What clients say about Delaware Auto Exchange in Felton (DE)
Bought a car that was advertised with 92,000 miles, waited almost two hours to get paperwork and keys, just to go out and start the car to see it has over 170k on the dash. Had to wait another 30 minutes to get refunded. Ended up going home empty handed, wasted about $50 in gas and tolls and about 8 hours of my time
Alot of the vehicles come with a title delay and all vehicles are sold as it. You can only check the vehicles the day of auction but can check and test drive them Tuesdays and Wednesdays 9am to 5pm and Fridays 8am to 1pm on the auction property. There are also fees associated with the final purchase cost see pictures. This was taken in January 2026 and may change. Best wishes! Very competitive environment not ideal to take children.
This place absolutely sucks! I drove 2 hours to get there, told by lady at desk that I could look inside vehicles and use my scanner, went out to the vehicles I wanted to look at and test and every vehicle was locked. The manager said you can only look in vehicles between 9-1pm. So tell me, if you live two hours away, and you show up at the time frame to look inside the vehicles, what the hell are you suppose to do in the time frame (1-630pm) when the auction starts? The web site does not tell you this information. I have never saw a auction that you can't see inside or test it before you buy it!! Has anyone out there bought a vehicle without turning the key? What a disappointment. Besides living 2 hours away, it cost me gas to get there and back home, plus all the tolls. BEWARE, THIS PLACE ISNT ALL ITS RACKED UP TO BE!!
Hi from the UK love all you do cj say hi to sunny,great motivate gear,fabulous family, very loved in the UK,genius family, watched you for 8 years,never disappointed your youtube content ??❤️??♥️??❤️??♥️
Staff was very knowledgeable and so friendly from the front desk to the people driving car in and out of the lanes .car were clean inside and out !!! Great nephew bought a car drove it from Delaware to Ohio with No issues ...Definitely would buy again from the auction..Thank you DAE
I have never been here, but I can honestly say whole hardly say Cj is an amazing person,works hard for his family and such a down to earth perosn with a heart of gold. Just from watching his yt vidoes for as long as I have I can say he is a good business man and knows what he is doing. Love cj ❤️
Had a great time here. I like auctions. Word of advice, know what your looking for. Cars posted no later than Wednesday with the Vin. Due you due diligence in checking Vin, etc. Got 2016 volkswagon cc and 2008 lexus rx350 for 8000. They look and drive great. Repairs done once diagnostics done to sensors on vw $ 1,380. and maintenance for Lexus $1,410. Great buy. No car payments. FYI codes were showing on both cars we brought so we knew we were going to take them to the dealer for diagnostics.
Never been to this place but CJ Faison is a good businessmen and from seeing his YouTube videos of this place he works hard,I love cars he seems to be doing a good job
Purchased a 2011 Chevy Traverse with 102000 miles at auction on 04/03/2025. Less than 2 weeks later, the car has engine failure. Need an expensive timing chain job done. Worst transaction ever.
Purchased my first car back in 2013- a Toyota Camry for about 2700$ and is still running in 2025 (passed to my young brother) This was a great experience and everyone was professional. Look up the vehicles online and show up. Perfect spot to find a first car.
I have been several times and l have purchased 2 vehicles. They have the nicest staff. The lady up front and the ladies that process your paperwork. I work with the public and kindness goes very far with me!
Few bargains here. The stock is rough, small dealers don't buy here, it's the junk dump that pays better than the junk yard. These cars are ugly, most with expensive problems. Better cars at better prices everyday on Craigs and Facebook. They charge a buyers fee that runs about 10% and a sellers fee the same, so it's a lucrative operation for them. Wilson's in Lincoln has better cars at better prices if you want to buy at auction.
Giving a low rating due to shitty customer service; came here today to look at the list of cars they have on their lot, blonde haired female in the office did not seem to be of any help or asked me what I might be looking for, i asked about one car and was told it was sold a few weeks ago but still on their list i looked at,nice way to push customers away ?
Update June 2023:
I took my vehicle to a dealer to replace a starter. When the tech raised the vehicle, the body separated from the frame. All the support points had rusted out. Just a warning to inspect your vehicle for rust. The vehicle had 77,000 miles on it when I purchased it. Buyer Beware.
We have purchased 3 vehicles from this business, and all were in relatively good condition.
I am suggesting that they change the contact email on their website. I believe that it's the owner, and he never responds to emails. I did see where he took the time to post a sarcastic response to another review???? That is poor customer service. I've had some pretty important questions in the past, and he hasn't responded to any. If he is too busy, may I suggest that he assign someone to monitor his email?
Very fun atmosphere and a lot of affordable cars with good deals. There is a sense of fun and. No stress there as all the staff are very friendly laid back helpful and knowledgeable. Highly recommend for your next car if you need one.
I purchased 2 trucks from this auction ($4,700) only to get to the main road and 1 shut off. We thought maybe we needed gas so we towed it to the gas station which was only 2/3 blocks down the road. After putting $50 of gas in there it still wouldn’t start. Then the other one cut off at the gas station and all the brake fluid ran out. Had to get it (Titan) towed back to auction and everyone was gone except for one gentleman that was waiting for his ride, he advised me to call back the next day. I called and talked to a young lady and she said the manager would reach back out, of course no call back. I’m from Baltimore there’s no way I’m paying to get it towed from there. It looks like I’m out of $2,800. We had ride all the was home with the emergency brake. I will be contacting the BBB about this place they’re literally robbing people. I’m aware that I purchased this truck as is but, it’s also supposed to be drivable not push/pull or tow vehicle. Smfh STAY AWAY PEOPLE
Just bought my second vehicle here in 6 months. Both times the check engine light was reset. Immediately after pulling off the lot the engine light reappeared. Both issues were from stretched timing chains ($3k repair). I have spoken to several people and they've had the same issue. No way they dont know that this is happening. Scam Artists! Spend a little extra and go to a dealership.
auction broken vehicles, I went with my family and bought a vehicle and ran 20 miles and in 95 north broke, voting all the oil and a hole in the engine. They cheated me, they can not do this.
This was my first time experiencing this auction and I must truly say that it was a blessing! They were honest, accurate, and fair. Even the pleasant personalities of the staff members were memorable. I love my purchased vehicle and I will definitely be back! Thank you!
The employees are great and will always take an extra step to help you when you need it. The cars are range of years and many to choose from. They even have a beginner s class to inform you of the way things operate. If you are looking for a car for your kid or you this is the place to go.
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