Dirtiest tow place ever they had roaches inside the building and they tow your car into a big muddy field and it smells so bad in there and their tow truck driver will yank your bumper off the front be careful with this tow company dirty and just horrible
Had a random car parked in my apartment’s reserved spot. Driver came and handled it quickly. Very professional and fast service, will call again if needed.
P.S. all the bad reviews seem to be people who parked in someone else’s spot and had to pay the price…
Some of the most rude customer service of all time. I had to park in a resident spot instead of a visitor spot because there’s construction going on which removes probably 30+ parking spots. So nobody has anywhere to park and they tow me instead of the people in the tow away zones and the people literally parked in the streets. So ridiculous.
Cannot think of a better waste of my time and money, had a rental car for a night because my engine seized and after all that I still had to deal with these guys swooping in for their payday, costed me 160$ when it should’ve been nothing since might I mention I LIVE AT THE RESIDENCE.
charging for getting towed is fine, but 35$ extra for doing their job is obnoxious. i’m sorry you had to use a dolly to take my car, it’s like that’s your job, i’m sorry you had to go out of your way to take my car. all new car is going to have an emergency electric brake
Not only did you tow my son's car in 2 minutes of him being wrong, you ripped the under carriage piece in your rush to take the car away. That will be another $200 at least on top of the tow. You suck
Terrible company that makes a living off of towing people 20 minutes after they park. Will do anything to turn a profit and probably the rudest customer service in Tallahassee.
All I’m going to say is avoid getting towed by these people at all costs or it’s gonna cost you. On top of $135 if your cars like mine and needs to be picked up by all four wheels, they’ll charge you a $35 inconvenience fee for them using a dolly to take your car. Overall $165 to get your car back. I’ve also had to help pay a friend get his car back after they towed him from his OWN apartment complex, parking decal and all. Again be cautious. If they tow you from your own property contact the property manager before paying.
I had a terrible experience with this towing company. My car was wrongfully towed from a parking lot where I was told it was fine to park. When I called to ask why, they gave me inaccurate information and refused to help. The staff was rude, and they refused to do anything to resolve the issue. I had to pay a high towing fee for a mistake that wasn’t mine. This company is unprofessional and unhelpful spreading misinformation to scam people.
Excellent, prompt service! Mr. Hobkirk got the car out of a tiny parking lot with difficult turns to get it to the mechanic. Very respectful, professional service.
great service all around i had my car turned off of my own mistake and the person who helped me was very professional unlike other towing company’s and make the process of me bringing my car off the lot very easy. I brought my dog as well and he was given a treat and treated very well by the employee.
I know this will unfortunately probably get buried by 1 star reviews of people who are upset their vehicle got towed (figures) but I wanted to leave a positive review here as the team at Hobkirk is respectful, accommodating, and prompt in their services, and are not deserving of the negative reviews that they receive.
Aug 26, 2024
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