Rays Auto Repair in
Keystone Heights (FL)

Very knowledgeable, reasonable prices very professional. Would highly recommend

I just want to start off by saying that I've been to Ray's several times and hadn't had this bad of an experience until this one time. I own a 2003 Honda, I took it in at some point to ask them about a misfire in my engine, they held on to it and changed the spark plugs... Didn't work... They said they'd have to hold on to it over night while they "run tests". no pictures, proof or updates, I had to repeatedly call them about the issue, my car was there for about two weeks where they kept telling me Trevor was working on it IN BETWEEN other cars and did not have the time to work on it or figure out the problem, after asking them if they could or would fix it they kept saying "eventually". Okay, what did they fix at the end of it all? Absolutely nothing and I paid them 272, for nothing. Bernie tried to pull one over on me and told me "it could be a computer issue"... On a 2003... Honda... Alright dude. I'll stick to having them change oil and tires. Took it to transmission doctor, Steering pump had a leak, Brakes were messed up, oh and what was causing the misfire? A burnt coil. Thanks Ray's for wasting my time, money and energy over something that someone else figured out in a quarter of the time. I'd ask for my money back but ,hey, you did change my spark plugs. Oh and like any good reviewer would say, "would put less than one star if I could"

Great people great work and resonable prices

These guys are awesome! Very friendly and honest!!! I would recommend to anybody locally that needs service done.

Great customer service! Quality products and workmanship!

Clean shop knowledgeable staff, competitive prices, the feeling of small town care,

Always friendly. Willing to answer questions whenever I have a concern with any of my vehicles. Always seemed to charge fair prices and completes work in a reasonable amount of time. We appreciate having honest folks to take care of our vehicles. Thank you.

Replaced 2 back coil packs on drivers side of 99 F150. Very hard to get to. Charged 60 dollars. Very fair, and was able to get me in and out fast. Good experience.

We are so lucky to have Ray's in our community. We have had both our vehicles repaired at Ray's -- always straightforward ... very reasonable prices, honest -- great service !

Husband took his truck and they did great work. All went fine and very nice people to work with

I had my truck towed to Ray’s when my truck overheated. They fix it in less than one day at very fair price. I highly recommend this business. Very honest and not out to take your money. I live in Orange Park and will take my vehicles here whenever possible.

Ray's really helped me out with replacing my Jeep starter. I was in a pinch without a vehicle and they worked on it right away. Very reasonably priced. Thank you Ray's Auto Repair!

Took my car in to Dad's Auto Repair in Gainesville to get my air conditioning fixed, they quoted me $2200. Decided to get a second opinion at Ray's, they fixed it for $1200. Looks like Ray's is my new mechanic.

Ray’s Auto Repair saved the day today. I went grocery shopping at Hitchcocks, come out to car afterwards to dead car battery. They put my frozen food in their shop freezer and refrig while new battery was being installed. Love them! Thank you so much guys, fantastic customer service.

First time customer. I was very happy too find a shop in town that still does alignments. Customer service was great, Awesome communication and my car drives straight again. 5 stars

Trevor Clark and team that work there are the best you get good deal on the part and never have come back on buy the wrong part or never being fix not bad labor and I thank them fix my clk 500

Great work, and they saved me $1500 the other place wanted me to get $1500 in work before they would give me a alignment on my car that was eatting my tires. He fixed my alignment and didn't try to force anything else on me.

The most amazing mechanics inexpensive quick and friendly staff.i highly recommend this business to anyone and everyone

Went there to get an alignment thinking that’s why my steering was off. It did not fix the problem and when I left there my whole steering wheel was upside down. Went back and they said, “We can’t help you until you get two new front tires.” Went and got two new front tires, when one wasn’t bad at all and there was still life in the other. But replaced them anyways. Took it to the dealership and they said I had a broken axel. So that was a waste of hundreds of dollars.

Extremely rude, took the truck in under recommendation on replacing some front end parts that has in turn cost us thousands of dollars in repairs at another shop that they caused, will not return phone calls and have done nothing to make things right, will never recommend this place to anyone

Very curtious,and efficient rcvd front end alignment and they were all extremely timely and nice.

***Final note*** Rays never called back. Did not even bother going there in person. Some business' are just not worth the effort. ***UPDATE*** So after the repair of my rear wheel bearing I started to hear a grinding noise that came and went. I was unable to pinpoint location until it got louder. It sounded like a brake grinding on metal. I did not associate with work done at Rays and took to another shop for service. Turns out when Rays reassembled the rear brake pad after repairing the bearing, one pad was installed upside down. This ruined the brake pad and rotor. Called Rays twice with no answer and left two messages with no reply. I am hoping for a return call, but not getting my hopes up.. I will visit in person when I get a chance and update this review. Not impressed with the integrity of a business that won't even call you back so I am retracting my endorsement and won't be using Rays again. Mistakes happen, its how they are handled that make a business stand out. It's unfortunate to have to report this...Below was my original review. I am new to area and  I called to see about getting my car in regarding a rear wheel noise. I was told I could bring in anytime that day or the next.  They reviewed the suspected problem with me before repairing and I agreed to repair. Fixed problem and picked up the next day. They did not try to sell me anything over and above what was needed. Cost was an average of what to expect.  It was a straight forward honest repair. I would definitely use again!

I can't say thank you enough to the guys at Rays. I broke down in their parking lot, about 90 miles from my destination and a couple hours before they closed. Thankfully they were able to procure an alternator and had me back on the road before closing. Everyone was friendly, the prices were great, and the service was excellent. Thank you again!

Amazing auto shop! Very hardworking well mannered individuals, always punctual and willing to work with you if you are willing to work with them. I'll never go anywhere else.

They really have good Mechanic's who know what they are doing. Fair prices, great service. Rick, Chase, and Trevor

Great prices, fast service and what impressed me the most was how quickly they tell you if it's something they don't do there. They will also give you suggestions on where you can go to get the work done!

Went on for an alignment. They are quick and accurate. Very nice people. Highly recommend.