What clients say about Brandywine Body Shop in Newport (DE)
Super amazing guys here they did such a great job on my bumper and dropped my car back off to me at my work and added in new windshield wipers that I needed bad....I'm a PA girl but will travel to them for everything from now on!
Great guys. Very professional. Easy to work with! They turned my car back to brand new. And I really love that they vacuumed inside my car and wiped it down. They even left the remaining paint for my car. I'm happy to have went with them!
I would give them more than 5 stars if I could. A family member messed up the front corner of our SUV while backing into our garage; and the people at Brandywine Body Shop made it look just like new again at a very reasonable cost. Sean also took some white brush marks off of my SUV while I was there, and didn't charge me. It only took a few minutes; but it was something I didn't know how to do. I tried to buy lunch for him; but he wouldn't accept that either. He said it was customer service. This place is amazing and their customer service is outstanding. Thank you, Sean & Brandywine Body Shop!
I brought my Jeep Wrangler in for a door hinge repair and tailgate hinge replacement and not only was the price great but the work was also phenomenal! I was able to schedule an appointment the day after my consultation and dropped it off in the morning, they had it finished by the afternoon. Everyone I talked to at the shop was friendly, I had such an awesome experience. Any other work I need I will definitely be coming back!
Brought my truck in to get body work done.
They try there best to save money and go the easis route because when I got my truck back it looked nice from the outside, but inside the body work was part that wasn't painted.
And the paint started to peel of the corner cab and between the door and the cab
If your insurance tells you to bring it here. Dont bring it. They did a poor job on a nice truck. Cheap and poor
I've used Brandywine Body Shop for at least 5 repairs, a few insurance related and a couple where I paid out of pocket. I had great experience for each situation. Each time, I got the car back and it was like it never happened. If your paying out of pocket, they are the best value around. I saw a couple of the "Karen" reviews... I am sure there is a lot more to those stories. Don't hesitate to use them.
I used Caliber Collision ONE TIME. When I got my car back from Caliber, the paint job was full of "Orange Peel" and they ended up having to sand and repaint all the work they just did!
SUPPORT LOCOL, STAY WITH BRANDYWINE BODY SHOP
The shop had excellent customer service. I received all the information I needed within a couple hours. Very satisfied with their service. Will use them again in the future.
Great repairs. On time and on budget. Cost was exactly what was estimated. Very professional. Handled all the insurance paperwork. Will definitely use again.
Would definitely recommend to friends and family! Mike took care of me (and business) with zero hassle on my part! For me, this meant they: (a) got me in the same day I called (Friday afternoon!) for an initial inspection + review the insurance estimate, (b) explained clearly what else could happen (potential unseen damages once they took things apart), and how long repairs could take or not, (c) got me on the next available opening (Monday morning a week out), (d) completed the work in the time exactly as Mike explained, i.e., I got my car back Friday the same week (dropped off on Monday morning), and (e) they handled all the work with the insurance firm!
Brandywine Body Shop rocks! Recently, my car was involved in an accident while I was inside JCPenney's shopping. The front passenger side door was bashed in and the whole door needed to be replaced. I read some of the other reviews before I chose Brandywine Body Shop, and eventually I chose it because it was so close to home I could walk if I had to. I'm really glad I did. My car is older so it can take a while to locate the parts. The customer service guys are kind, honest, have a sense of humor and didn't try to offer anything they couldn't deliver. I like that. They finished the job in a little less than the time they thought they would need. The work was FLAWLESS. AND they cleaned my car inside and out. Including the trunk. Goodness! I wasn't even sure it was my car. They even left a little bottle of paint that I could use for dings and scratches later on. I was able to leave the rental right there in the parking lot for the company to pick up. I would not hesitate to use or refer this shop to anyone. Thanks, guys for a great job and for treating me with kindness and patience!
Mike and his team are AMAZING!!! Professional, Courteous and Informative! My family and I have used Brandywine Auto Body for several years and will continue to service this site for many more years!!!
My car had $24,000 in damage and should have been totaled but my insurance went for repair. They did awesome job at Brandywine Body Shop. I just went back for deep door ding. The team was fast and did awesome job.
Talented people from the front of house to the back. Also, took care of a few small extra things, not requested, that really made the job more than complete without charge. You don't get that kind of service much anymore.
They fixed my pretty car. They were on top of keeping me informed and explained all the things they had to fix and why and why things took a little longer then expected. Really nice people in the office.
Stay away from this shop even if your insurance referred them for repairs RUN the other way! Brent is the rudest, ignorant, non responsive person I've dealt with and does NOT let you speak of the issues of the accident (hit & run inn my case). Did not fix my vehicle properly and when I called to speak of issues Brent didn't want to hear that my vehicle was rolling back on hills and would NOT drive unless I floored it as it was rolling back on other drivers. Did not receive ONE call on the status of repairs AND they had my vehicle from May until July!!! Stay away from this shop, you will be truly disappointed by the service provided, I'm just saying.....you've been warned!! UPDATE 8/4/17 after request of insurance company to return vehicle to shop, still under warranty, informed that BRENT was going to total vehicle but because it is 4x4 it is worth money lol yeah money for them to half repair said vehicle and then received a call from MIKE after new rental contract and was told they could not store my vehicle SECURELY on lot ad they had no room! And it would be placed outside lot for my responsibility. WHAT?!? So I should drive my truck that's a danger?? RUN DO NOT USE THIS SHOP
My wife was rear ended by another driver on Rt. 1 by the mall who was more interested in what was going on on her facebook page than driving her car. We've had experiences with other area body shops that were okay, but each time there were issues that required multiple trips back to the shops to take care of things that should have been done right the first time. So this time I did some checking on auto body shops, paying attention to reviews that were posted to give me an idea on who to take the car to. I settled on Brandywine Auto Body after reading pretty good reviews on the internet. I took the car there (still feeling a bit uneasy). I spoke to Brent, the owner, about my car and the repairs needed. Brent was very easy to talk with. He had no problems with any of the questions I asked and helped to put me at ease. I went ahead and scheduled the repair. Dropped the car off. They actually let me visit the shop to check on the progress of the repairs, which I did a few times. They were very helpful and showed me exactly what they were doing and explaining why they were doing it. My aim on taking the car to a shop was getting it back to pre-accident condition, since it was less than a year old with only about 10K miles on it. Brent explained to me that was their goal also, and when I visited there they showed me what they were doing to get it to pre-accident condition. After a couple of weeks they were done with the car, and when I picked it up I was extremely happy with the repairs. I'm very picky, and I couldn't tell where the car had been hit. It's been a couple of months now since the repair and no issues. I'm so happy that I'm going to take a used car that I recently purchased there to have Brent do some touch up work. Thanks to Brent and the guys at his shop.
I have taken a few of my cars here in the past. It has always been a great experience. Just picked up a car yesterday and really appreciate the personal attention I have gotten with the owner as well as the other mechanics. Would highly recommend this body shop.
This is the only body shop that touches any of my vehicles. Brent and the guys over there will repair your vehicle to a condition that will supersede the OEM fit and finish. They also work directly with the insurance companies and rental car businesses for a seamless transaction from start to finish. I tell everyone I know to take their car over to Brent when the unfortunate happens!
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