As a single parent with older, economical vehicles, I am dependent on AAA tow services. The folks at Mancos towing have helped us out of several predicaments and no matter how silly the situation, they never make us feel stupid. Service is prompt and reliable and most of all kind. Absolutely would recommend.
Called for a tow, no answer, left very detailed message, with exactly where I was at and where I needed to be towed to, also that my insurance company had them as one of the companies I was allowed to use for the service, and my phone number. Well that was 2 days ago and I still have not received a call back. Pretty sad business ethics. Don't recommend them at all. If you want a good tow right away go thru BLAIR TOWING, he was there hooking me up within 35 mins.
The funny thing is my insurance call this company for road side assistances they told my insurance company it be three hours for them to come fix my flat due to not having the proper tools to replace it, waited all the way til 145 am, for me to call them asking how the accident is coming along which the guy told me it be another three hours which left me stranded all night with my family comes too figure they didn't want to do it due to my insurance company. Which I don't understand not only that I called them again and they started to ignore my calls wow this is what people come to on helping others don't use these people.
Use caution: tow truck drivers are only out to get your money! Call ANYBODY else but this company!
CJ is unprofessional and tried to push us into an uncomfortable situation. He was frustrated and yelling at my husband and I in front of our 2 year old. We are absolutely appalled by how he handled our particular situation. He kept asking us for MORE money. Trying to rush us in to making a quick decision to give him cash or get towed.
Call BLAIRS or ABLES towing instead!!
The company's reply is untrue. They wanted us to give them cash to leave the car in the street not move into our driveway. The car was NOT abandoned, we had parts on order to get it moving again. This was all explained to the driver and civil officer at the time. My husband was upset because the driver was acting rude and shady but he did not act out of line.
This driver could have given us the chance to move our vehicle, the officer had said it was the drivers choice. He was forceful and kept asking for more money, not allowing us to think about our choices, rushing us to choose our car or giving him a pile of cash. We also have video of the altercation. I'm glad theyre out the money, the driver should have handled the situation with kindness and understanding instead cj acted like a rat.
I highly recommend Mancos Towing. I was traveling from Montrose Colorado to my sister's house in Farmington, NM.
I hit two elk. My Tacoma was totalled. Needless to say I was a wreck. (No pun intended). I stayed in a motel in Cortez that night and the next day I called CJ at Mancos Towing to see if I could go by to pick up my belongings from the truck.
He was there right away, very kind and compassionate, answered all my questions, took very good care of my truck, (what was left of it) made my sister and I feel like they really cared about my situation. His wife, (I'm so sorry, I don't remember her name), also came outside and had some questions for me. I felt like we were old friends.
Their care and sincerity renewed my faith in people.
That is exactly the kind of care I needed at that time.
Very helpful, professional, just exceptional at what they do.
I appreciate that so very much.
Thanks again!
I just had a really great experience with Mancos Towing , my adventure van possibly threw a rod, they were able to come and get me within 40 minutes of me calling and took exceptional care of my van delivered it to the auto mechanic of my choice, overall wonderful experience definitely going to use them again Next time I need a tow truck
CJ came out and totally saved my butt today. I used the Triple A service and he came out within 20 minutes it was an amazing experience and me and my son thank him very much
I called because my daughter was stranded because her vehicle broke down. they were very nice, efficient and prompt. first I spoke to the son who said his dad would call as he was closer to where my daughter was. got her towed in under 30 minutes. I would recommend these guys again
Tow dispatched by my insurance company. Operator contacted me via phone, arrived surprisingly promptly, was friendly, courteous and professional. He was careful with my vehicle, flexible regarding destination, and was familiar with the area. Would definitely use them again if the need arose.
Update: needed another tow as part of the same engine failure, and went with Mancos Towing again. On-time arrival, no issues. Same high level of service and professionalism. Thanks!
Unfortunately, I had to use them twice. They were extremely professional even in the pouring rain! Took our car to the motel that evening and then came back in the morning to tow it to the mechanic. Were very careful not to damage the vehicle.
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