Terrible service, they make you pay up front before performing service. Then when they never showed up to tow the truck to dealership. I was passed to another secretary that had bad English. i asked for a refund, they with held $29.00$ transaction fee. if you tell me you will be there in 30 minutes and its 2.5 hours later i believe a full reimbursement. once I got pissed with their customer service, I do not believe this is an actual towing company. I believe they tried farming my towing service out to others.
I DO NOT RECOMMEND THIS TOWING SERVICE.
i have hundreds of trucks towed a year in my company this is the worst by far.
Scam! Don’t pay them online! When I called the number the guy who answered said it’s NOT a real business. They’re using his phone number bc in just listing a random local number, it’s not a real business. Avoid this business!
This is a fake company posing as another. Do not use this company. They charge over $300.00 for a $80.00 tow. Call a real company. In response to the owner, you are located in California and have people pay your ridiculous prices the call local companies to do the actual work for pennies on the dollar. Your company is quite a huge scam.
Listen to all of the other 1 star reviews and don't use this joke of a towing company. Ridiculous pricing, rude service, and little to no communication. I was charged a $120 cancelation fee because the driver didn't know how to put my car into neutral. Seriously, do not use this company. They have no idea what they are doing and you will end up paying for a service even if they do nothing.
I called another local tow service and the driver had the car hooked up in 5 min and I only paid half of what Talahassee towing company wanted to charge.
If you want to be stolen from, lied to, overcharged and left stranded, by all means waste your time with these people. They charged $205 for 3 miles, withdrew the money from our account then never picked up the vehicle nor refunded the money. Even when on the phone with the bank, the bank telling them that both the bank and visa verified tallahassee towing had withdrawn n received the money they proceeded to argue they had not, then ran our card SIX additional times without consent. Talk about a joke of a "company". Please please please, save yourself the headache and money and go with a legit company! I recommend Hobby towing, they are nearly 50% cheaper and great people to deal with!
I called his business to get a quote, and they answer the phone to tell me to call back later made no sense to me if you didn’t have your services available why even answer your phone
We called for a tow service at 9:50am and we were strung along(being told “a driver should be there in 30 minutes”) until 1:30pm with still no tow truck. They request you pay upfront(260$ for a 5 mile tow) and do not commit to delivering service as expected. If other reviews are accurate then you are better off calling another service for a better price and better service
This company wanted $300 to tow my vehicle 3 minutes down the road to a shop, they were extremely rude and unprofessional on the the phone to the point I didn’t do business with them. Called another local company that got me taken care of for a quarter of the cost and a lot more professional
Our vehicle was stranded and I had no idea where to begin. I have never used a tow service before. Called Tallahassee Towing Company and spoke with Matt. This guy, Matt, is top notch! Very polite, super helpful and talked me through the details. I was NOT able to meet the driver, but my car was delivered to my house, no problem. I came home from work, and the car was in the driveway, in the exact spot where I asked to have it set. I was able to arrange for payment over the phone, and an invoice was delivered to me via email. Very competitive rates and very good service. Thank you, Tallahassee Towing Company!
My dad, who is a school crossing guard, got his pickup truck stuck in the mud this morning after his morning session. Matt, who just happened to be nearby in his towing truck, saw my dad in this situation. Without hesitation, he hooked up my dad's truck and pulled him out.
When my dad asked, 'What do I owe you?', Matt simply thanked my dad for the work he does with children.
My dad isn't tech savvy... He called me immediately to tell me his experience and to give this company a review.
The service, professionalism, kindness and community deserves much more than 5 stars. We can say with certain that we will be using Tallahassee Towing company for all future services and recommending Matt's service to everyone we know. Thanks, Matt!
Really glad I called these guys. Keyante was super friendly - towed my poor car all the way across town and even let me stop by the office along the way to grab my stuff. I really appreciate the friendly service, will call again if I need another tow!
Called to drop my car off at a shop and Keyonta was extremely friendly and helpful. The entire process was a breeze. I definitely recommend this service!!
Great experience. Matt was up front about everything and very polite. Nobody is having a good day when they need a tow truck, dealing with Matt definitely helped.
Outstanding experience. Quick, efficient, proficient, and professional. And kind. Hope not to need a tow in the near future, but saved the number to my phone if I ever need it.
Matt was nice man who help tow my car to the tire shop and when I got home I had another flat tire I called him right back and he came out again for me with no problems at all he hooked up my car and took me back to the tire shop for another tire He was respectful, helpful. The Price for the tow was good not expensive and he gave me a few suggestions on where to get a tire from cause i am not from here and I don’t know that much down here he was very helpful and I took his information down AND I WILL BE USING HIS SERVICES AGAIN IN THE FUTURE WHEN I NEED IT
I was really ha being a bad week and I thanks to this company I was able to receive premier service and turn my week around! Very thankful for the professionalism and genuine help that was provided to me. If I ever have problems with my car and need to get it somewhere to be serviced, then I’m coming to this company every time.
Your description states you are the fastest company. Based on my experience that’s because your pink and white tow truck with Tallahassee Towing Company on the side violated numerous traffic laws in the Florida Statutes Chapter 316 which governs State Uniform Traffic laws. Your truck performed a U turn at a busy intersection on Appalachee Parkway caused me to stop to prevent a head on collision. The truck then makes a right turn and an immediate left hand turn by the big sign that states no left hand turns, never once using a turn signal. Your driver was reckless and a liability from what I saw. I called several times in 6 hours only once did someone answer and he hung up the phone then wouldn’t answer.
So i called today for a tow and this guy gets lost and blames me asking me for a gate code my apartments don't use a gate code by the way wouldn't let me explain that to him. I'm not sure how he got lost on the phone he read the address back to me correctly. But what makes me mad is how he talk to me over the phone im not sure if he was having a bad day but don't talk to people any kinda way.
This is was first experience with lody and he is awesome. He got there as fast a he could did everything fast and was really nice and professional. I would highly recommend this company to someone who needs something towed.
Matt is the man! He went above and beyond to bring us gas when we were stranded on the side of the road at 5:30pm on a Friday. He knew it would take hours for one of the trucks to arrive so he came himself within 30 minutes. So thankful for his help! What amazing service!
I called to have my son's car towed. However, the car was unable to be towed due to unforeseen circumstances but they were completely understanding and polite.
I will definitely use them anytime I need a tow due to their professional and polite customer service.
I had to use this company to tow my daughters car and I can’t say enough about how professional and easy to work with they were. Great communication and keeping in touch with me during the process. I would highly recommend them to anyone needing tow service..
I called them and they quickly responded. Offered a very reasonable price. I arranged to meet them -- then I had to cancel. They were super understanding and polite about it -- even though I literally saw them drive by while I canceled. I really appreciated the professionalism.
Had an issue with my car battery and either needed it towed or needed it jumped. Matt helped jump my car and gave me great advice as to where I should go for reliable auto places. Very kind and gave amazing advice on different factors that can help in the future. So thankful for the generous and thoughtful insight.
This was by far the best experience I've had with a towing company. They were friendly, patient, and understanding. Their rates are also very affordable and reasonable. I would recommend them to anybody. Thanks again, guys!
I was given a eta of 45 mins got to me in about 20. Matt quoted me a cheap price of 75 and for the distance of 10 miles with 2 other companies quoted me 140 just for 5 miles I will use them again if and when I need them.
Very promptly answered my call. They were not able to help me directly but have me a couple of options on who to call as well as some insight into each companies background which made it much easier to decide who to try next. I appreciate the guidance
Probably the best towing company in Tallahassee. I was stuck on the side of the highway, called multiple companies and he was the only one who would come out to get me. Great response time, great conversation, and overall a great guy
I call this 24/7 company at 10 pm as my car broke down that I need to get towed to safety and service. His answer was” I am not interested, call somebody else. “
I have kids in car, I hope no one will choose your services.
I'm giving this company five stars because yesterday on November 29th my vehicle was stuck at a Publix and I called him and they were very punctual he told me 30 to 45 minutes was there in 30 minutes got my car loaded up very safely and quickly got me home and I was amazed because I'm new here to the Tallahassee area and for this to be my first experience with the tow truck driver this is a great company and I will recommend it to anyone and his pricing is very fair
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