Advance Auto Parts in
Alachua (FL)

My husband sent me in to Advanced Auto with a list. Conner was very helpful, knowledgeable and I didn’t feel dumb. Thank you Conner for your great customer service.

I would like to recognize Connor for his great service. Connor always is helpful, courteous and very competent. He has always gotten me the best part for my vehicles.

I really appreciated the help I received from Connor Lewis. Excellent service, very respectful with great customer service!!

Conner has always been helpful with all my car repairs. He has been very professional and represents Advanced Auto parts in a positive manner.

When on the 6th to get headlights, Conner was super helpful.

Connor was very helpful. He and James O. were very knowledgeable and helpful. I would definitely shop with them again.

How do I leave negative 5 stars on Devon n. I just went in there for oil and man what a bad experience asked about oil deals and he threw a book at me without saying anything. When I told him what I wanted he told me to go get it, very rudely. The man looked half asleep and clearly did not want to be there. I've never had such bad experience here before.

I had an issue while traveling and stopped at advanced. Bill was awesome! He took time to hook up his diagnostic computer and with the readout and his personal knowledge was able to successfully diagnose the problem with the car. I really appreciate Bill and his attention to Customer Service!

Staff is friendly and knowledgeable. I lost my receipt and they still did a swap on a part with lifetime warranty..... Thanks. I appreciate the good job.

Very friendly, courteous and professional employees. Helped me diagnose my vehicle in a timely manner. And sold me the correct parts to repair my vehicle at a decent price.

Bought two RV batteries online. They had them already on the cart waiting and the price was significantly lower at Advance for the same batteries I priced at another Business! It was a pleasure doing business with them.

The man who assisted me today saved me a lot of extra hassle. His name is Bill, and I left there thinking he went the extra mile to help me get what I needed. He was very knowledge and made quite useful suggestions. Hat's off to you, sir.

Billy the manager is a good dude I've known him for many years he's always made sure that I had exactly what I've needed anytime I needed it for my vehicle he's got a good staff that is knowledgeable and works hard to find what you need this Advance Auto Parts is my go-to place when I need parts. If Billy doesn't have the part he will try to order it and have it there within the day or the very next day.

Stopped briefly to ask for help fixing wiper motor. Asked to borrow a needle nose pliers. They didnt have one...? Not a repair place, I understand, but the level of disinterest in lending a helping hand was disappointing.

I stopped buying a while ago in this store due to the terrible attention of one of its employees. Yesterday I returned after a long time due to the urgency to buy motor oil and oil filter. To my bad luck, the same seller served me. I asked him if there was any cheap offer for synthetic motor oil and filter, to which he replied that the price will depend on the oil you choose. Ok, zero information about the current offers. I didn't say anything and I went to choose the oil and I asked him for the oil filter number and he told me that he would take care of it. I chose a Mobil 1 oil and filter bundle. I went back to the seller, the oil filter was already in the bag. I made the payment and when I checked the bag the seller had put a Carquest filter, the cheapest one. When I complained about the filter, he told me "that's what we have available". And why didn't you tell me that from the beginning? I replied. Well, if you want the Mobil 1 oil filter you're going to have to wait because we don't have it in stock, he replied in his usual lousy tone of voice. I only took the things that I had bought and withdrew, never to RETURN AGAIN. Then I realized that the bundle also came with another product that the seller did not give me either. I always had bad experiences at this store. I have experience as an auto technician so I can tell what this seller does.

Went to buy some brake fluid. I saw a sign that said they loan tools. So I borrowed a brake bleeding kit. You have to leave a deposit which is understandable. But the deposit was refunded immediately upon my returning of the kit.

Needed Rear view mirror kit..Big ole Bubba went out to 2 customers cars w a wheeled tool kit & helped them(:previously Bubbas lil bro said they could NOT help customers.I spent half an hr out in front trying to fix my rear view mirror w ole Bubba walking by me several times( I got NO HELP) KIT DIDNT WORK So went inside and both Bubba & lil bubba told me what I did wrong! Totally BS!

Very helpful staff that helped me find exactly what I was looking for and suggest a different item that may work even better. Clean and orderly store. Can't ask for more!

Seriously the best and most helpful auto parts shop in all of Alachua county. Every time I've come in here to fix up my aging car I have been treated well and been given good advice and excellent product recommendations. As a mechanically-competent female I'm all to familiar with being treated like I don't know anything when I'm at a car parts store, but here that's not the case. The staff is friendly and helpful and has never talked down to me. Products are always in stock when I need them and the variety and pricing is good. Highly recommend this location! Great people and great products :)

I bought a battery here 1 year ago, I paid extra to have a 3 year warranty. I have to take it back . Now they cant find me in the system even thow they have all 3 of my phone# for the last 10 years. Now I have lost my warranty due to an employee that didn't do there job correctly, from over a year ago. I'm now forced to buy a new battery.

Windshield wiper came off on the highway, this was the closest store. Thank you Blake for attaching my new wiper properly in the rain, I really appreciate it! Back to the road. I would highly recommend this place for their above and beyond service.

Unbelievable customer service. They checked my battery, alternator and starter. Then my battery terminal would not come off the post so they could replace my battery. Both employees busted knuckles and worked what seemed like an hour to get by battery out so the new one I purchased could be installed. Who ever the GM is of this store should be very proud of the employees working for there. They were superb!!! Thank you so much for your help and the accomplishment of today. They are worth a raise!!! Sincerely, Ronny Fort, Alachua resident.

Went to Advance Auto Parts for a simple battery replacement and the two guys that helped out..Bryan and Blake were amazing. They were extremely patient through our minimal knowlege and very kind ..will definitely be going back! These guys were awesome!

Went in because I noticed my headlight was out on my way home from work. Although Advanced Auto doesn't change out headlight bulbs, both Brian and Blake were helpful in giving direction for changing it out before I drove back to Gainesville. Thank you so much, and thank you to your friends for their patience.

There was only one other person in the store and I asked if they could check why my tire light was on before I had to get on the highway. They were exceptionally begrudged to help. They shooed me away saying just put some air in it with out offering to do the free test to make sure me and my child would be safe on our trip. Don't bother stopping if you don't have to.

I had a minor emergency...a dead battery and when they went to install it apparently my car had a battery that is supposed to be professionally installed. I was from out of town, the general manager, Shannon, took pity on me and not only installed my battery, but had to take apart what seemed like 1/2 my engine to do it! He didn't have to do that but out of just being a nice guy he helped me and sent me on my way. While I was there another lady had a dead battery but needed to go to the ATM for cash to buy one...another employee used store jumper cables to get her going again...outstanding customer service all around!!

One of the worse customer service places ever been in. Was helping a friend replace her battery, this was not a leight battery plus I'm 66 years old. when I walked in there was only one person working the counter so I lifted the battery on the second counter and a sales rep with a red shirt came walking by and sat at the third counter and motioned to me to bring the battery to him God forbid him stopping and ask how can I help! after he tested the battery and said it was bad I asked him doesn't he have to charge the battery before testing he said the test said it was bad you can buy the battery somewhere else. believe me there won't be a next time. next time I'll stop at the new Auto Zone.