Had to hire Randy's to tow my Tacoma from the front yard to the backyard because code enforcement was complaining ,my truck is damaged. Thank you Chris for your help today. He was professional and kind.
Randys Towing had towed my car after I got t-boned and they were super helpful through every step of the process from the tow truck driver to the people at the yard. One of the techs even let me use there tools to take off my plate. I would highly highly highly recommend randys towing for any towing needs.
Had to have my daughter's car towed to repair shop after she was rear-ended. Doug arrived on time and was very friendly and professional. Could not have asked for better service from any tow company. Thank you very much.
Doug came through for me . This guy helped me big time . It was a challenging tow , but he handled like a pro ! Cool calm a collective ! I highly recommend Randy’s High Country Towing ! Thanks guys !
Had to give Randy’s a call over the weekend to get my loaded medium duty tow truck, towed to a tire shop due to a blowout of my steer tire. They quoted me 2 hours until arrival, and showed up sooner than that to get me taken care of at the early hours of the day. The gentleman who helped me, Scott, was a great guy. Treated me humane, very respectful, and knowledgeable on his trade. He even tried to give me ideas of somewhere to take it as it was the weekend and not much places were open, let alone able to service a vehicle that needs commercial tires replaced. As a fellow tow company owner, I appreciate the effort and treatment I’ve received from Randy’s the countless times I’ve needed them. I will never hesitate to call them when I’m in a bind and need help.
I had to call back today to get some info on something and Alan was such a good help to me and was able to get me taken care of and made sure I didn’t need anything else. Me and my family appreciate you guys for getting us back on the road and back to business in a timely manner.
I called and asked about prices for a tow went to speak with my husband about it, just had the phone on mute. Whoever is the woman that works up at the front taking calls is extremely rude. I heard her talking trash to whoever else. Extremely unprofessional behavior. I just hung up the phone.
I want to extend my deepest appreciation to Randy’s for their outstanding service. Gaylene and Alan were truly exceptional dispatchers — incredibly quick to respond, professional, and efficient from the very first call. Adam, our tow truck driver, was equally impressive. He arrived promptly and handled the entire scene with precision, professionalism, and care.
Despite another company being on site (Knob Hill Towing), who unfortunately did not assist and only observed, the team from Randy’s took full control of the situation. They cleaned up the accident scene quickly, safely, and efficiently, ensuring everything was handled correctly.
Randy’s went above and beyond, and I am extremely thankful for their dedication. They brought me peace of mind during such a stressful moment and truly took care of us throughout the entire process. Their service is absolutely amazing, and I highly recommend them.
Vince was very considerate, reliable and efficient. He kept us at ease every step of the way, had great communication, and even helped us push the car when we were maneuvering it at the drop off location. I will be using Randy's Towing again, but only if Vince is our Tow truck driver again!
I was having trouble with my Schoolie and I have little to no mechanic experience; my mom called Randys high county towing t ok see about towing it. She was given some information by a gentleman named John. I had some questions and she said John was very informative soni wanted to ask him a question. John answered the phone when I called and taught me more in a short period of time than any college professor I ever had. He was knowledgeable and happy to guide me through figuring out numerous things about my bus. I even called a second time and he spent time walking me through everything I had a question about. He's not only a great employee but an amazing teacher and human being. His help calmed me down and helped me save a lot of money and time. Even more; he helped educate me on things I will keep for life. Randys high county towing actually cares about helping the people who reach out to them... I will forever appreciate you John. If you wanna be treated like someone cares.. call Randys high county towing.
Excellent experience moving a shed with Juan and Paul. Great communication with the office staff making the appointment and getting a quote. On moving day, the guys were on time, quick, and safe. Highly recommend. Fast and friendly at a great price.
The clutch went out in my car after I shouldn't have made the trip from Salida to Colorado Springs but due to a family emergency I took the trip regardless but got stuck in Springs. I gave Randy's a call and a tow truck driver by the name of Doug came to pick up my car and deliver it to Penrose. This man was the most courteous, professional, easy-going, and helpful tow truck driver we've ever experienced. We followed him down to Penrose due to my grandpa Phil meeting us there with a trailer to take my car the rest of the way home. After driving very safe, not speeding at all, and ensuring we were all good after drop off, he even offered to help load my car onto our own trailer which anyone else would have left without even thinking to offer. Doug went above and beyond today on service and quality. We were very blessed to have this unique experience which you don't often have in today's society. We highly recommend Randy's High Country Towing. Rates were more affordable than another quote coming from another towing company. People like Doug brighten up the world in a special way and turned a very irritating situation into one where we were all smiling. - Dillon (grandson) and Patrick (grandfather) Angell
I liked the old owners instead of these new guys who just took over all the friendly people ive know for years are gone thanks to those new owners I won't call for a tow here no more id rather go somewhere else
Nothing but great things to say about Randy's and the driver, I believe his name was Isaac, who took special care to pick me up off I-25 in early morning traffic to take me to Heuberger's for service. I was driving from Golden and only made it to Happy Canyon Road when I called. My car was dead. He was very sympathetic. He understood I was stuck on the side of the road for three hours. He was very nice and very professional. It was a bad situation and he was there to help. I tried my insurance company and the 911 numbers first, but no one would show up before Randy's, who drove up from Colorado Springs. If you are in North Denver, I would recommend them - they will get there sooner than any of the bozos in town!!
Terrible front office planning. Got a appointment for a pick up almost a week out and they still were 45 minutes late. Now ive got no vehicle for another week because they forced me to miss my appointment at mechanics. DO NOT USE THIS TOWING COMPANY.
I’d give a 0 out of 5 if I could. My car broke down and I had them tow it to the shop, when they unloaded it they ripped a lot of the fasteners holding the bumper on. Didn’t realize how bad it was till I went to go pick up my car and had the mechanics telling me about it. I called Randy’s and they ended up saying it had been 6-7 days at that point and they wouldn’t do anything about it because I can’t prove it. So yeah… be careful
We were disappointed with this company. We called well in advance of a need for towing and were assured they could do the job. When the date arrived they said they weren’t sure if they could fit us in and refused to give an estimate. They even wanted us to provide a credit card number with a signature without a job total.
I just want to point out what great customer service! We recently had a vehicle get towed for our company and needed some additional information from the vehicle. The entire staff was super friendly and very helpful, thank you!
Randy’s made this experience much more pleasant than I expected it to be. The young man that helped me was very kind and courteous. That being said, I would prefer Randy’s to tow all my vehicles!!!
I use Randy’s multiple times a year when one of my field technicians gets stuck in the snow or vehicle has a breakdown/flat tire, etc. They’ve always been great on the phone and quick. The drivers are also fantastic. Communication is also a high point. We don’t use anyone else now as they’ve always taken care of us quickly.
Top level professionalism with Randy’s. Honest, forthright on pricing, careful, safe and thorough. Very nice group of INTELLIGENT people. Fantastic driver.
They did exactly what they said they we’re going to for the price quoted and did it well in a very stressful situation.
They went out of their way to come to Denver for a heavy tow back to CoSpgs. Good luck finding anybody to do that, let alone as well as they did.
Local car dealer recommended Randy's for towing a car that was DOA. Person answering the phone was professional and polite. Driver arrived in promised window and called 10 minutes before to let me know he was nearby. Service was efficient and professional.
I needed to have my vehicle towed from a repair shop to my home. I called three companies and by far, Barbera's response on the phone outshined them all. First, I was glad to get a real person (only message at one of the others). Second, I was grateful for her cordial and professional response to my need. The job was completed within 2 hours after I called. David, the driver, was also phenomenal. Courteous and caring and was very careful to follow my request in where to place the car. I wish I could give them a 6 star referral!
Very friendly, professional and affordable! Highly recommend!
Had a small accident that damaged the wheel to the point the car couldn’t be driven. We called and the driver was out within 40 minutes. Everyone we talked to was super polite and professional.
I was worried that loading and unloading would cause further damage, but the driver did amazing about protecting from further issues.
We needed to be towed a bit over 5 miles through town to the shop and was expecting a tow bill over $200. But to my surprise, we were told the price BEFORE the tow and it was HALF of what I expected!
They screwed up my bumper on my RV and when I asked how they're going to make it right, they simply hide behind their liability release waiver.
When I was towed again two days later by somebody competent they said you should never be towed by anybody making you sign waivers. Look up Royal Gorge instead of these losers. Royal Gorge RV and Towing are awesome, Randy's is not.
Randy’s Towing did an awesome job helping my family to get a stuck U-Haul out to help with a pending move. It was difficult but they were patient & got my family on the road! Thank you!
I was in a head on accident yesterday and called my insurance USAA. The dispatch was awful. So, the Police called Randy's. USAA said it would be 90 to 120 minutes, but Randy's was there in 20 minutes. The driver Troy was awesome. First words out of his mouth, "Are you OK?" He was super patient and kind. More than the police or the dispatch. Troy took care of everything. Had the paperwork ready, helped with my keys, and made sure everything was out of my car. I would recommend Randy's High Country and I would differently ask for Troy!
Kaecy picked up and moved my car, was extremely professional, courteous and made sure to take his time. 10/10 will use Randy’s again because of his professionalism.
It’s never fun to break down. High pressure oil line in my case. 40 ft Motorhome with car trailer. Randy’s to the rescue! They quickly and expertly towed both trailer and RV to a great mechanic shop and managed to park it so expertly nothing was damaged. Amazing skills, Russel! I failed to remember the name of his coworker but he was quite knowledgeable and very friendly too. These guys are true professionals. They took a bad situation and made it much better without a lot of fuss, and added a little sense of humor to lighten the mood! I’m truly in their debt!!!
North of railroad tracks, 1143 South Royer Street, down dirt road, Colorado Springs, CO
2539 Gunnison Street 260 E Taylor St, Colorado Springs, CO 80907, 2539 Gunnison St, Colorado Springs, CO
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