This rating is based on customer reviews, inventory size, pricing, and service quality
Tom's Towing Service in Orange Park, FL draws overwhelmingly positive sentiment, with one sharp complaint amid many glowing reviews. Customers highlight fast response times (often 15–30 minutes), careful handling of vehicles—including low cars—clear communication, and fair pricing. Drivers are praised as professional, courteous, and helpful, sometimes going above and beyond. Occasional scheduling limits appear when they’re busy. Inventory variety, yard organization, and parts-finding aren’t applicable/unclear for this service. Overall: 97/100.
Called Tom for a short tow because my vehicle wouldn't start. Tom notifies me its 100 dollars for him to show up. He comes out, gets the vehicle started then doesn't accept any payment and just says "just keep my number and call if you need anything". What an incredible guy and business. Blown away by your kindness Tom, thank you sir
I had a flat and called Tom's tow service came out to get me. The drivers name was Johnathan and he was awesome. I had been sitting for 3 hours and he even let me swing by the store so I could use the bathroom. I highly recommend them. Very good people!
I needed my car towed to Jax from Green Cove so I called several different tow businesses. Tom was booked up the day I called but could pick my car up the following morning. I chose Tom's towing service because not only did Tom answer the phone but he was very nice and the price was the best too. Tom arrived within the hour timeframe he said and was very knowledgeable and careful with my car as he loaded it on the truck. When and if I need another tow, I will definitely call Tom's Towing Service to help me out!! Tom's a very nice man and he's a professional when it comes to towing your vehicle!! Thank you Tom for delivering my car to Jax.
Wonderful towing service!!!
Great prices! Great service! I wouldn't use anyone else!!
Thank you Mr. TOM for taking care of all of my vehicles and my families ! I send everyone to you!
After calling two other companies for a tow and them not answering the phone, this was my third call. He answered the phone right away. He said he could get to my location within 45 mins but actually was to me within 20 mins! Tom was very nice, provided excellent service, and recommended a local diesel mechanic that he spoke very highly about for me to get my truck fixed. I highly recommend Tom's Towing Service and will be using him again in the future. Thank You Tom for your excellent service and taking great care of my truck.
Tom is so sweet and professional! Had my car loaded in no time. Got to the shop and waited for my technician to bring down my car safely. Thank you so much Tom. Will hire again if need another tow!
He answered the phone promptly and showed up in a very sufficient amount of time. Upon arriving, he was personable & fast. The price was reasonable and he was super helpful!
This man is absolutely amazing! My alternator went out in the middle of driving and I was stuck on the side of the road, and Tom came in a timely manner kept a good conversation and even took the time to jump my car long enough to turn it around so that my Machanic can work on it. I recommend him 100%!
Driver that was driving down Blanding Blvd needs to slow down and not ride everyone's bumper. I had 2 kids in my car and a car length in between me and the car in front of me. This happened Friday the 22nd or Saturday the 23rd. This person should be fired especially after almost hitting me when he came over to pass
This man is a true genuine person treated me like the way customer's should be treated ill definitely use him over and over again if I'm I need of a tow service I would highly recommend him to my family and Friends thank you Tom. From Fernando Torres.
Had to remotely arrange for a car to be towed in Jacksonville Fl for my son and this place came through big time. Out of 4 places called they were the most reasonable. Fast friendly and the driver was a Navy veteran. I highly recommend them and will use them again if ever needing a tow service again.
I would like to thank Mr Tom for helping us out in a time of need. He was very professional and nice. He went above and beyond to makesure my car got to the dealership. Tha k you Mr Tom.
Was recommended by a repair facility I was going to use. Tom answers the phone himself and is very polite and professional. Showed up at my home when he said he would. Had my vehicle loaded up in no time. Price is very reasonable. I’ll definitely use him again if the need comes up.
Scheduled a tow 24 hours in advance to pick my truck up and take it to a shop. Driver was 40 minutes late for a scheduled appointment. No apology or acknowledgement he was late. Got my truck from A to B...... eventually.
I had a car issue and after 45 mins of not starting I called them to tow my car to the nearest firestone. Not 15 mins after calling, my car starts up and running again I had to cancel. I felt awful as I knew they were nearby, so I called them to let them know and offered a tip, which they politely declined. They were very professional about the situation, and for that I'm leaving a 5 star review and a promise that when I do need a tow truck, they are the ones I will call and recommend to my friends.
Awesome! He was so kind and professional. I made the call to get a quote the price was great -much better than other quotes and he was here in less than 30 mins. I will use him everytime!
Pure professional. Tom was very respectful, attentive to my need and Chris was awesome. Took care of my car like it was his. I know who to call if I need a tow. OUTSTANDING SERVICE!!!
Chris was extremely helpful and kind when towing my car today. It was a really rough day and he not only gave me a ride home after towing my car but also offered to buy me a can of soda! The price was also very fair! I definitely recommend their towing services!
Outstanding service from these guys. I saw they were rated 5 stars so I called them up and I was given a fair price, actually the cheapest around. The guy even gave me some tips to help me out. There’s nothing like a local family owned business! If I ever need towing again I will call these guys again.
I needed my Mini-Van pulled up to Kia of Orange Park in the middle of the day. I called Tom based on the already 5 star review and received service of that quality. He estimated it would be about an hour and Chris came out within that time frame and had everything hooked up and ready to go in a matter of minutes. Would recommend and my go to choice going forward.
I had our repair shop call in to have our truck towed and they sent Tom's Towing. Chris showed up to help us out. He represented his small family towing business with professionalism. Chris had great personality and we appreciated his quick response. I will not be needing to have anyone call a towing company in the future. I have Tom's Towing Service number stored in my permenate contact list.
Tom was very patient and kind. He has very fair prices and is helpful and understanding. His son is also very patient and kind. They're both very helpful and have very fair prices.
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