This has to be the worst towing company I have ever had to deal with. The guys in the front are so rude and literally talk to you disrespectfully. I'm not sure what's keeping this tow truck company alive, but if you ever get towed from here expect the worst.
This place will tow your car and tell you they dont have it that your gps and cameras are liars had to fly a drone over and involve the police can someone pull there business license already!?
SCAM! Got booted for " walk off " when we were costumers and ON THE PROPERTY. We had proof (payment, pictures/videos with time stamp) and the manager even went to talk to them. They had NO ID, no company card and no identification on their " normal pickups". Blocking our car we had to pay or get towed (the towed was already trying to tow a family who were also on the property and in front of their car). Like others already said, they were rude. Called us " stupid " and laughing at us. (Most cars in the parking lot were booted too).
Disgusting behavior by the only female working there on Tuesday 12/30. Yall are trash just so you know your whole organization. Pompano location. They pulled my car out in the middle of the street and walked away from it with it running and the door open after I paid and wouldn’t give me my license and credit card and had cars honking being blocked by my car. It wasn’t until I made a huge stink to demand my stuff until I finally did. Disgusting human beings everyone of them there specially the woman who I didn’t catch the name. Mind you this is after just horrible condescending un professional treatment from them. Wish the state would shut them down.
These people are nasty for now reason. I have both ladies that answer the phone on recording just being needlessly nasty because I've been waiting for over two hours for them to come remove the boot from my car. Nasty nasty people. I hope they find joy somewhere in their miserable lives
Wrongfully towed car. Said it wasnt in a spot and absolutely was with pictures showing it was clearly in a spot. Extremely rude manager Nikki didnt want to hear or even look at the photo proving the car was correctly and legally parked and registered to the neighborhood. Horrible company
This place should not be in business. They are rude to all there customers just wanting to get there car back. Came in late Thursday night getting yelled at by the dude working there. I asked for help as to how to get my car back and he just shut the blinds on me and said I’m not helping you. Then after days of arguing to get my car back they charge me to extra storage fees. Then it took 3 hours after I paid them for them to unlock the gate to get my car. Even the guy next to me came to get his medicine out of his car after he had gotten in an accident and had to get towed and they charged him a 100 dollar fee to get essential medication out of his car. All around don’t use this place for anything they are a disgrace to the community of Fort Lauderdale and should be out of business.
All County towing is awesome I was mad about my rim, at the time but the general manager Mike showed up and showed up for your boy if anything goes wrong with your vehicle, at all County towing Mike is your guy to go see. And the staff wasn't rude
We just got our car 15min ago. The staff works there had some serious mental issue! He was the most ignorant and horrible person we ever seen. Telling to my wife " why don't you smile? at least you are getting your cat some ppl doesn't" What a weirdo! After she got our car he was telling her why other ppl doesn't get thier car and they don't have a paperwork!!! What a creep she had to shut her door amd run away from the place. We gonna let our community We make sure use different company...
When you call they barely answer and are extremely rude for no reason. They boot your car for the stupidest reasons just to scam you. I recently got booted in my apartment complex because my car didn’t have the renewed license plate sticker even though I have proof that it was renewed and I’m waiting for it in the mail, they still made me pay $80 to get the boots removed and stated they will boot me again as long as my car still shows the old sticker! What do they expect me to do?? Chase down the mailman? Worst experience ever
We got our car towed. Had to call and speak to a guy with no patience on giving instructions. The facility is rundown, everybody’s in a bad mood, and the fees are outrageous. The worst part is after wasting all this time trying to get our vehicle back, we come back to a car with everything from the glove box thrown everywhere and where and tear on the vehicle from the emergency brake being on when they towed the vehicle.
Stole my car twice from a non-towing Zone! Some money was taken from the Glove Box and when I tried to talk to their manager, "Nikki" she had attitude before I could say hello. Explains why they got kicked out and can't tow from the City of Sunrise, and why the whole place has metal sheeting at the teller windows.
Who ever this guy is, he will cut you off ,push you onto the emergency lane,Honk frantically , give you the middle finger and insult you at the red light. This guy should not be on the road endangering other peoples lives …
My car was towed at 1 AM, and I arrived at the towing lot at 3 AM after calling to confirm I could pick it up then for the same price. The employee working refused to help me once I arrived, was rude, and discriminated against us because of our accents (my mother is Brazilian). Just 30 minutes earlier, I was told the car could be released, but suddenly they refused to release it and gave us no information.
We were left waiting from 3–5 AM with no resolution and were forced to come back the next morning, which caused the fees to increase. It felt like we were being taken advantage of, possibly because we are women. To make matters worse, when I finally received my car, it was damaged, and the company provided no information on what they would do about it.
This business showed discrimination, dishonesty, and zero professionalism.
They have the MEANEST employees. It literally cost $0 to just be pleasant and cordial. As soon as you begin a conversation it’s straight attitude for no reason. If you do not like your job, get a different one. Starting from the people you call to get info, to the tow truck driver, to the person helping you get your car back. Rude for absolutely no reason.
Wish I could give them negative stars. This company is an absolute disgrace. The staff are rude, condescending, and act like doing their bare minimum job is some kind of favor. Their “customer service” is nothing but attitude, nastiness, and zero accountability. It’s pathetic and embarrassing that a business can operate while treating people this way.
If I could give 0 stars, I would. My vehicle has been towed a couple times due to a dispute between my landlord and the property manager. That’s fine. What isn’t is the damage I received two months ago. They jury rigged it back so I could leave the lot and gave me an email to contact. No response after multiple attempts to get this rectified even with the staff admitting it wasn’t like that prior. This is absolutely unacceptable and the fact that all they say is to email with no other accountability is unbelievable. The kicker was this past time where they decided to rip out a sun visor instead of just taking it down.
My car was towed from my assigned parking spot at my apartment complex, which was already frustrating. The experience worsened when I encountered the extremely unpleasant woman at the counter, who seemed to revel in her authority. Her demeanor was perfectly suited for such a miserable role. To top it all off, I discovered they had punctured my tire during the process. Overall, it was a dreadful experience that I wouldn’t wish on anyone.
I would give zero stars if I could! I called to inquire what the procedure was while my car is in the shop and I have a rental for the time being and the representative Maria (if that's even her name) was extremely rude and abrasive! NOT CUSTOMER FRIENDLY AT ALL!!! She had a nasty attitude and rushed to give me the information / contact number I needed and when I asked for a moment to find something to write the number down with she quickly put me on hold stating she had to take another call and that I could wait. I hung up and called right back and she answered, proving that she didn't have anyone on the other line and was trying to do a power move by putting me on a hold. This lady has some issues and should not be allowed to talk to customers!!!!
Terrible service – they treat people like trash! This towing company is absolutely the worst. The staff is nasty, rude, and completely unprofessional. They talk to customers with no respect at all, as if you’re beneath them or bothering them just for asking a simple question. They don’t know how to speak to people and clearly don’t care about providing decent service. The attitude is horrible and the way they treat people is disgusting. I wouldn’t recommend this place to anyone. Stay far away if you can!
I had an extremely frustrating experience with All County Towing in Pompano. The customer service was unprofessional and rude from the moment I called. Every time I spoke to someone, I was given different and inconsistent information about my vehicle. No one seemed to be on the same page, and it felt like no one really cared to help.
The staff was nasty, short, and dismissive. They offered no clear guidance on what documents were needed or when I could actually pick up the car. I was made to wait unnecessarily, even after following all their instructions. It felt like they were intentionally making things difficult.
This kind of treatment is completely unacceptable. If you have to deal with them, be prepared for poor communication, long wait times, and zero customer service. I would give zero stars if I could.
This company should be closed down for bad customer service.
If I could give zero stars, I would. I’ve never in my life been spoken to the way Maurice at this towing company spoke to me — and I’m a 26-year-old woman just trying to navigate a stressful situation involving my car being towed. Instead of offering any basic level of professionalism or decency, Maurice went out of his way to be condescending, aggressive, and outright nasty.
He called me “entitled” for simply trying to provide the proper documents required by Florida law. When my dad (the registered owner of the vehicle) took time out of his day to physically go to City Hall and get the notarized release form, Maurice sarcastically said, “Just because your daddy can call up his friend and say ‘hey, sign this’ doesn’t mean it works like that.” Excuse me? That’s not only rude — it’s completely inappropriate and baseless.
When my dad accidentally missed filling out the top portion of the form, instead of calmly explaining the mistake, Maurice literally slapped the paper up against the glass barrier and screamed repeatedly, “What car is it!? What car is it!? What car is it!?” as if that was helpful or productive. All he had to say was, “I can’t accept this — the top section is incomplete.” But I guess clear communication isn’t in his vocabulary.
He mocked the state I’m from purposefully calling it “Ioway” & the list of examples of harassment goes on & on.
This experience felt more like harassment than customer service. I left in tears and completely shaken. No one — especially a young woman in a vulnerable situation — should be treated this way.
Avoid this place at all costs. Maurice clearly thinks he’s running a prison, not a towing yard
The most vile towing company to probably ever exist. Nothing but the most rude, manipulative, and condescending people I have ever spoken with. Multiple accounts of people saying they cause EMOTIONAL DISTRESS. This company is doing highly illegal activities and it is not okay. I should be able to call ask the price and information about my vehicle without it leading to hostile verbal communication and threats about never getting MY CAR back which is ILLEGAL and threatening to block and hang up the phone. If you have to deal with this company i recommend you RECORD and document every ounce of interaction you have. This company deserves to be shut down and its workers to seek therapy.
The customer service is incredibly awful at this facility. I simply called to get information regarding my vehicle that had been towed by mistake due to a mis-communication error and was met with ignorance, passive aggression, and a patronizing attitude from an employee named MAURICE. Not only was he rude, he was extremely unhelpful and almost enjoyed the fact that we were being inconvenienced. Hoping to never have affiliation with this unprofessional company again!!!
The person working (Richie) was extremely aggressive, not one bit helpful, and lied. He yelled at us when we kindly told him we have the original title. He told us the ONLY way we could get the car was if my dad was present because he is the owner. He refused to listen that we had the title and truly just wanted to say no and be a jerk. He failed at his job. All we needed was the title and notarized release form from my dad by text. SIMPLE. But instead now my mom has drive back another 2 hours because he couldn’t tell us that while we were there. He didn’t want to be nice or helpful he wanted to ruin our day because he may just hate his life, which is understandable, but this company is not operating lawfully and just. There was a solution that I could’ve handled while at the lot, and he lied to us. He wasted our time and now I have to pay even more to get it out, which is not right. This company is scamming people and not telling them solutions so they can withhold you car and get even more money from you.I emailed the owner and the email didn’t go through so hopefully he see this.
They're the worst. They towed my vehicle yesterday. When I picked it up, it smelled strongly of marijuana. They also tried to break into it illegally, damaging the driver's door. As always, they take no responsibility.
poor customer service. Booted my car that was added to the registry by my community. They apologized for the error but stated they'll approve the removal "at their leisure". I'm speaking about Chris, who works for the company.
It took multiple calls from my leasing office manager and a call to the police department, the boot was removed. I will be following up with code enforcement at my leisure as well, Chris.
Reading the others reviews, how is this company not held for criminal negligence? They are horrible to the community and the cities / communities who use them should show better care to towards their residents and move away from all county towing.
Apr 05, 2025
Nearest Junkyards to All County Towing & Immobilization - Fort Lauderdale
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