What clients say about CWPM LLC in North Franklin (CT)
They're the trash pick up for my local townhouse community. Trash pick up is normally on Fridays, so this past Thursday night (Thanksgiving) I took the trash out for Friday morning as normal. Everyone else in the complex had their bins out on Friday as well, but Friday came and went without any pick up. Due to my bin being extremely full and the high wind, trash from the bin kept spilling out. To try and help with this, I pulled the bin back in a little, so that the trash wouldn't get into the road. THE BIN WAS STILL OUTSIDE, just not as far out as normal. This morning I wake up to see everyone else's trash has been picked up EXCEPT mine. At a quick glance anyone can see the bin needs to be taken, but they couldn't seem to be bothered. I get it, working on a Saturday when normally it's not a work day sucks, but it's their literal job. The trash was still outside near the road, still fully visible. It wasn't like I took it back inside and got mad I didn't take it back out in time. Normally I wouldn't really care, but we seriously needed the trash to be taken this week.
Was a long time customer until this past July 4th, apparently, they decided to pick up trash on the 4th of July. I tried to call their office at 1230 pm on the 4th with no answer. Trash sat for a few days in the can, finally got a hold of someone on Monday and was told, " we will see what we can do, if we can do something we will let you know " my reply was made very easy at that point, I said your fired! And since they own the cans, to come pick them up. Awful response from this company, avoid them!
Lisa at the office is always polite and helpful. Also CWPM has better pricing and service than Casella, I am glad I made the change a while back. Anyone in Lebanon using Casella should definitely make the switch!
I wouldn’t recommend this trash removal or dumpster service to anyone they are the absolute worst service I’ve ever had going on 4 weeks that our dumpster has been overflowing it’s now all over the ground and smells like death outside of my house and they still are refusing to empty our dumpster I’m given one more week before this turns into a civil matter, Recommend This Place I Will Not
The office help is always friendly and have always accommodated whether it is an on call dumpster or a roll off. My truck driver that comes to Windham to empty my dumpster is always in a good mood! Just great service with a smile, got to love it!
I had accidentally threw away something meaningful to my 8 year old son in a dumpster we had. When the driver came to pick it up he tried running after it. I sent them a message right away and they directed me to call the office asap. The ladies I spoke with were amazing and very caring. I later got a call stating that the driver had found the item and they would let me know when he returned to the office so I could pick it up. about an hour or so later the driver actually dropped it back off at the house!!!! We couldn't thank him enough!!! Thank you to everyone that helped us out!!!!!
Best dumpster company I have ever used ! Driver's are top notch and people in the office are very helpful and knowledgeable. Sterling Superior for all my dumpster needsm
Very friendly and professional service. I have used them many times and will continue doing business with them. I recommend them to anyone that needs a dumpster.
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