This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Brooklyn Motor Sports Inc. in Brooklyn Township, CT earns a strong 92/100. Customers consistently praise friendly, professional staff (especially Merrianne), fast approvals and flexible financing, low-pressure help, and quick, often same-day drive-offs. Inventory is noted as varied—SUVs, vans, trucks, and cars. Common gripes: a few buyers report costly long-term repairs and a registration/warranty hassle, plus occasional vehicles not prepped for test drives. Pricing seems fair and they work with budgets. No clear info on yard organization or parts-finding.
Tracy & Merrianne were very detailed the help they provided was extremely informative! Will definitely recommend to family and friends!!! Thank you all!
Merrianne at Brooklyn motor sports was very kind and helpful getting me into a car and explain all the details to me and also Tracy was very helpful getting all my paperwork together for the car and also very pleasant showing me the third row vehicle they had and worked with me with the money I had awesome experience would definitely recommend them to people
4 years into the car I purchased from them and I've officially paid more in repairs than I did for the car.. new engine and new transmission! I was in a tough spot when I needed a car and they were more than happy to take my money and bad credit. Buyer beware! You'll peg ya good
Do not buy a car from here unless you want to be riddled with problems for years to come. I’ve spent nearly double in car fixes since I bought a ford sedan from this place. Absolute joke.
Sales Manger was so helpful while i was sopping for a car. The atmosphere there is very casual no pressure. I would recommend giving bmautosales a look.
So grateful to Brooklyn Motor Sports for working with me during a vulnerable time. Merri went above and beyond to get me into a good vehicle quickly. I'm so satisfied with the treatment I received here. I very highly recommend BMS.
Phil and all his staff were absolutely amazing. Extremely helpful, compassionate, and understanding. Worked fast and proficentally to get me into a new car. Second car purchased from BMS and very happy
BMS and Merrianne were great to work with. They stayed in consistent communication with me throughout the process and made the experience of purchasing a vehicle easy.
Merrianne and her team were great to work with. She made the process smooth and simple. I appreciate how easy she made the process and how she stayed in constant contact with me throughout the whole process.
Merrianne was absolutely wonderful in helping my family get into a new car! She went over and above to help complete all the paperwork and finalize the sale.
Nice sales people. Prices seems fair. I would prefer the vehicles ready to go for a test drive though. I've been two separate times and each time was told the vehicle just came in and hasn't been gone through. It doesn't make a customer want to purchase when the vehicle doesn't present well on first impression.
I needed a safer vehicle for my children and my grandson who will be arriving in September. So I went to bms auto. The process was quick and easy. Everyone was very helpful and I was in a new car in days. And they worked with me. I’m very thankful for everything they have done for me
Merrianne was great. She helped my wife and I get into a new car really quickly. The loan process was fast and the documents were able to be signed online as well as in person so it worked well with our busy schedule. Would definitely suggest coming back.
Super helpful. They allowed us to defer part of our down payment which helped us get into a vehicle even faster. Merrianne was easy to work with and made the process super fast and painless. Would definitely come back.
Bought a vehicle from this place. Check engine light came on three days later, went to AutoZone for code reader, said O2 sensor. Under warranty had to take to their mechanic. They did whatever and light was off, week later came back on and got the same code. Took to three different places with code readers, all said O2 sensor. This has happened 4 times, all the same results. Now on top of that, the DMV says this vehicle isn't even shown as registered, even though the dealer "registered" it.
My fiance and I worked with Terry. We went in right when they opened on a Saturday morning. Told him exactly how much we had to put down for a car and what we were looking for. He was able to work with what we had and had us in a vehicle same day! We had a great experience with Brooklyn Motor Sports! Would definitely recommend!
Good experience here both time getting vehicles. I bought an explorer from here back in 2014 and it ran reliably all up until I needed my next vehicle. Even better experience this time. Terry, Merriane and Phil made the experience a quick and easy. We were approved, got the reg and drove it home all on the same day. It was a big relief since I needed a vehicle quick after mine was totaled. Definitely recommend!
Brooklyn Motor Sports has the best selection of high end vans, SUVs, trucks and cars! My wife and I have purchased 4 vehicles here, all with superior service from Phil, Jose and Merrianne! We had our old van appraised and drove away in a few hours with our new Honda Odyssey!! Cant wait to buy our next car here! Literally the BEST car buying experience!
Merrianne was very professional and so easy to work with. She made the whole process painless and had a great attitude through everything. This is the third vehicle we have bought at BMS. Great job guys
I could never ever had my forever dream car if it wasn’t for the above and beyond that Phil went to for my vehicle. There are no words to express my appreciation for Phil after he made my dream come true! He did everything he promised me and so much more. My gorgeous BMW X1 is the most beautiful vehicle that I have ever owned. Again my dream car! He went beyond that extra mile. Thank you Phil and Merrianne for everything! I will never forget what you have done and how happy you have made me! Thank you BMS!
Great experience overall! Jose was my salesman and I must say he did a great job in keeping in touch and also gathering all the information I needed as well as doing everything in a timely and prompt manner. Purchasing a new vehicle is a big deal and could cause some stress although my experience with Jose and BMS was a very smooth transition and virtually no stress.. I would recommend BMS as well as my salesman Jose to my friends and family and to anyone else that matter!!
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