What clients say about Storrs Automotive in Storrs (CT)
After multiple issues that weren’t addressed by the dealer we used where we used to live, we brought our car to Storrs Automotive for a check engine light. They got me in next day, called me with updates and cost, then completed the work quickly. They were so kind and helpful I have literally no complaints. We’ll be back as long as we’re in Storrs!
Was driving when all of a sudden my check engine light came on and my car started shaking. I remembered this auto shop was here so I walked in before my class started and just described to Roy what the problem was. He immediately took down my info and took my car in that day. Later, he called and broke down all of the repairs that needed to be done today and what could wait to be fixed. Car was fixed within 5 hours. Very reasonable price as well. Good business, good people.
Roy hasn't done me wrong in my several times of going there
They are very thorough with examinations and when I said I suspected something needed changing
He looked at it and instead of trying to upcharge me for something that could be held off for a while.. told me when the part(s) should be replaced, and also gave me a quote to replace said parts
Overall, my experience going here has been pleasant
I will definitely continue to use them for future car maintenance
I'd write a hundred 5 star reviews to drown out the petty 1-star rubbish if I could. I've been going to Storrs Automotive since the eighties at least. They are courteous, straightforward, and get you back on the road quickly at a very fair price. The 1-star reviews are from people who would give their grandmothers a bad rating because the chocolate chip count on each cookie wasn't uniform.
Roy was great. Figured out the issue quickly and got it taken care of, communicated every step and took care of a couple extra things for me for a reasonable price.
I've been going to Storrs Automotive since 2021 when I bought my first car. I'm now on my second car and moved out of the UConn area, but still come to Roy for his honest opinion and fair prices. Recently, I was quoted $6,000 for services by a Subaru dealership. I asked Roy to check out my car and sure enough, a good amount of the items that were quoted were A) not inspected properly by the dealership technicians and B) weren't an issue. I am always impressed by Roy's attention to detail and quality of service. I HIGHLY recommend Storrs Automotive!
Fantastic experience with Roy. Our son is at UCONN and his car was having problems. Roy had it fixed in 2 days for a very reasonable price. Called me several times during the process to let me know what was going on. If your child is at UCONN with a car that needs service, absolutely bring it here.
Best garage ever.
I was notified of a bad oil leak when I went to Walmart to change oil for my car.
Then one of my roommate recommended Storrs Auto to me saying that they are really decent people who had broken a lie by some other garage and saved thousands of bucks for my roommate.
And they really are, it only cost me 50+ bucks to repair the leak+ an oil change within 1.5 hours. I was astonished by their professional work and fair price.
My sincere respect and best wishes to Storrs Auto.
I had to take my car to them because of emergency and only they had the appointments. They identified my car's emission issue properly, that's fine. But to change a $15 worth Air Filter, they charged me $147 (including tax) which seemed insane to me! I found them way too pricey than the other auto-shops nearby.
[ In response to the reply given by the owner: I actually meant the TOTAL costs which of course includes the labor cost. Before the inspection, you didn't mention anything about the labor charge (i.e. how much per hour). The problem seemed too trivial to be charged for an hour labor charge. And, how the review can be LIE if I mention the total price correctly? ]
They are great! Roy can diagnose your car problem, and get the job done correctly and on time. I use Storrs Automotive for both routine maintenance and complex repair jobs. I wholeheartedly recommend them!
Roy was great! Called on a Friday afternoon an hour before closing. They fixed my daughters car and returned it before they closed. Price was also more than fair. I would highly recommend.
A bit pricey to about average cost of what you can expect for car repairs but I've gone to them consistently for 4 years at the time of this review and the car issue is always fixed. Highly recommend if you want reliable and knowledgeable mechanics.
Had another great experience with Storrs Automotive. I spent the first 20ys of my career in the automotive field. Always doing the repairs myself. It has been wonderful to find the place I can trust with confidence to have the vehicles serviced.
Cannot recommend this shop enough. I came in to get a second opinion on an issue that another autobody shop said I couldn't do anything about. I dropped off my car at 8:30 am and by 11 I got a call back. Turns out my brakes were in horrible shape (the other autobody shop told me they were fine). They were able to install all new front and rear brakes the same day and it was done in 2 hours even though they were very busy. Very fair prices as well. As a UCONN student and a woman who sometimes dreads bringing in my car for service, the location is very convenient for drop off and the staff is incredibly friendly and upfront. I will 100% be coming back for any and all future car needs!
My son is a UCONN student and has had car troubles twice in the past 6 months. Both times he took it to Storrs Automotive and they took good care of him - giving his parents who live 3 hours away - peace of mind. Much appreciated and highly recommended!
I came in for an alternator and battery replacement. An affordable price for this body of work and did the job extremely fast, under 3 hours which was good. Highly reccomend.
My family and I have been going to Willi Auto for years, have never had a single complaint. They're always super friendly and reliable. I'll keep going as long as I live in the area!
As a women I often dread having car issues and having to deal with a garage. In the past I have always left places feeling unsure if I was being scammed or not. Since working with Roy and Storrs automotive I have forgotten all my fears about car repair. I have felt every interaction was professional, and I was able to get all of my questions answered without judgement. Everything has made perfect sense and the work has been done timely and for a fair price. I don’t usually write reviews but I felt I had to support this local business and express how happy going to this garage has made me and my family. I trust Roy and storrs automotive 100 percent and plan to be a lifelong patron here.
Highly recommend this garage! My son is a student as UCONN and was having car trouble; had to have the car towed to the garage. They handled it in a very timely manner, were very helpful, honest with their pricing (I know this because I called around to compare) and really went above and beyond to accommodate us. I would give them 6 stars if I could!
This shop is the only shop that as a woman I have ever felt comfortable getting work done on my car. The prices are exactly what you would get with the added bonus of reliability, fast service, and integrity with the process. They walked me thru each step and question that I had making me feel comfortable about doing business with them. Their reputation and high recommendation made me travel more than 25 miles to get there. I was not disappointed. They truly exceeded my expectations.
They left door handles and interior of the car in grease stains! Replacement parts quoted $72.72, which is %70 above the prices in local advance auto parts store ($43).
I broke a wheel stud while replacing the brake shoes. Took the car here since it was closest and I needed car for the next day. Next day morning, they told me brake fluid was leaking significantly and they needed to replace the cylinders even though I couldn't see any when I took the wheel out. The brake drum is not airtight so I expected leak in that case, I might be wrong. Got it serviced cause I needed car for the evening.
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