have a commercial account..,..sad when I went back two weeks later to do it again I was told it couldn't be done and it was management it was a woman helped me the first time and a man the second time I felt like he didn't know how and he was in management..... crossed that off my list of favorites 🤬🤬
I just wanted to give a shout out to Jacob for doing an great job at the Williston AutoZone. Jacob provided great customer Service for me. He is knowledgeable, personable and he enjoys helping his AutoZone customers. He greeted me as I first walked in the door and after I told him my issue with the car not wanting to start, he grabbed his testing equipment and said with confidence "let's go find the problem".
In about five minutes or so. He found the battery was the issue and came across loose cable connection on the negative terminal.
He replaced the battery which was still under warranty and with an added spacer that tightened up the loose terminal. He confirmed for me that the alternator was fine and never an issue.
Jacob and his AutoZone team do a wonderful job in taking care of their customers. Thanks again Jacob !
Staff was extremely helpful driving a vehicle I'm not used to, they changed a windshield wiper blade for me in the rain and added oil to my vehicle!! Great service they did a fantastic job for me that evening after a long day of driving.
Great service; staff attentive, greets customers upon entering. Asks if help is needed. Store is clean and well organized. Update: The service continues to be excellent. Staff let's me know when I have earned a credit so I can apply it if I choose to. I love their reward program!
My husband went in there this morning with a very difficult hard to find situation. They helped cross reference parts and were very patient and helpful. Great group of guys at this location. We highly recommend.
The employee went above and beyond to find wiper blades that would work for my late model Subaru that normally would have to go to the dealer for wiper blades. He found some that fit and work. Wonderful. Another auto parts store had told me the only option was a dealer.
The staff is so friendly and patient. My battery was not easy to remove or replace, but they did it with a smile. I do appreciate their good attitudes and professionalism!
Always friendly and helpful here, but today Stephen R. was a champ--tested my battery and alternator, walked me through choosing a new battery, and installed it--all in fifteen minutes. Great job!
Again the dude used his own tool to help me clean my battery terminal and told me how to keep it up. Awesome. Saved money, bought a camera did a photoshoot and got paid back
Fairly new store, lots of different Options vs the one here in town. Place was Quiet nobody there but employees. The cashier was nice . The other employees where ok. Will go back had the paint we needed didn't have to wait for it, to be order
Very shorthanded. There were apparently two people working the front cash and the dining room. Although it appeared to keep that there was only one person that was doing both and doing it very well. I had takeout and it was tasty as usual. Just mainly wanted to send a job well done to the brunette who was holding down the fort yesterday for both of them... thank you and I'm sincerely sorry for not getting your name so I could mention it. Thank you very much!!
So I rated this place over a year ago and I'm can honestly say that it's still just as amazing. The staff always goes above and beyond to help you with whatever you need. Today was even better!!! I had to get a new coil pack for my 2013 Ford F150. I was talking to the store Manger Mr. DeVaughn about the issues that I've had with all 6 cylinders misfiring and that I have bought at least 4 or 5 from them in the past. Mr. DeVaughn looked up information for me and made sure that I was aware that the part was under warranty. He provided me with what I needed to do to get reimbursed for the part. These parts are $70 at a minimum. When I returned with the old part he had already set it up in the system for me. When I walked into the store he called me by my name and said "I can take care of you over here!" I was in and out in less then 5 min...with my refund. So I stand by my review that I posted over a year ago. Thank you Mr. DeVaughn for all your help and support. You are an amazing asset to that store. I hope that they recognize that!!! The world could use more people like you! Thank you again.
The staff was very helpful; although, they didn't have the product I was looking for in stock currently. They asked if I wanted to order it, and or I could order online. It is rare that cashiers still have customer service skills.
I will visit again next time I need to purchase any parts, tools, and or etc. I would like to thank the management for properly training everyone, and the staff for their concern with my automotive needs.
I called yesterday to order a part had a horrible experience with the guy on the phone. So I called right back the manger of the store took care of me over the phone and was there when I came to pick up my part . I am very glad I was able to have a good experience I love the autozone brand . I really hope a big wig Sees this the manger n staff there this evening were wonderful thank you very much everyone. I am still a loyal customer autozone rocks . Glad to see a store and a manger take care of their customers
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