Good towing company. They took good care of my broken Ford Raptor. Competitive pricing as well. If I ever need a towing service they will be getting my business again.
I normally don't post reviews but thought I would for this situation. My daughter's car broke down last week and she was a mess. I called jacks for a tow and they got there very quick, the driver Christian was amazing and very professional and made sure my daughter was ok and safe and was comfortable the whole time. Thank you Jacks and your amazing driver Christian for taking care of my daughter and her car!!!! I Will definitely be using them for any tows I need from now on.
Jack's Wrecker driver Christian is the best. My car broke down with my disabled mother and kids. Christian showed up in a timely manner and was so patient, polite, professional and pleasant that I just had to leave him a review! Thank you for your exceptional services!
I was in an auto accident on Friday evening and one of Jack's tow trucks responded quickly. I've made two phone calls and both times he was very helpful and had a nice calm tone. The yard was easy to find and easy to get to my wrecked truck. But my favorite was the 4 cats I saw Thanks Jack for make an unfortunate situation stress free!
Thanks to these guys. They showed up a few minutes early and Christian did an excellent job loading my 911. I never worried for a second. I also rode to the shop with him and he was super fun to talk to. Thanks again and highly recommend.
Had a radiator hose blow out and my truck overheated on I-95 a little before midnight. It was a cold dark night and I thought I was pretty much screwed since it was so late. Luckily Jacks took the call and had their Tow Driver Eric able to find me despite being off the side of the highway. Eric is a bright guy, very mechanically inclined which is a rare gift for young men these days.
Not only did Eric have my truck loaded quickly, but he told me a lot of knowledge for my truck and similar makes. When we got to my house 30 minutes later Eric was kind enough to stay around for a few minutes and help me find which hose blew out or if it was the radiator itself. He ended up finding it was a clamp that broke off and which hose had disconnected. Had it not been for Eric I would have spent a lot more money than I would have needed to on a repair. I really appreciate him going above and beyond to help me out.
Fantastic company very prompt and responsive and their driver Christian was absolutely amazing!!! Very knowledgeable, great personality and took very good care of my car, it put my mind at ease in a very stressful situation. Thank you Jack's and Christian for the white glove service!!! I will definitely be recommending this company to everyone!!!!!
Eric was extremely professional and courteous. He quickly arrived when our car broke down, early Thanksgiving morning. The whole experience was less stressful due to our interaction with Eric. He's a great asset to Jack's Wrecker Service.
Eric and Christian arrived promptly this morning to assist us. A popped tire necessitated a tow truck. They arrived within 30 minutes and displayed exceptional politeness and professionalism throughout the process. We truly appreciate their help!
I have roadside assistance that left me hanging after waiting 2 hours. I call Jack’s and they were kind, helpful and professional. They put my mind at ease. Their response time was extremely quick. The tow truck driver went above and beyond. The rate was very reasonable. Will be highly recommending them in the future. Thank you again for the great service at a stressful time.
Great company! They helped us move a large disabled camper from our property. We had some personal issues scheduling the pickup which required several calls. They always picked up the phone quickly, were super friendly and accommodating, professional and prompt! This is the ONLY tow company my wife Jen and I ever use! Thank you!
Fantastic company to work with . I spoke to the manager last week about an RV that is on our property, he was super kind, responsive, knowledgeable, and professional. Looking forward to a longstanding relationship with Jack's Wrecker Service, as they haul small and large objects. Highly recommend!
I was in an accident and instead of taking my truck to my house a couple miles away, the driver persuaded me to take it to his yard because driver at fault would be responsible.....totally not the case, I still as the innocent had to pay for this towing and storage after it sat there for 2 weeks. Nobody informed me anything and I had to do all the investigating myself to find out I was going to pay for it all....I highly recommend using any other services. These guys are smart/slick at the mouth and will do anything to get as much of your money as they can, Regardless of your wishes.... Also believe they stole my chest waders out of my truck....dirt would be complimenting this company.
Sean did an absolutely terrific job. We had a 7,000lb bobcat excavator that slid into a pond. We were pretty sure this excavator would need extensive repair IF he could even get it out. Sean showed up and did an EXCELLENT job towing the tractor out of a VERY nasty area. It was suctioned to the bottom and had very few strong points to pull from, but he found them. The tractor had 0 damage and started right up after. We were all very impressed, and the pictures do not do justice of the situation. Great job Sean and we will continue to use Jack’s as long as they are around.
We purchased a 34’ long class A motorhome that had been converted into a tiny home, and thus had no driver seat or controls including steering! It was located in a precarious wooded lot and required some deft maneuvering to extract it such that it could be loaded onto Jack’s Landoll semi trailer for transport over the road to our home some 40 miles away. The Jack’s team (Bret and John) were able to shift the vehicles transmission into neutral and release the parking brake from beneath the rig. After much careful maneuvering and trimming of trees, the RV was successfully extracted and loaded onto the Landoll. Upon arrival at our home, which also had its own set of logistical challenges, the RV was offloaded and successfully maneuvered onto my driveway. Not cheap, but performing the impossible never is! A challenging task well performed by the Jack’s Wrecker Service team. Many thanks also to Gilles for coordinating and scheduling! Highly recommended!!!
Brett was the picture of personable, professional, punctual, and all manner of positive “P” words you can think of. Had great suggestions as to where to go for the night with truck parking and all of the above. Whatever you’re paying this man, double it. Thank you very much, sir.
Tom did a tremendous job with my 2008 civic si, it’s slammed on the ground and he didn’t touch drag or anything! Timely manner and a job well done, wont use anyone else for my towing needs!!
Pete did a great job towing my car, was quick to get there, quick to get going, and was very personable on the drive to my destination. All around great experience!
Edit: I needed my car towed again, and decided to go with Jack's again, this time Tom towed my car. Tom did a great job explaining his process and reassuring that my car would be perfectly fine. 10/10 will use Jack's again.
They were super friendly. One of the guys offered his help at the business by trying to help my husband boost the battery to see if it would start. Another guy, I think his name was Pete, went above an beyond. We had the scooter towed to our house. My injured son was the only one home at the time and Pete unloaded the scooter and he even put it in the backyard for him. I am super thankful he did that. The service at Jack's Wrecker was freakin awesome. Thank you guys.
*9-21-22 UPDATE* My luck has just been the best lately. Jack's helped me out AGAIN. This time, Pete showed up and got my car home safe. Jack's is my first and only call at this point. Every single employee that I have delt with over my past 3 tows have been incredible. I highly recommend this company.
Tom showed up very quickly and was super personable as well as professional. It's not like anyone is happy to get towed but if it happens again, I'll be calling Jack's.
We have used Jack's Wrecker Service for transport of around 200 cars since 2016 at the American Muscle Car Museum, Just had a rare Porsche with a value of over 1 million delivered today by team member Tom, Tom has a caring personal touch when he transports for us. Larry at dispatch is Great to work with! Thanks Jack's Wrecker Service
Drew and Troy helped towed my vehicle when I gave jacks a call. Great drivers. They were quick on response time and even called to make sure they were given the correct address. Upon their arrival they immediately greeted me and went straight to work. They even cleaned up the spill that my car made. Overall great experience with these two. Made the process quick and easy and had the vehicle towed. 10/10 would recommend to anyone
I used your company today and would like to say I was very impressed. Your driver arrived quickly and Pete was very courteous, helpful and skilled at his job. If all your employees are like Pete you are very lucky. Would recommend your company to anyone knowing they will get great service.
My truck broke down at 3:50am and my tow truck driver Pete arrived in a very timely manner. He was exceptional in every way. He took car of my truck and loaded it into the back of his vehicle very quickly and carefully making sure not to bump anything. He was very personable and fun to talk too even though it was so early in the morning. I Hope that if I ever need another tow truck I get Pete to assist again because then I'll know everything will be alright.
These people are the best that there could be when it comes to a honest dependable service. They have bailed me out many times and treated me wonderful. I trust and truly appreciate the whole team.
Thank your Bret for excellent service, came in short amount of time then told. Was very professional and quick. Would recommend to all friends and will use you guys again I’m the future.
624 W New Haven Ave, Melbourne, FL
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