I had to call AAA for a tow after getting stuck at the bottom of a hill, and I honestly could not have asked for a better experience. Shawn was beyond helpful, he kept me updated on his ETA, reassured me the entire time, and gave me great advice on what changes I should make to my vehicle to avoid this in the future.
He was incredibly kind, patient, and truly cared about my situation. He turned a really stressful moment into something so much better. He got me out of a tough situation and made me feel safe the whole time.
Thank you, Shawn you are amazing!
This guy, and his business was nothing short of a life saver on a cold night .
He came, towed my son's car and fixed it within 2 days ..
Honest, fair and a great guy to deal with.
I live in Groton and he won my entire family"s business .
💪💪💪💪
My automobile was towed to Hoffman Enterprise after an accident. This is a customer focused facility. They go out of their way to answer questions and return phone calls promptly. There technicians are knowledgable and prices are reasonable. I highly recommend this company for towing and auto repair.
I called my AAA because I needed a tow. They had Shawn come out to help me. He contacted me to let me know he was helping another customer and what time he would be getting to my vehicle. He touched base again when he was about ten minutes away. Gave me a ride along with my vehicle to my house. So nice and helpful. I highly recommend calling them when you need a tow. Im super appreciative.
Just had the unfortunate task of getting my van towed but sean was so helpful and kind. I didnt have the easiest spot to get towed out of iether. The spot at my apartment to get into was pretty tricky too but sean tackled it all with a smile and great attitude tward all the challenges. Sean if you read this thank you again.
Through AAA’s geographical fencing, Hoffman Enterprises wrecker service was provided to me to tow my vehicle. It was a hot Sunday afternoon. Jon promptly informed me of the status above and beyond what AAA did. He also left his phone number so that if I had any subsequent issues while I waited for his tow. He drove me to my house, unloaded a bunch of gear from my vehicle and went on his way to drop at my shop for repairs. Jon offered repairs however, more than likely this was warranty work done by my own shop. I’d highly recommend Hoffman Enterprises, and Jon’s communication, knowledge and flexibility are superb.
Had my vehicle towed twice. First was on Easter Sunday. Jon showed up within an hour and towed my vehicle back to my house. Tried fixing it myself but no luck. I work at a car dealership so I had Jon tow it to my work a week later. Jon was very professional and I would deffinitely bring my vehicle to his repair shop if needed.
I had my 2022 GMC pickup truck repaired at Hoffman Enterprise. John did a thorough work up on what needed to be done. There was a lengthy wait on a specific part. He remained in constant contact with me about all updates. Once the parts were in, he did a great job at getting my truck back to me in a timely manner. His work is great, and I have complete faith in him. He's honest, upfront, and gets the job done. If you need premium work done this is your guy! He pulled through for me when General Motors couldn’t!
Jon has done a few tows for me for an ongoing issue with my car. Finally I let Jon take it back to his shop to fix the ongoing issue. He was very quick to repair the issue and get me my car back. A few weeks later the issue popped up again and Jon repaired it again at no cost to me. I’ll definitely be going through Jon for all my future towing and mechanic needs and would highly recommend him to anyone else.
I honestly can’t say enough about the great service and communication. Jon has been such a great help and is very honest and patient with me. For as busy as he gets he has gone out of his way to help me with unexpected issues with my car. I would highly recommend Hoffman Enterprise.
The owner ,is a really nice guy. I got in to a accident ( totally) the jeep. We had to go clean it out . Hopefully, don't need him again, but if we do will call his company.
I was having issues with my window and they were able to take me in the next day. They were very kind and understanding and importantly, they were very quick!
Used Jon's shop to deal with a damaged motor in my kids car. Jon was awesome to deal with, had the issue identified quickly and repaired sooner than expected. Jon was constantly in communication with us and was extremely reasonable and professional.
Had a tire issue and called via Triple A and he was available and called before he showed- very simple process, very nice, allowed me and my boyfriend to ride with him so I didn't have to take an Uber. Highly recommend
My car was stuck at a campground. Jon responded to my call and went above and beyond, what would have been a normal tow. He not only got the car out and delivered to the garage. He gave me, my wife and my dog a ride home. Very friendly and professional. Thank you Jon.
Amazing garage! They fixed overnight what another garage could not fix in 13 weeks! Super nice and friendly, they even did extra cosmetic work :-).
contact them first!
Highly recommend. My truck wouldn't start late at night on a sunday. Jon came out, tried to diagnosis on the spot. Had to get it towed back to his shop. Truck was fixed in a very reasonable time. This was my first experience with the company but it will most definitely not be my last. Zero complaints and 5 stars!
My vehicle would not start and I called Jon for help. He arrived in just over an hour, started my vehicle and had me follow him to his shop. He replaced my battery, topped off the fluids and I did not miss work as feared. All within a 3 hr. Span. Amazing! And thank you!!!
Fraudulently billed aaa showed up did nothing and left me stranded closed the call as completed and left I would call anyone else besides them no matter how long the wait or how much the price now you call me and complain about this review John Hoffman I don’t care if you claim you only got paid for showing up in your red Subaru you looked took pictures said you had an idea and would be back didn’t keep your word and then you call me pissed off about this I ended the call as I am not going to argue with a fool
Brought my jeep in for a new muffler. Dropped it off on a Friday and picked it up the next day. Very efficiant and did a great job. Cost was very low compared to other places. Guaranteed I will be going back in the future for any other maintanance that I need to have performed. I am extremely happy that I went here.
Had to come back and say, I truly cannot express how great of a shop this is. I got new tires put on today and he went above and beyond to help me out and make sure my car was safe before I go out of town tomorrow. Jon truly is a great guy and deserves all the business. I had some transportation issues and he worked around them and helped me out on top of working late on a Friday to help me. I've never had a shop be as honest and provide such great service.
Absolutely amazing service! I needed my rear drive shaft replaced and he was able to fix it for half the price of anywhere else around. He informed me that my tires were getting to be unsafe and already had a new set priced for me. I got my drive shaft replaced and new tires for cheaper than I would have paid at other places to get just the drive shaft replaced. I called him on Tues afternoon and told him I needed my car fixed by the weekend to be able to drive it out of town. He ordered the part immediately, it came in Thursday around 10am, I dropped my car off at 2pm and had it back at 3pm, same day. His customer service was great as well. He was willing to do what he could to help me get back and forth to my car.
He even showed me the new part and the old one and what was wrong with it.
I will be recommending everyone to go to him. Great service, great prices and service you can trust.
Thank you so much, Jon. Its nice driving in a vehicle that is safe for my son and I. 🚗
I came from out of state for a family members wedding and had a lot of trouble in transit with my car, very shaky on the highway doing a fair amount of swaying. I called this garage because it was very close to where I was staying Jon was able to repair my cars many problems in a very short amount of time so that I would be able to get back on the road in time to return to work. All the work was done and now the car runs like new. I was very satisfied with the speed and communication at this garage. Highly recommend!
Thermostat replacement. Excellent service great price and the job was completed super quick!! Thank you for squeezing me in on short notice and making sure my vehicle was ready to a very long unexpected trip up north.
