Viking Automotive Advisors/ Independent Imports in
Vero Beach (FL)

Very professional. Grest communication. Very clean shop. Jason Carter is my Car Doctor and definitely knows what he's doing. Very pleased overall with the service. Thank you!

During an oil change at a competitors location, Front end, lower control arm, nuts, and bolts were found to be loose and unsafe to drive. I reached out to Viking automotive and they squeezed me in at 8 AM the next morning and went above and beyond to get me back on the road safe. Can’t say enough a good about Kathy the service writer who handled my call and all the staff at Viking automotive. Absolutely would recommend them to all for expert Automotive repairs.

Welcome to the future with Viking Automotive where you can get a formal quotation for the services your car needs via email or handed to you at the counter within minutes. I my particular case, my mini cooper was leaking coolant and needed a brake sensor cable replacement. All was taking care of in an expeditious and professional fashion. Rhonda and Marci treat you like family and make the experience as painless as possible. Well done and thank you.

Amazing. We got a recommendation from Land Rover and can’t thank them enough. We have an old 2006 Range Rover and had issues with other mechanics. Their team is truly the most knowledgeable and experienced we’ve experienced. They told us what we needed and what we didn’t. Found us a refurbished part that would have cost $10,000 more new if they still made them. Thank you to the Viking team and owners. Truly thankful for all you did and have been recommending you to everyone

Nice to go to a place where everybody knows what they're doing and has people skills and the car works well from then on

Viking is by far the best auto repair shop I have ever brought any car during my whole life. I bought a brand new Porsche Boxter in 2000 and still have it with only 20 thousand miles. It has been garage kept my biggest flaw is not driving it but I love it. It is part of the family we have all grown attached to the car. I had multiple issues come up during the past year took it to multiple shops in Vero they were not able to fix or did a poor job. My Barber who loves cars recommended Viking and he hit a home run with the bases loaded aka grand slam. Kevin at Viking is like a best friend and a top notch surgeon working on your car. Rhonda is a guardian angel who treats every customer like a VIP. I could go on but I will leave it at this 3 things in life are certain death, taxes, and all my Cars will go to Viking everyday and twice on Sunday. Thank you for going the extra mile asking pride in what you do and putting customers first. Julio M

Friendly great service. Some of the nicest people ive ever met! So generous with their time in answering questions. Nice waiting room with coffee or other beverages and snacks

9.26.24: Personal, professional attention to details and honest prediction of future needs of my 2015 Mercedes. I admire and trust Viking. Beautiful, spacious, clean, plenty of parking and customer amenities. Quality of the Work is thorough, as it always was, but the new site is obviously wonderful for the techs as well as the customers! Congratulations on your move! Though it will take me longer to get to you now, it’s worth every minute! 9.25.25: Viking is terrific. Service time is efficient, explanations are clear. The customer counts for this company! Always reliable!

I recently had my Mercedes-Benz ML 350 towed in to Viking Automotive for service. It’s an older model with over 200,000 miles, and I was impressed with how patient the team was in listening to my concerns and thoroughly diagnosing the issues. Kevin, my service advisor, provided excellent customer service and walked me through a detailed estimate so I fully understood what needed to be done. They did a great job on the vehicle, and I left feeling confident about their work. I would definitely recommend Viking Automotive and plan on bringing my Audi to them for future service. Thank you!

Kevin saw us outside during their lunch hour and came out to help us. He was able to have someone look at our car and had it diagnosed and fixed by closing in a Friday. Thank you so much, Kevin!

I had a great service experience at Viking Automotive! If you what a great experience during a problem with your vehicle. I highly recommend Viking Automotive. I was helped with not only a professional manner but also with care, from my first call with Laura a pleasure to speak with, to my pickup. They have a great communication system by text and phone. You can handle your service almost totally by text, with easy to understand Someone is always accessible to speak with. When I picked up my vehicle instead of just handing you the bill. They brought to my attention what they repaired and why. The mechanic even approached and explained the problem with care. Their fee rate is fair and competitive. I thank service manager Marcie and mechanic Colton for a great service experience.

Excellent service at Viking! My second service and both were great! I made an appointment and car was serviced right away and details given regarding needed services in the future. Details sent to my email which is good! Highly recommend Viking!

Such a breath of fresh air going to a professional establishment and not feeling like you're being taken advantage of. Front desk was very kind and helpful for scheduling. The manager talked me through everything needed for repairs and even gave me helpful preventive maintenance measures to take moving forward. From the moment I handed my keys off I knew my truck was in good hands. This is the place to go if your vehicle needs services or repairs in Vero Beach.

I really value the professionalism, expertise and overall excellence at this family owned automotive service shop. They help to quell my anxiety over the unknown fear of an expensive repair, provide a tier of cost options if available, & I feel heard, valued and I appreciate their excellence in communication. They have a beautiful lobby area, offer snacks and drinks, even 4-legged working dogs to greet you and get your mind off of your automotive repairs! They are the perfect solution for excellence in automotive maintenance and repair- don’t hesitate to give them a try!

When you hand over your vehicle to a service center, you’re not simply paying for a repair — you’re placing trust in the people behind the tools. You expect your car to be treated with care, precision, and respect for the responsibility that comes with the work. That trust was broken here. I brought my SUV in for service twice, and I believe it came back scratched on both occasions. That alone is frustrating. But what struck me more deeply — and compelled me to write this — was how my concerns were handled. I calmly raised the issue with the sales rep, Marci. I didn’t demand blame or compensation; I simply asked that the technicians be made aware and exercise more caution. Her response? “We’re human. We make mistakes. If and when we do, we will fix it” How can you lead with “we’re human, we make mistakes” when dealing with someone’s vehicle — something people depend on for their safety and daily life? Hoping for accountability, I spoke with the owner, only to hear: “Issues happen here.” Let that sink in. The person in charge openly admitted that damage and problems are simply part of the business. No apology, no reflection — just resignation to mistakes being inevitable and accepted. But that’s not how it should be. Automotive work is not casual labor. It demands attention to detail, deliberate care, and above all, a deep pride in the craft. Mistakes may happen, yes, but to treat them as routine is to abandon the very foundation of professional integrity. What kind of philosophy is it to say, “We’re human, we make mistakes” — and stop there? If that’s the mindset, how can any customer trust you with their brakes, their engine, or their safety? Precision and accountability aren’t optional — they are fundamental. This experience left me not just dissatisfied, but disheartened. What’s missing here isn’t merely care for a vehicle — it’s care for the principle of doing things right. If you believe, as I do, that craftsmanship still matters — and that trust must be earned, not shrugged off — I urge you to take your business elsewhere.

I can't say enough about the efficiency and ease that Viking Automotive gave us. We called them thinking we new the issue when it really wasn't. The attention to detail and the knowledge they had along with their excellent customer service was amazing. They found the problem with the 2008 Audi so that we can drive it and fix other things along the way. We will definitely be returning to Viking for further needs with our cars.

I had a difficult and time consuming repair due to faulty aftermarket equipment. Kevin and the automotive technician worked diligently on the problem until it was fixed. Can’t say enough about how impressive their efforts were in resolving my problems.

This is a terrific auto service organization with talented and attentive staff at all levels. Great on-line appt scheduling, prompt and timely service, informative discussion with the client, and careful, thorough, and detailed work on the car. Special kudos to Kevin, Laura, and Doc who made sure that everything was done right and was fully understood on my first service appt. I’ll be back many more times, with complete confidence in Viking Auto,

As a repeat customer, I can confidently say that Viking Automotive Advisors consistently provides top-notch service. I recently brought in my 2019 Acura MDX for a timing belt and water pump replacement, and once again, they exceeded my expectations. From the start, they were extremely courteous, providing regular updates on the progress of the repair and explaining each step clearly. Their honesty and transparency were evident throughout the entire process, and I felt completely at ease knowing that my vehicle was in good hands. The pricing was fair and competitive, which is another reason why I keep coming back. I highly recommend Viking Automotive Advisors to anyone looking for reliable, professional, and affordable automotive care!

The service advisor Kevin's expertise in repairing my Audi Q3 brake rotors was commendable. His knowledge and expertise greatly enhanced my confidence in future vehicle servicing with them. I sincerely appreciate his assistance and look forward to seeing them for the regular maintenance service soon. I extend my sincere thanks and God bless you all.

Very friendly, helpful and professional staff and crew. Repairs (replace CV joints) were made promptly and at a fair price, actually lower than I anticipated. I've been to other auto repair shops in Vero Beach but Viking Automotive tops them all. I will return to Viking if needed in the future and will recommend them to family and friends who need auto repair.

Highly recommend!!!!!!!! Andres, Kevin and the entire staff are amazing. Customer service is great. It is the most extensive examination of a vehicle I've given encountered in tje automotive world. Lightning fast turn around every time I've had my '12 Mercedes C250 Sport (35k mile) in for regular services and other needed repairs. They are hands down the best!!!

My Lexus GX 470 was worked on exactly at my scheduled appointment time and the tech was efficient and thorough. Viking identified a couple of relatively minor things that should be taken care of on a future maintenance visit, and gave very reasonable cost estimates for them. The staff from reception to finished vehicle delivery are very professional and a pleasure to work with. I also appreciated the first class waiting area.

Googled Asian import mechanics and Viking Auto was one of the choices. Being very highly rated drove me to their website. Looked extremely professional, liked what I read about Christian based, fair priced and family owned. And it’s less than 5 minutes from my house. So I called to see how much a 60K mile service would be on my 06 Miata. Laura was super helpful and polite. She stated they needed my VIN # to most accurately determine recommended service. Gave my information then got an email listing everything that should be done. Each service item had a complete explanation of what would be done and gave me a choice to accept or decline. Super impressed and I had t personally met anyone yet. Set the appointment, went in and met Kevin. Very nice waiting area with coffee, pop and pastries. Met Kevin very nice and polite. Everything I experienced exceeded my expectations and would recommend them to anyone!

The most elegant car shop I've ever been to! Fully stocked waiting area with comfortable chairs, snacks and drinks, sparkling clean bathrooms with all the extras, like you're in a spa! Customer service was top notch, when I first settled in I thought 2 guys were chatting about cars, turns out one was the technician. He was personable and thorough and I got the same attentive service when it was my turn. He went over what they did and what they noted (I came in for an oil change and to look over a car I had bought a month earlier). He reassured me that we'd made a wise purchase (whew!) & to my delight told me it just needed some routine maintenance and even showed me pictures of my own vehicle! It had been raining when I was getting ready to leave so they pulled it up close to keep me dry and send me on my way. I can't say enough good things about Viking - we have found our car people!

I have always been a huge proponent of this shop from the first time I spoke to the owner, Mark, at the old location. Also, Andreas, Rhonda and Brian have been a please to work with. I have brought multiple cars to Viking automotive and all have been fixed promptly, professionally and consciously. I must say, the quality of cars I bring to Viking automotive is very low, but they somehow turn them into high quality!! The new location is very spacious and cleaner than you’d expect. The staff is very personable and are always looking out for your best interest: whether that is pre-purchase inspections, honest pricing or just genuine care of your vehicle. Highly recommend!

Andreas Svensson, Mark, Cody and the whole team at Viking Automotive are first rate. Always willing to go the extta for service. The prices are cost effective and they know exactly how to service my cars. I have used them for years and think it fortunate to have such a knowledgeable staff here in Vero with reasonable prices for what ever service I need on all my cars.