I dread calling for parts, 9 times out of 10 I get someone with a horrible attitude it's like they hate their job, I called today for airbags for the suspension and Lane said they were $378 and on back order which I thought was a outrageous price. I then called a different company and received better customer service and for the price of $158 and they had them in stock! I wish I could get someone with a decent attitude it's not like I enjoy buying expensive parts and to get an attitude is just un called for!
Terrible customer service and a worse company to deal with. They will string you along for many days telling you to re-order things that get cancelled only to then tell you it isn't available. Why do this? You are losing customers by stringing people along and pretending you have items you do not. Be honest with people or you will find yourself going out of business when people stop shopping here. Will never be back and will always tell anyone to avoid you at all costs.
Edit: Not interested in telling you more after I have been strung along by multiple customer service reps who just tell me "sorry try ordering again!" when it isn't even true. They also lied about the minimum order amounts since they don't understand the system.
You guys have been a time vampire for enough of my time. I am no longer allowing you to steal time from me, no I will not contact you ever again.
I ordered this item from Rockauto instead and they delivered it in 2 days. Much better company than FleetPride can ever hope to be.
At this place if you don’t have an account with them they over charge you I bought a case of fuel antifreeze i end up paying $27 dollars a piece whe they cost $ 12.99 at any other place. That’s ridiculous.
Got to pay attention to where you are going if it's your first time. The street it's on isn't a very popular one. Almost seems like a dead end when first entering. Decent store
Wes is one of the best parts guys I've ever come across. He called probably 10 different places looking for my parts. The effort he put in for my small sale was impressive. He won my business and I would absolutely recommend this store. Great job. Thank you
The gentleman behind the counter can be fairly growly I can understand with customer service. If you show up with the proper information they need service is always quick and correct.
These guys are great. They are like the Dads of truck parts. Not only do they know their stuff but they are going to rouse you every step of the way. I love their knowledge and putting up with my questions.
Wish I could leave a negative review. 30% higher on parts than mhc or rush. The manger manager more less called me a liar. I have reached out to her Manger. She no call back yet. BEWARE !!!
Hard to get help in a nice way from one of the gentleman there. Didnt show interest in helping or selling anything. Be prepared to have a hard time asking for what you need!
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