If you want to describe the state of Connecticut and how “efficiently “ things are done here just pay a visit to this facility. For example, a similar facility in another state has the weigh operator have access to incoming and outgoing line , you know a chair with rollers and two windows. This way you don’t have to do all the hoopla you are supposed to . The staff is ok though .
While one may have to wait in line to use this facility it is because it is real easy to use the site and all going there know it. It functions professionally and the staff in the scale house as well as those working the floor are very courteous as well and know how to efficiently move people through the process. I am a resident of Stamford and use this facility when needed with great satisfaction.
This place is such a dump. My truck got weighed on the way in, I took a huge dump inside and then I got weighed on the way out. I dumped 900 pounds and it cost me 40 bucks. Best diet I’ve ever paid for hands down.
I will reiterate the comments on pleasant staff and atrocious customer management process. Line takes unacceptably long to move. Nothing unexpected from a government run operation though..
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