SUPER COOL PEOPLE
I called this morning looking for a replacement window for my truck
Whoever took my call was great he looked for my part and when he realized he didn't have it
He found it in Colorado springs for me
My friend picked it up and I'm over the moon
"Find that guy n buy him lunch" he definitely made your business look great this morning and I'm saving the number for future use and recommendations.
Bravo on good service it's commendable
TONY and ALFREDO are the BEST MECHANICS in the DENVER area for USED OEM CAR PARTS and AFTERMARKET CAR PARTS!! They had an EXTREMELY RARE & hard-to-find, used, OEM-Subaru Part I needed that I couldn’t find anywhere else!!
Be respectful and communicate clearly what you need and they will give treat you fairly!!
Thank you Tony and Alfredo!!! I’ll be back soon!
No problems!! Answered phone, borrowed tool to get part, had his employee lift front of vehicle for me to get my part, price was fair .....I had a great experience here and i will be going back. Thank you for your help!
Overall good experience searched part on website, called and checked if part was in and if price was same as listed, showed up fast service gave me a better price then expected. Couldn't have been easier. Will be coming back for any of my used part needs!
recently purchased a transmission from this business, but unfortunately the transmission was dropped and broken, rendering it unusable. I have called your company 5 times now to inquire about getting my deposit refunded, but each time I am told someone will look into it and get back to me, yet no one ever calls me back.This is an extremely frustrating and disappointing experience. Your business practices of breaking the part and then avoiding returning the customer's deposit are unacceptable. I expect a prompt and full refund of the deposit I paid. Failing to do so in a timely manner would be considered poor customer service and unethical business conduct.
Days and hours of operation is a bit confusing as it says on google that its open on Saturday's but it was closed and a tow truck driver said that they are never open. I'm not sure how this junkyard works or days that are 100% operational.
The counter girl will tell you it’s the correct part for your vehicle and when it isn’t they will say sorry, no refunds just store credit, to a junk yard.
About the type of person you would expect to run into at a place like this. Save you TIME and buy online where if you’re sold the wrong part you can return it for a refund and not junk yard store credit. What a joke.
No customer service whatsoever, lazy labor seems everyday of the week went is simply talked to front desk girl then come 1 hour after waiting she’s tells be the part is on the car if you want to wait so I wait then 2 hours after pulling that same part off my own vehicle and coming back (also outside during blizzard conditions(took me 30-40 mins most)) says they couldn’t pull the part...... maybe if there was a drive to actually work things could get done I’d rather pay the extra 50 at lkq. Ridiculous
Purchased many parts from here before. All parts are reasonably priced. The entire staff is really helpful and always quickly pull the parts. They always seem to have everything I need. Parking was alright, it's always busy so there's always cars in the closest parking spots. I would definitely recommend purchasing from here for all you later model vehicle needs.
Odd place, they won't pull parts in advance of you're arrival? I guess they like watching you waste your time. The girl at the counter seems like she would prefer a root canal to working there.
I call to ask if they have a part. Yes, the girl says, they have it on the shelf.
I drive 60 mi. thru Denver traffic. No, we don't have the part, the car has been crushed. I do not understand why this place has a computer if they are not willing to update it. I do not understand why they can not make sure that the part is on hand before inviting someone to come there.
NEVER AGAIN.
Worst customer service in the world, I had everything they promised and put on hold for us recorded, after making a three hour drive they refused because there employee made a mistake!!!! Not only did she make a mistake she didn’t own up to it!!!! Manager was very rude and said he doesn’t care about his reviews but I figured I would leave one anyway
If I can give this place lower then a 1 star I would.. they sold me a damaged part and covered it up with a plastic cover... then when I brought it up to them, they denied it and bullshited me saying that damage wasn't there.... stay away from this place!
This place was awesome. I found a hard-to-find part for my Volvo in great shape, and they took it off and loaded it in my truck in a few minutes. Pricing was extremely fair.
Ive been dealing with javier for almost 3 years and never had an issue with him. I always call him first because even if he doesnt have the parts he helps me find them.
Awesome service,
Called several places in regards for a part for my vehicle and I couldn't locate it anywhere, finally i found this place, they had the parts that I needed called in advanced and by the time I got there my part was ready the guy at the front desk was very helpful. Recommend this place.
Found out the hard way why they love to sell items for cash! Don't expect them to refund your money or let you return an item you pay cash for. Beware the "cash discount." Absolutely terrible customer service! Owners response is not truthful. The item was bought and attempted a return several months ago.
I bought a salvaged 2017 car and these guys are the only place in town where I was able to find parts for it. Javier always tries to do well by his clients to make sure we're getting a good deal and that the parts will be a perfect fit. If they can't help they know someone who can.
Be aware! Customer service does not exists there. Paid for the part, they failed to deliver it when promised. After asking to give my money back, they refused saying that I signed the paper and have to pay 30% restocking fee. (I did not even see the parts...) Had to open dispute with CC company. Will never go here again.
I had a bad experience dealing with A-Arvada auto wreking, they offered me a part for $279,00 and when I went to pick it up the price went up to $490 so I ordered one from Nissan dealer instead for $480.00. Check the price from the car manufacturer dealer because you may get a better deal.
DO NOT DO BUSINESS WITH THIS AUTO WRECKING BUSINESS!!! My mechanic found an used transmission for my car with this company, on March 14. They said they would deliver by March 18 so my car would be ready the next day. When my mechanic wasn't calling me, I called him and he said the A-Arvada Auto Wrecking was making excuses as to why they haven''t delivered the part on time. He said when he was talking to the owner, the owner transferred him to the shipping clerk. WTH! They didn't deliver the part till late the following Friday and my car wasn't ready till today. I wish the owner would pay half of car rental bill, but that's very unlikely.
Went to visit Arvada Auto Wrecking because they had a salvaged car that I was looking for.
Good: Indeed they had the part I was looking for and the price was good / very fair. The staff is minimal but I did find what I needed - I really didnt need an associate to help but but the guy was there anyways. Overall a good experience and I will def go back the next time I need a part. Great hours and the location was easy enough to get to (off I76 & Sheridan).
Bad: A little disorganized, but it was a junk-yard / salvaged vehicle yard so I understand - it didnt bother me at all.
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