Chuck & Eddie's Used Auto Parts JunkYard in Plantsville (CT)

My experience with Chuck and Eddie’s was nothing short of frustrating. I paid for a part on Monday through their Southington location, with the promise that it would be ready for pickup at their Hartford location by Wednesday. Wednesday comes around, and I call Hartford to confirm the part is ready, only to be told they don’t have it and that I need to contact Southington. After spending the entire day being passed around on the phone, I finally spoke to Jimmy, the salesperson, who assured me the part would arrive soon probably in about 30 mins. I made the 30-min drive to Southington, only to find out the part wasn’t there. On Thursday, I was informed that the part had finally arrived, so I requested it be sent to Hartford. Friday rolls around, and after confirming with Hartford that the part was indeed there, I arranged to pick it up after work. Upon arrival, I was told they didn’t have it. Southington insisted it was in Hartford, but Hartford later revealed they had sold the part I paid for to someone else within the 2.5 hours since my call. This entire experience was a masterclass in unprofessionalism and disorganization. Chuck and Eddie’s wasted my time &energy, all while failing to deliver on their promises. I wouldn’t recommend this business to anyone.

Don’t call them so unprofessional and unreliable Called chuck and eddies to have them pick up my car they gave me a time frame between 8 and 2 waited around all day and even called them multiple times to make sure they were coming couldn’t get an actual time frame was just told he would call a half hour before and he never showed up glad they didn’t tho because found another company that would pay me more and gave me a much more reliable feel.

This is the place for you If you like to lay in the dirt with broken glass mixed in and random bolts digging into you back! There's a good selection of cars to pull parts yourself. Most of which is seized by rust, which is to be expected in CT, so bring WD-40 or PB blaster. Staff do the best they can to deal with the crazy people.

I order a transmission from Chuck and Eddies and bought the warranty, the first one was bad and they sent me another transmission. They broke the internal wiring harness on the second and shipped it anyways. The shop didn't have a mechanic at the time the replacement arrived. Once the shop got one they noticed before taking it off the pallet that the internal wiring harness was broken. The warranty was out and I explained how the transmission wasn't even off the pallet. Will said they were trying to work with me, not calling back is not working with people, sorry! I have called and talked to Will a few of times and left several messages, the last time on 02/08/2024, he told me he was waiting on his supervisor. How long does it take to get a 60$-90$ part approved? I just wanted the part replaced and now I am out 1200$. I am really disappointed and won't be recommending them to anyone again. Crooked!

Unprofessional, part was put under my name they went and sold it and told me since there wasn’t a payment made over the phone it was on the shelf and since someone came in the same hour I called to let them know I was on the way to get it because they never called to tell me it was pulled off the car either I had to make the call a day later than what they told me they would call me they went and sold it when a payment wasn’t requested over the phone and I told whoever helped me I’d be paying when I get there and when it was taken off the car and they said okay and assured I’d call a call and I would be fine to pay when picking up.

I come often with my dad we like to look thru older cars and look for cool car Manuel's the owners are respectful and the place is easy to get around

Very bad experience with them, they sent me wrong orders, I traveled from NY 140 miles to their place to return their parts. Was expecting my refund they still rude and mean to me, also charged me more than $300 dollar pretending it’s 30% of my purchases, because I don’t want to wait for them anymore.

Helpful staff but online says they close at 5 Monday through Friday but when I arrived at 4:10 today there was a sign on the door saying they close at 4. There were 20+ people inside trying to get in. I hope they update their hours soon.

Chuck and Eddie in Southington ct electrical equipment is very satisfying..I brought an audi q7 ecm from them ,sent it out . Got it reprogram to the original ecm and it works fine . Chuck and Eddie saved me alot of money. I recommend always going to them.

The place is great found the right part ton of cars best place to go to pull your parts and get parts that are pulled. I highly recommended.

Have most parts u can need call before you go good prices

Wanted to sell them my junk car but they never answer phone. Tried texting them from website and one time someone answered but they transferred me to “dispatch” who disconnected me without answering. Called back again and got voicemail. Tried multiple other times and got voicemail.

Called to have my junk car sold and hauled away on a Friday. I was told it would be picked up for Monday between 8am-12. I called around 10:30 to make sure I was still on schedule because I never got a confirmation call or message. I was told that driver would be here soon. Called again around 1-130pm because I was loosing work hours & was told they don’t give ETA. Was told by the employee that my area was just general pick up between 8am-5pm. She was going to contact my driver and call me back with a general ETA. I received no call back. I again waited till around 4:00pm and called since they were closing in an hour asking if they were still coming. She said yes the driver was still coming for sure but due to my address I was the last scheduled stop. It’s now just about 9:30pm and no one ever showed up. Super frustrating to loose out on my whole day waiting around.

Had to part with my 2003 Saab after years of memories. The tow operator (Roman) was very friendly and made the separation quick and easy.

They were great! Wheelzy(a junk car buying website) agreed to buy my car n Chuck n Eddie's handled the towing of my car to their junkyard n they were excellent. Picked it up when they said they would, had my check in hand, wished me well n was on his way.Check was already in the envelope sealed for me, so no haggling over the price. We agreed upon a price over the phone so he was all ready to go...Easiest $415 I ever made...Thanks to Wheelzy n Chuck n Eddie's, Inc.

They liar when I put order for engine they supposed to deliver next day still after 4 days still Very pad liar I will need my money back

Good price but do little better wen they remove parts so many broken parts

I had to junk my vehicle and it was so easy! They were detailed in how the process works. The staff was so understanding and patient with all of my questions.

My experience this time was unsatisfying at the self serve yard a female employee was speaking to her coworker which I discovered was her boyfriend and told him to follow me around now she spoke in Spanish like I didn't understand her and I waited to see and sure enough the guy stalked me around it was very uncomfortable and I do not appreciate it

Drove all the way from Hartford to Southington the counter person in Hartford told the part I was looking for was already pulled off of the car. It was not. Wasted time and money.

Friendly service outstanding service . Decor is my good.

Been a customer of them for over 15 years. Always a pleasure to work with!

STAY AWAY!!! They never showed up even though i was scheduled!!! They never gave a courtesy call either. When I called 3 hours passed my scheduled slot (8am-noon) they told me I was out of their jurisdiction. That was a lie because i had a third party reference number showing who, what, when and where. I decided to call back and this time was told i was on the schedule still but they were unable to say when. I lost work hours because of this! This company is not worth the hassle therefore I DO NOT RECOMMEND THIS COMPANY!!! In most cases when you no call, no show it's grounds for termination but I'm just the lonely customer so screw me right?!?

Love this place cuz there are so many cars. It's like $2 to get in and bring your own tools because you take the parts of the cars yourselves and that reflects in the price. I always come here and definitely recommend it.

Always has a good inventory at the pick an pull an cant beat the prices! Been a fluent customer since 2009 never disappoints!

Great junkyard with a wide selection where you can find and strip the parts yourselves, or have them pulling it yourselves

Quality used auto parts at very good price 👍👍