What clients say about Rice's Titusville Automotive and Towing, LLC in Titusville (FL)
Excellent towing company John was amazing! Head on collision he had to tow my car and was so helpful. He helped make a really bad situation a little less difficult.
Thank you!!!??
My brother and I needed a tow truck ride away because if we call AAA we may get SS first so we decided to try Rice and we got lucky the got to my place in less than 15 minutes the price wasn’t that bad cause nothing is cheap anymore the thing is that if you need a fast towing try this company.
So they are open 24-7 to take your vehicle but not to release the vehicle!? Forget the families who own these vehicles and their needs. As long as they make money, they’re good. This has been a huge inconvenience from the moment we got stopped over an error DMV did, the officer not treating us like human beings, to now the towing company giving us a hard time to get our own vehicle. This is how they make their money. They say they charge extra for weekend releases! Like, we already were put in this predicament, and now have to pay even more and jump through hoops to get our own vehicle back!
Absolutely five stars for Rice’s Towing! They were incredibly kind and compassionate to us during a very difficult time, and their care made all the difference. Each time our vehicle needed to be towed, they were prompt, professional, and attentive, treating our car as if it were their own. Their team went above and beyond with their service and truly made us feel like family. We can’t recommend Rice’s enough—if you need towing services, this is the company to call. Thank you, Rice’s, for everything!
Great service in a time in need. John P. Showed up quickly after the call. Was very professional and respectful. Had us where we needed to go and all was a great experience. This all happened on a Sunday night and all turned out well.
Unfortunately had to use Rice’s services for my Focus that blew its motor on 95, fortunately for me, Rice’s are the most sympathetic and wonderful people you could ever have around in a time of crisis. I had them tow my car a few times around town, they handled my car with care and precision and they were so kind about everything. I could not recommend them enough, and I know if I need a tow that they’ve got my back. Couldn’t be happier with them, especially during a difficult time.
I’ve never used them for towing I can only attest to the character of the guys that were at the shop yesterday…. I live about half a block down from them and had a fire start at my house. It could have been really bad but these guys showed up with extinguishers and took care of it! Thank yall so much
Brittany was great and very helpful. I was able to remove my aftermarket stereo and license plate. What impressed me was I left my oakley sunglasses in the car, I was so busy removing my other stuff after the crash that forgot my glasses that were on the dash, thankfully there’s still honest people and companies out there and this is one of them. They also arrived really quickly to tow my car.
Thanks so much!
My almost 2 decades old truck broke down on my way home from working a month and half down Turkey Point. Im from way up north in Maryland. This shop was able to get my truck fixed quick and for a reasonable price. Staff were timely and professional. The owner is pro America and Veteran friendly and when found out my situation even gave me a ride to my hotel. I was stranded for no more then a day or two due to it being a weekend. I really appreciate the team and company thanks for the hard work
and conversation. The receptionist his wife is also kind and professional. I highly recommend this shop.
This is the most professional towing company I’ve ever encountered. Theresa was incredibly helpful, especially knowing the vehicle was badly damaged (We were all safe when removing items from the car). Everyone was awesome and great manners. I HIGHLY recommend this towing company, if you need towing assistance.
this is the second time i have been sent rice's by my tow insurance. both times they were the only ones available and did great. i couldn't be happier with their help today. i had a tough job and the driver did great, and was right on time. by the way, i looked through the reviews and the only bad ones were not really customers imo, it sounds like they got towed by the cops to me.
Rice’s Towing in Titusville provided exceptional service retrieving our stalled van on the highway. Wait time was less than an hour and Sean demonstrated exceptional care loading our van on the flatbed. He was very courteous and professional. Thank you Sean and the entire dispatch team.
My fiancé and I were driving down us1 and our stabilization arm broke, we called rice towing and within 30 minutes Sean was there to help! He was very professional and understanding. if anything happens in the future they will be our first call!
My wife, granddaughter and I were on our way to visit my new great granddaughter and ran out of gas on Interstate 95 near Titusville. It was 12:30 at night and we coasted into a vacant gas station in the middle of nowhere. We called Rices Titusville Towing. Their truck would be tied up for 2 hours but the person on duty said he would bring me a gallon of gas. He got to our location within 20 minutes and got us on our way. With his long white beard (limping from a recent knee surgery) we thought he was a Santa or a gift from heaven! Thank God for caring and helping people!
The staff at Rice’s Titusville Automotive are exceptional. In particular, I want to give praise to Teresa. She went well above and beyond to accommodate my wife, who was in a near fatal crash (which she was not at fault) on this past Christmas Eve. Even when my insurance company wouldn’t help my wife, Teresa stepped up to mitigate cost where she could.
Anyone looking for a tow service in the Titusville area would be hard pressed to find a better company. They even recommend a phenomenal breakfast restaurant (Rearview Coffee) which my wife enjoyed. Thank you to everyone at Rice’s Titusville Automotive
I have been taking my last 2 trucks as well my sons trucks to Billy and his team for repairs.
Im a loyal guy to those who treat me well.
From the office, the shop, and the tow truck drivers i have always been treated with respect. They are always honest and fair and ive never had any issues with any repairs.
You can go anywhere these days but if you want honest work for an honest price i suggest you stay with a family thats been doing work in this town for many years.
Thank you guys as always, im very happy for the repairs, turn around, and price. You guys are the best!
Had an issue where my mom didn’t have enough money for the tow. And wasn’t 100% truthful about not having enough money, So they took the vehicle to their lot and informed her it would be 25 $ a day plus additional tow if we wanted it taken anywhere else. I spoke to Teresa Rice the owner. And we had a pleasant conversation, we spoke about how we all need help every once in a while and that sometimes people are down on their luck.. but to be honest about your situation and you’ll be amazed at what can happen. I paid my moms tow bill. And she waived the container fee of 25$ a day and the additional 90$ tow to my moms house! She helped me out big time. I’ve used Rices Automotive and tow before and I WILL DEFINITELY USE THEM AGAIN!!
I was very surprised at the pleasant experience at this towing facility after a family member had an accident and our vehicle was towed by Rice's. There were loads of personal belongings in the vehicle which was involved in a rollover accident wich the occupant was not able to get any of the items the day of the accident so we expected the worst. Well much to the contrary there was almost all of the items that were ejected from the vehicle and contents small and large were found inside the vehicle where it was held in storage and the company had taken care to retrieve as much as possible . We were pleased to find wallets and money and other items not expected to be left we're there and I would say these guys are the real deal and can be said to be very trustworthy and not my normal experience with having a vehicle towed. Hands down the best I have had the pleasure to pay for a service I necessarily didn't want. Great job guys and keep it up.
Very rude guy that works here. Said his name was Ryan or Brian. I'm an insurance adjuster. I arrived for an appointment to inspect a vehicle on behalf of an insurance company. Before this guy knew why I was there, he postured, he insisted I must be wrong, he wouldn't tell me if the person I was meeting was there, if I had the correct company ph#, or if the vehicle was on property. While I called my point of contact and the company that sent me, he photographed my license plate, then sat outside, stareing me down until I drove away. I've never been treated like that by a company rep or customer. Disgusting.
My car got totaled in an accident and the staff at rices were super easy to work with and understands that everyone goes through trials. Thank you for all your help
I went into Rice’s as a referral from Jobe’s automotive business in the area. They were unable to help but this review is not about the work they do. This review is about the professionalism of the staff. Theresa was extremely helpful and gave me so much information and options concerning my vehicle. Thanks again I greatly appreciated the advice.
Rice automotive is an answer to prayer. We have been looking for honest car mechanics that know what they are doing. Theresa works the front desk and she does fantastic work getting a good deal. We have also had Stephen as the mechanic. He is excellent and friendly. They keep you up to date on what is going on and offer fair pricing for great work and service. I will continue to use these folks! Thanks foe the great work!!
David was just awesome in safely picking up my 1/2 ton pickup & boyfriend & disabled me, then bringing us all to the local repair shop 1/2 mile away, then 2 blocks home. I'll ask for him again! Thank ypu Rice's for never letting me down.
These people were very professional, caring and understanding after my husband's accident. They answered every question I had and were patient with us. Dealing with all the hassles involved with the accident, it was a relief and a blessing they were not one of them.
I have used Rice Towing and multiple occasions, both for local and long distance towing. Their staff are all professional, friendly, and treated us on a personal level. They treated our vehicles like their own. I won't call any other towing company. We found our forever towing company. Their prices are better than fair and they do a fantastic job. Thank you Rice Towing.
Fantastic company! Theresa (or whatever lady) operating the phone was very understanding of my predicament and gave me my best options, even if it did not result in giving them business. I did, however, and do not regret it. The towing truck came in a timely manner. Dwayne (the driver) was friendly and polite. My dumb car had some type of issue that made it harder to tow than most but he figured it out and everything turned out alright. Overall great experience! Some tow companies get a bad rep but these guys were pretty awesome
After an accident my car was tow by them to their facility. I do not know about the charges because that was taken care of by insurance. The people there were nice, helpful and good at communication. The lady in the office comes across as gruff at first but I think that is just because of the business she is in. She is actually very nice. When I realized I'd left a cd in the player after cleaning out my car she tried to get it out for me. The drivers I met were also friendly and helpful. They are like many places, if you are nice they will be nice to you.
Website
