What clients say about Dick's Auto Care LLC in Storrs (CT)
Their service, communication, professionalism, timeliness, and pricing were completely on point. I recently moved to this area and am really glad I found an honest and good shop to get work done
Wonderful people! They welcomed me in on a holiday when no other shop could. They understood I was scared about my car and on a tight schedule and took care of it! The man who helped me was so kind. Thank you!!!
Great little garage, the guys are polite & nice, Paul put in my new alternator on the same day I called. He did a Great job in a timely manner, I would recommend dick's garage to anyone in need of a good mechanic, Paul did right by me,if you're in storrs ct. Go to Dick's Garage, They are Very professional! Thanks Paul👍
177 dollars just for an oil change is bonkers!!!
That's more expensive than the dealership!!!
Guy goes that's the expensive oil, what? You can get 0w16 oil and filter for 40 bucks at retail auto stores🤦🤦.
Lesson learned, never getting oil change there again SMH...
Fairly good pricing on 4 tires. I brought another vehicle back for one tire and was surprised at the amount inconsistency. Overall, I think they do good work and I’d be happy to support them as a small local business.
I am a 21-year-old girl and admittedly, I have never been to a mechanic without my dad or my brother present. As an out-of-state student, having car troubles can be very stressful, but everyone working here was super helpful, and they explained every detail very clearly to me directly. The price was very reasonable for the issue I was having, and it even came out to be much cheaper than a quote I had gotten from another suggested mechanic in the area. They were able to squeeze me in the day after I called them and fixed the issue immediately to the point there was a noticeable difference when I drove out of the parking lot. For any parents or students in the area that do not have a reliable Connecticut mechanic, this one is great.
Had my daughter's car repaired there a couple of weeks ago. They were very fast, friendly, and efficient. Jay did an excellent job. I highly recommend.
These guys are some of the best. Humble, helpful and go out of their way to figure out what may be going on with your vehicle. I’m glad I found them and will continue to bring my cars to them.
Very knowledgeable, honest and trustworthy. They have been in business for many years. Straight shooters, they will not nickel and dime you. I highly recommend them.
Absolutely horrendous! A warning to parents and students at UCONN alike. To get a tow and a new battery they charged my daughter $477. We are outraged and they were completely inflexible on negotiating any kind of price. Oh, and they are happy to pass on the cost of using a credit card. Be ready to tack on almost $15 on the bill. Wham, bam, thank you, m’am.
Mechanic came in “hungover” and could not fix the identified problem for the car. Customer came in for a tire alignment and waited 2 hours as the mechanic could not understand what was wrong, and then proceeded charge $130 to leave the car in worse shape than it was in before.
My tire went flat due to a screw in the road from all the heavy rain we got , called had no problem getting a quick appointment in for a tire patch work , dropped the tire off and within an hour got a call back saying it was all set even had the tire mounted back on at no charge , will come back once I have more money to get other things fixed on my car , Definitely recommend 5*
Tire went flat right near the shop and the guy there on saturday morning lended a helping hand. Service for even such a small thing was incredible. Will go again if I have any other problems
Worst mechanics ever wouldn't let Them put air in a bicycle tire. They were supposed to put a steering rack in the my vehicle. And they never tightened it up. Lucky, I didn't go off the road.
I lost my gas cap, didn't realize l hadn't replaced it until I got home. Stopped to see if they might possibly have one l could buy.They called an auto parts store and had one delivered within 20 minutes I was out the door.This was the first time I had ever been there.Thank you so much, would definitely recommend them
Fantastic shop with helpful guys. They won't overcharge you or reccomend unnecessary repairs. In fact, after I hit a large ice chunk and went to them for an alignment, they provided a temporary auto body repair free of charge so that I could drive it until I found an auto body specialist. Highly reccomend!
Got to work with a flat tire, called an set an appt an had a new tire on by the next day, great people an friendly environment, highly recommend for uconn students needing regular car maintenance done
Quick, honest, fair priced, and gives you the facts. Doesn't tell you your blinker fluid needs to be changed (ya know what I mean). Friendly on the phone. I was a little apprehensive being on campus being over priced but such was not the case.
Went there for a brake service. Very helpful and honest people. They don't try to sell you more than what you need. Service was fast and reasonably priced.
Friendly neighborhood auto shop. The guys are all super helpful. I've always liked Dave who is easy to talk to and does his full research before making a recommendation. They never try to sell you more than what you need. Best auto shop in the area, in my opinion.
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