Elvis Auto in
Moosup (CT)

Elvis and Troy both worked with me and my girlfriend when buying a vehicle. Help with any issues with the vehicle and fixed what we needed done with out any problems. You need to remember you are buying a used car so ask the questions and point out any concerns. They are also willing to do any maintenance needed in the future at a reasonable cost.

I bought a van a year ago and nothing but problems with it now it has a short in the radiator fan I'll never go there ever again so I still have problems with my van it needs over 4 thousand dollars worth of work one of the worst dealership s around buyers beware

If I could give ZERO STARS... I bought a black 2014 Dodge avenger from a dealer named Troy on 4/19/2023 for $6168.30 & on 11/13/2023 the vehicle BROKE DOWN & mechanic informed me that the repair would cost MORE than the car was worth! When I reached out about the issue, they said sorry sold AS IS! I DIDN'T EVEN HAVE THE CAR FOR 6 DAMN MONTHS! Very bad business!

Excellent service! They worked with me when others said “NO.” They’re different than most car dealerships they don’t keep you there for hours on end and are up-front and honest. Tell them “Marie” recommended yall!

LEMON LOT!!!!!! Me my daughter and my father all 3 at the same time got a car from here. And it's been nothing but problems. a car place that has no tow!!! Their mechanics know NOTHING!!!!! Selling cars "as is" meaning ALL THEIR CARS ON THE LOT ARE MECHANIC SPECIALS ONLY!!!!!! DO NOT BUY FROM ELVIS AUTO!!!!!!!

Elvis and company have treated me very well. Had some issues with my vehicle, but was impressed by how they were willing to support and work with me. I would recommend them if you’re in need of a decent vehicle at a reasonable price.

I was approved right away, they even offered to pick me and bring me in instead of taking an uber, They were extremely knowledgeable, and very friendly. they answered all my questions and and addressed all my concerns, they were extremely patient with me, great customer service! They made me feel very comfortable about my purchase, I was in and out I highly recommend Elvis auto!

They’re very pleasant. They’re very quick and they have clean dependable vehicles I would do business with them anytime this is my second time only because I got into a car accident. Mine was totaled so yeah I would recommend Elvis Auto five stars.

I’ve have nothing but great reviews on Elvis Auto. They were very friendly and helpful. I got my 2013 Subaru Outback from them. This was a very painless experience, I just went to look and ended up leaving with a car. Thank you Elvis.

Bought a 2012 Honda Civic from a salesman named Troy! He’s was very nice , the car has absolutely no problems!! Runs and drives amazingly. Already took a quick road trip to a family’s home out of state. Highly recommend going to Elvis Auto to get a car! Whether it’s a first car for your kid or even a nice new car for you!!

Nothing but issues. Had to return a jeep 5 times cause they didnt know how to fix it right the first time and they lost the title. Switch it out for another vehicle and they had to take it back few times to fix it. They buy cheap old beat up cars and sell them way over the blue book price would never go back. They also spray paint underneath all the vehicles to hide rust and anything else. Would never go back there again total trash. And they also promise you the car will pass inspection. My car failed 3 times until i found someone else to fix it. There mechanic stole money from my vehicle when they was trying to fix it. They admitted to doing it and nothing was done about it. The day I took the vehicle home they never put oil in the car they said they forgot Update 6 months after I bought the car it’s officially dead. Don’t trust them they sell nothing but junk. My son’s car came from them and guess what dead only one year after I had my mechanic do an autopsy. He said they use a different engine just to pass inspection and the lemon law.They have there friends work on the cars so they get away with everything. They are not part of the BBB cause they failed 7 times with a F. Look it up

I understand Elvis Auto buys these cars from auctions but I am quite amazed at how confident they are in cars that they seem to know are scrape metal at the end of the day. Purchased a Subaru Outback that the salesman drove on vacation admittedly as he left trash in the car that he needed to clean out before I got into it. Salesman cut us a “wonderful deal”. I noticed the oil pressure light was on when I test drove and I called and asked them to fix it before I picked up the car. Salesman told me over the phone “Oh we know about that!” And then called back later after talking to “Elvis” and said they would fix it.Red flags but I was under the impression as it was a wonderful deal and the engine was clean that the car was ultimately fine as they took it to the mechanic allegedly (not sure at this point if it’s true!). Took it to my own mechanic after buying it (folks you definitely should do it before!) and the mechanic asked me HOW I DROVE THERE!!! Genuine disbelief and they gave me a six page packet of everything they found wrong. Over a dozen repairs needed. It was a couple grand worth of repairs!!! Some notable repairs to give you an idea of what they will sell: Six of my lights were out, transmission pan was leaking, my coolant line was severely rotted and would leak very soon. My brakes were unsafe and needed to be redone completely, my car battery was loose and needed to be tied down, needed my spark plugs replaced, one of my valves was leaking. Incredibly embarrassing now looking back that I even stepped foot on this scammers lot. And the best part is when I spoke to my neighbor who a mechanic and deals with selling cars is that they do this and know better as they were called out publicly before. I’m embarrassed truly and wish I wasn’t so naive. I’m ashamed of giving them the benefit of doubt. Elvis Auto isn’t a “dealership” . It’s a scam!

My wife went with her father to get us a 2011 Subaru Outback, and they had nothing but amazing things to say about them. We haven't had any issues like other reviews are saying. With great service and an incredible lineup of cars, I will be recommending others to shop here first.

Bought a car here a month ago was charged 7000 instead of the sticker price of 5500 as well as 1500 in fees then after interest I’ll be paying 10000 in the end … ok that I could deal with then I call them say my transmission is slipping they told me wait 30 days then you can use your warranty … bet ! So I was like ok I’ll wait it out … took my car to get checked out the entire underside of my car is completely rotted and the warranty doesn’t cover rust so my slipping transimission isn’t covered either so I’m out 10000 dollars plus 400 to get it diagnosed where they told me it’s not worth fixing so and a car so thanks so much

Bought a car from these guys paid 8k returned it two days later car broke down, mechanic looked at it then and said transmission was messed up so we contacted Elvis auto who then had us bring the vehicle to them and had to pay them an additional 500$ to have fixed. Two months later transmission blew while driving and i got seriously hurt and I’m lucky I didn’t loose the child I’m carrying. Turns out transmission has been bad from the beginning. Pretty sad CT doesn’t have better laws to protect us from dealerships like this and if they had these people would be long gone. Please stay away

Bought a Volvo xc60 and have had nothing but good success with it. Elvis and Troy have always had great respect to me and professional. If you have any problems with your vehicle they will go miles to help out, just ask. Highly recommend. Thank you Elvis Auto and the entire staff.

This process was a pain in general, up until I contacted this dealership. Troy was so freaking awesome I thought he was the owner. He communicated, he was straight up and transparent. He worked with me and my wife and got us squared away. The only problem I had was the finance guy that called me was arrogant and rude and did the worst job I’ve ever seen in car sales explaining the process or what he was or wasn’t going to have in your finance agreement. I don’t mind a finance agreement, but when it comes to money you need to be straight up with what you’re attempting to add in the agreement. I asked numerous questions he refused or just ignored answering. Dealing with Elvis he definitely makes you feel like he’s doing you a favor he was such a jerk we almost pulled out of the purchase to our own detriment. Thankfully Troy saved the day. He answered every question I had he was honest and trustworthy 10 out of 10 I’d recommend this guy he sells you a car the way he’d want to be sold a car and I respect that. I’ll gladly be a return customer if he’s there if not I can assure you your time will be a disaster. The only reason that car is in my driveway and the deal finalized was because of Troy. That man deserves a raise and partnership he knows how to make money and run a business.

Bought a 2015 chevy cruze 4 door They said that there was nothing wrong with it, as they know. Big surprise I paid 6500 and have put 2500 into a new headgasket for the vehicle thought the problems were over with but the electrical is shorted barely works and now have to fix the turboline because it spits oil everywhere now that's another 2300. So I asked them if I could get cash to fix the vehicle and they said no because there trying to run a business.. well I'm trying to get a vehicle that runs should of looked somewhere else 0 star rating if I could I highly recommend not buying here.

I was NOT looking forward to the car buying process again.. I seen a FLAWLESS suv that I didn’t think I’d ever be able to get into. I took a leap of faith and inboxed ELVIS. Within 45 mins he had me approved, with the contract signed, AND the registration paperwork ready to go. He did this with the help of TROY. All over the phone, after hours!!! They made the car buying process easy. They even saved me a trip to the DMV ❤️ if you ever find yourself browsing through their inventory.. JUST DO IT! They’re reasonable and go above and beyond to crunch the numbers for you. Highly recommend. Will never go anywhere else

I bought a vehicle from Elvis about 6 weeks ago. Elvis, Troy, and the mechanic Mike answered all my questions and prior to making the deal, new tires, and a taillight were replaced . Recently, the water pump had to be replaced and they responded immediately and got me in right away ! I have dealt with Elvis on a few occasions and I got A1 service from Mike the mechanic and Elvis. They will work with you if you call if there is a problem. People usually do not respond if you get good service you expect, only negative responses that could have been avoided with a phone call.

I bought a Chevy Silverado that turn out to be a lemon been breaking down every day told me had 30 day warranty with them plus the warranty I’m paying for which doesn’t really cover much of anything although they told me it covers everything but brakes and tires truck truck had issues brought it back to them to fix a week later to finally get it back to have none of the things even fixed just a very bad experience for first truck buying used. I do not recommend these people to anybody.

Purchased a 2015 Volvo XC60 from this business in February 2023, about two months after having a baby. IMMEDIATELY started having battery issues. The battery would die while the vehicle was in motion, which was TERRIFYING with a newborn in the vehicle!! Was told it was an alternator issue by the guy I purchased it from, and when I insisted that was NOT the issue, he suggested I bring it to a Volvo dealership because he wasn’t sure what the issue could be. I spent $350 replacing a fusible link and a B positive cable, along with having MULTIPLE recalled parts removed/replaced from the vehicle. I sent the invoice to the guy I purchased it from, and he never responded of course. Now, I have to dump coolant and oil into it every other week to keep it running. Why? Who knows, I have no puddles under my vehicle when I leave the house or the office, and I see none of the signs of a leaky head gasket. I gave this business $12,500 of my hard earned savings for a vehicle I’m scared to drive in with my kids, after spending 8 years in a car I maintained meticulously. I’m extremely frustrated and dealing with some serious buyer’s remorse - if you can, spend your money elsewhere, even if it means putting that money towards a down payment at an actual dealership.

Great place to buy a car bought my 2012 Chevy equinox and has been a great car, they even worked with my budget. My husband got a car a month or so later something happened and car was no good, I went down there and they took care of it put him in a new vehicle. The owner and staff went above and beyond to make sure I got a great reliable car and that my husband wasn't without a vehicle. Great place to go for a car highly recommend.

I purchased my vehicle with the promise that they would fix a few things. Contacted them multiple times and they will not get back to me. Said all new filters and oil changes-there were nests in one when I checked the other was filthy black hadn’t been checked in years. Doors leak, sunroof leaks, every time I have checked in to see if they will fix what they promise upon purchase, it’s radio silent. DO NOT BUY A CAR FROM THIS PLACE. The amount of repairs my car needs costs more than what the car price was.

Buyer beware worst car purchase ever, didn't expect a new vehicle but what a lemon. Purchased April 1st picked up April 13th thing was filthy inside couldn't even clean the trash out of it. Was told they went through the vehicle mechanically but it over heated on the way home and no ac. 10 miles away. Called was asked if I checked the fluids I mean why would I?? I just bought a car they supposedly went through. Anyhow was 3/4 of a gallon low on antifreeze. Still over heated at idle so brought it in a few days later they replaced fans an a hose. Tried to charge for the parts. Ignored the ac problem. I get it older then 6 years no warranty but a respectful dealer who sold you a 8000 dollar car that didn't get home would of went far an beyond to make it right. Fast forward a couple days an it rains windshield wipers don't work, an boom tire lights on. 3 out of 4 tires dont hold air. Few more days breaks down misfire in plug 2. Not around the first week of May total engine failure after only putting about 400 miles on the car. There pushing junk straight from the auction with doing nothing but brakes an selling lemons. I was told the extended warranty was required by the finance company the company said no it was optional an they would gladly remove it. I didn't remove it but they are trying not to cover the engine as it most likely had the issue prior to me purchasing it. Never felt so screwed in my life.

⚠️IF YOU NEED A CAR COME HERE⚠️ My husband & I were looking for a car & stumbled across Elvis Auto from Facebook. We saw a Jeep that they just got in, so we went to test drive it & it was perfect. They did need to fix a few things on her, which took a couple weeks but it was WELL WORTH IT! Troy was friendly, and made this process SO much LESS stressful they it needed to be!! Elvis, thank you again very much for your amazing & knowledgeable staff. We very much appreciate everything you’ve done.

Elvis and his staff were great to work with! Quick and easy transaction made. The vehicle we purchased needed some work done and they addressed it immediately and also had it inspected and ready for us promptly.