I call them about a front bumper, fog lights and bumper support. They said it will be ready the next and sure enough the next day I got a call that it was ready and I was able to finish the car the same day.
My father and I went there on Wednesday and got treated very well. Very smart and great customer service. If you looking a part for car, it’s worth the drive!
The office girl was easy on the eyes
Brian and his crew helped me out. They helped replace my engine in my 1999 Lexus Rx 300. It was a nightmare vehicle to work on,but they didn't give up and they helped me get it back up and running great again. They did so much more, and I really appreciate their help. Thanks you guys. Honest mechanics!
The part I ordered from this place was the appropriate part and it did arrive at the business in a acceptable amount of time. After I drove 35 miles to pick it up, I was gives incorrect instructions on it's instillation, and because of this had to hire a professional to install it who informed me I had payed way to much for the part because I had only needed 1 common part of the entire mechanism and that he was going to only charge me half for instillation because it took him 2 minutes, turned out and put in 1 screw. So in gass, parts, and installation it was over $100 dollars for the door handle on my 2013 Kia Sorento.
Productive day at A.A.T.S. ..all vehicles from the list online were there in the locations said to be, the prices are great but even better was all the parts I bought worked. Looking forward to going back.
This place went above and beyond for my family. We were in route from south Florida to Alabama when our alternator decided to go out. They not only had the part but let us change it in there parking lot for lack of somewhere else to go. Then when we realized we didn’t have. Took necessary they had a dear mechanic offer a tool and knowledge at no cost. If it wasn’t for them we wouldn’t have made it to Alabama to sign our lease. Thank you so much!!!!
Brian was awesome. Went above and beyond to help me out. Mikey help too and also included some throwback movie trivia. He said if u get the correct answer to his next trivia question, he will buy you a soda!!! You must ask for Mikey for your chance to get a free soda, and u have to come in the store to get your soda. No trivia questions over the phone... Did I mention they pull whatever part you need. Once u find the part that u need, take a picture with ur phone, bring it to the front desk, and then the best part after that is. You have to do it is just sit in the Air Conditioning and wait for them to load it up for ya.... High Five guys... Don't forget to ask Mikey about the free soda!!!
A review isn't really needed because word of mouth is so great, but I had a great experience today. I called for a part, they fit me in while juggling a busy lobby. Thank you all so much! The staff were glad to help and worked together looking out for each other. This is how a business should be and I am glad to support!
They are very friendly answered every question I had about a particular part I needed.. Awesome.. for a small deposit they will remove the parts and even offer to deliver... God bless America!
I got really lucky when I found this company. Another company had quoted me around $600 for AC repair. American Auto told me it was just a blower motor. They repaired it quickly and I saved a LOT of money ($500) because they are honest. It's been a week now the AC is kicking! Strong, ICY COLD air. I'm in heaven thanks for saving me.
Saw all the good reviews online about how wonderful the treatment and or service is. Called for a part that they did not have at the time . Dealt with a gent by the name of Brian, Very helpful and pleasant. Thanks for the information!
These guys are awsome. I specifically dealt with Bryan. I messed up my rim on my kia and when no shops or other yards had any Bryan was able to get me one from a different shop in a matter of days.
Will most likely be coming back for any other parts I need.
Great team working there. The girl at the front is so awesome, she can do so much for 1 person. She really helped me out in a bad situation, very caring and didn't try to take me for every $$$, which says a lot about her. Thank you for being 100% and giving me the help I needed. You have my business for life. Oh BTW, that girl deserves a pay raise.
I drove from Chicago IL to get some parts here. Brian and his crew were Awesome and Very Helpful. Great Pricing and most important Great Customer Service. Will definitely shop with them again.
Brian and his team at American Auto & Truck Salvage are absolutely the best. They made my old Suburban run better than new! The service was excellent and their attention to detail is superior to any auto mechanics I have ever employed to work on my vehicle so wish I had discovered them a long time ago. Thanks for the excellent service!
We drive an hour each way from Orlando to have Brian and his crew work on our cars! Worth the drive for the honest service, very fair prices, and the feeling that you are not getting ripped off or up-sold! They stand behind their work! I totally recommend!
Having so much trouble and being sold wrong tires i finally went to American Auto, got a set of the right tires and even put them on. Brian and his guys were so professional, friendly, very knowledgeable, and even gave me a great deal.
The mechanic even fixed a different issue with my vehicle i didn't even ask about (at no cost).
I dont expect something done for nothing but i will go back to these guys from now on.
These other businesses need to step it up
They always have the parts I need. The parts are always top-notch and the staff is friendly and knowledgeable. I even go to American Auto before the dealership. Same quality parts at a much better price and I don't have to wait for them to be shipped. It's a no-brainer!
They are the only junkyard around that pulls the parts for you. Great service and quick turnaround. The only reason I give 4 of 5 stars is the foul language that the staff use. 4 letter words should be reserved for when you smack your hand with a hammer, not when your looking up parts for a customer. Other than that, a great business to get you what you need at a fraction of the cost
Great place to get cheap parts. Brian is a wonderful employee there. He is very friendly and helpful.They have a variety car parts for your needs. Before going out and buy those high price parts check them out first.
I have unfortunately had to visit three times in the past month. Needed two whole wheel setups and a new headlight after an accident. These guys took great care of me every time. With my second wheel, my travel jack broke, and they gave me a new one. Next time with the headlight, I was missing an air filter clip, and once again they gave me a complimentary replacement. These guys treated me like family during a very stressful and expensive month, and made it much less expensive than it had to be. I will recommend these guys to anyone who needs anything for their car, and will definitely be seeing them for all of my needs. Thank you guys so much for everything!
Feb 08, 2017
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