Gunsmoke Towing & Recovery, LLC in
Buena Vista (CO)

Recommend highly! Mick drove 2 miles into the back country to pull my 4Runner out off of Three Elk Road. It was working on sliding down the side of a mountain on some loose dirt. I guess I got a little ambitious. Mick wasn't judgmental. Showed up and bossed the entire situation. Didn't break a sweat. We're safely back home with the car completely intact. He's the man. Going in my speed dial.

Amazing company and amazing people! If I could give them 10 stars, I would. I had a flat tire coming down Cottonwood Pass. No cell service. Some kind people took me to Gunsmoke's office which was in their home. The owner invited me in and called back one of her drivers. This excellent driver took me back up the mountain in one of their tow trucks in case I needed to be towed. Luckily, the driver was able to change my tire and send me on my way. All at a very reasonable price. I would highly recommend them!

Dakota and Jordon were incredible at helping get our friend’s car out of a tight spot! Julie was very comforting as we got everything pulled together. Can’t say enough how thankful all of us were. We almost had it figured out but opted for the professionals are are glad we did!

Gunsmoke saved my girlfriend from being stranded on the side if the road away from town. They picked her and her car up and took them to Big O Tire in Salida so she could get her flat tire replaced.

This is a fantastic company and they saved my life and it took no time at all. Middle of winter 10° and I wound up on a National Forest Road where a Dodge Grand Caravan should not have been in snow and ice. No matter what I tried I could not get it free. The back of the van was basically at a cliff and if I couldn't get it out of there I was going to slide backwards and roll over several times and become mountain lion food. I called Gunsmoke and sent them GPS coordinates. Less than a half hour later this dude shows up with a tow truck looking like Thor and Paul Bunyan had a baby. Jordan became my hero. He hooked up the winch and had me out of there in no time. The price was very reasonable especially considering he had to go off-roading to save my dumbass. I can't speak highly enough of these folks.

Gunsmoke did a great job moving a shed for me. I wanted it in a tight spot and he got it done. Thank you Nick, I really appreciate the fact that you were as careful as you could be with the whole process.

Jordan was awesome. Couldn’t have asked for a more helpful truck driver.

Friendly and prompt service. Julie was amazing to deal with and really did put the customer needs at the front. An unfortunate event was made much easier by Gunsmoke.

Can't say enough good things about Julie and Jason. My motor mount sheered off on my 97' jeep. Leaning us stuck up FR398. Called Gunsmoke Towing, and Jason got there in 45 minutes! Not only towed the jeep of the mtn. But also dropped us off at our rig in twin lakes, then took the jeep to Ron's Diesel Dawg for repairs ! Thank you both!!!

So in June, I blew my turbo in my truck starting up Cottonwood Pass. I unhooked my camper and limp my truck to town for repairs, but my trailer was stuck up there. I called gunsmoke Towing and Julie called me back and said they would help me they are really great people and Within a few hours, Mick was up there with his personal truck pulling my camper off of Cottonwood Pass. They were very nice and let me keep my camper with them until my truck was fixed which was three weeks great people and very nice and down to earth!! it was a very bad day and with their help I got through it while I was there I heard stories of them helping other people out in the community. Please use this company.

I can honestly say that these folks are the best!!! We were stuck in a campsite and they came in a reasonable time and helped us out within a few minutes we were off ! Julie was the absolute sweetest and Mick let both my kids see the big truck!!! Reasonable price and fantastic service!!!

Julie and Mick are true saviors! Little ice induced ditch incident up the mountain from Buena Vista. Fortunately had limited cell service. Gunsmoke to the rescue! Julie stayed in touch and Mick arrived within the hour and pulled us out. Gave us an on the spot discount when he found out my son was accepted at the USAFA. Call Gunsmoke for all your Buena Vista and surrounds towing needs!

Julia ,who answered my call.Was very rude I explained the job I needed done, she then continued to speak over me ,very unprofessional. Then hung up on me. She added it will take 3 hours to do a 30 min job. If it takes that long to push a button up and down there's a problem She wanted to charge me 400 a hr. Stating her driver came by and said it would take 3 hours and for a 30 min job might I add, I was right across the street from them.I called Royal Tru to do the job took him 2 hours to get to me ,for a 27 min job but he was professional and listened . I would not trust Gunsmoke to perform any job for me. Definitely call someone eles...

I was showing property on a Sunday afternoon at a higher elevation property just after a snowstorm. My clients’ truck got stuck near the edge of a drop off and didn’t feel comfortable trying to get out themselves. We called Gunsmoke and they immediately sent out Tony to help us. Tony was very competent in both getting the truck out and then helping my client maneuver their truck on the icy/snowy road. He was patient, calm and very professional. I highly recommend Gunsmoke when you’re in need of a tow.

My experience was with one of the driver's this evening. They almost ran me off the road with my four year old daughter in the truck. When I called to handle it with the company directly, Julie was as unprofessional as they come, completely dismissing my concerns. First, she hung up on me and when I called back, she informed me that she would text her driver to slow down. Then she hung up on me again. They were reported to Colorado State Patrol for aggressive driving. Also, to the Better Business Bureau for Julie, the co-owner, and her complete lack of concern for community safety. An investigation is open.

Our battery died while we were out at Eleven Mile Reservoir. We had a cheap battery pack that was SUPPOSED to work in this situation, but to no avail, so we hit the OnStar and they connected us with Gunsmoke. In no time flat, Shawn was out there to jump our car. Not only was he quick as a whistle, but also recommended a high quality battery pack that we ended up purchasing and using the very next weekend when we got waived down by a gal who's battery died. Only a seven day turn around for a fine example of good karma! Thank Shawn and Gunsmoke for not only taking care of us, but helping us to help other folks! Much appreciated!

I cannot say enough great things about Gunsmoke towing! We got stuck on the way to crested butte along with several other vehicles, and all day and into the evening, Gunsmoke crews were going up and down the mountain pulling stuck vehicles aside to safety and sending tow trucks to rescue. They didn’t stop until every car was off of the mountain. Ian was great and towed us to safety until we could drive our vehicle again. Thank you Gunsmoke Towing!

Gunsmoke towing saved us. After calling my insurance company to try to get roadside for about 12 hours. I was able to call gunsmoke and they were up to the spot so quickly. Followed us back into town to make sure our car was running okay. Efficient and kind humans!!

I had a great experience with gunsmoke towing. My husband’s truck broke down on cottonwood pass. I called gunsmoke spoke with Julie who was polite and professional, and helped me feel comfortable. I was in a city I didn’t know and was nervous to get in a tow truck to take the long ride up the pass again. She told me Shawn would be able to help. He picked me up within 10 minutes. Shawn was great and helpful, had a nice conversation. Safely made it over the pass He hooked up the truck, and brought the truck all the way to Denver. Even helped my husband back in the camper.

I could type for a long time trying to adequately express my appreciation for the level of professionalism that I received from Gunsmoke Towing. When I was in need, they were swamped with calls, however they juggled them well and was able to get to me very quickly. They also offered not only speedy towing, but also excellent guidance to find a repair shop to help with my situation. I was broke-down in a small town on the weekend when everything is closed. However, Julie listened to the details my predicament, and offered to message one of the closed repair shops, and was able to get clearance to tow my vehicle and drop it off to have repairs started the following Monday. When you are far from home, and in a tight spot, that level of kindness is not only rare, but appreciated and stress-relieving. My Sincere Thanks to Julie and her Team!

The receptionist whom I spoke to was very knowledgable, listened to my issues and concerns, advised me compassionately, and promptly began the process. The wrecker driver/owner and employee promptly and carefully loaded my truck and attached my vintage trailer checking everything to insure a safe 127 mile ride through the mountains of Colorado. They were extremely competent and provided me with excellent customer service in a trying time during my vacation.

These guys were extremely professional! Hauled our van to a shop and brought another vehicle to haul passengers. Then waited around and gave us a ride to our hotel. Connected us with a professional shop who had us back on the road in less than a day. Definitely recommend!

Our camper came unhitched on HWY 24 and Gunsmoke came out to haul the camper for us. When they got there the camper was still towable so he helped us get it connected again instead and sent us on our way! So kind and helpful! I would recommend this company to anyone in need of a tow in that area.

Julie and Mick are incredible. We lost our car key on the trail while backpacking, and after we hitchhiked into town, Julie gave us a ride back in, unlocked the car so we could get the hard key out, and took the time to help us troubleshoot when we found out the hard key couldn’t be used to start the vehicle without the fob (which we had lost on the trail). She studied the car manual with us, gave us a ride into town, made us feel at home in her truck, talked through options with us, gave us numbers to call, and dropped us off at a motel so we could try to catch a cab the next morning. When we forgot our apartment keys in the truck, Mick dropped them off for us the next morning. They went above and beyond for us. They know the business, they know the town, and they’re very friendly and hospitable throughout. We can’t thank you enough for helping us out! Highly recommend.

We needed a tow very unexpectedly on a Saturday. Gunsmoke Towing answered their phone right away and discussed with us if we needed a tow or a jump. We really appreciated their service and only had to wait a short time for the tow. Luckily, we live in Salida and weren’t too far from home when we needed the tow. We felt lucky we could get home without too much extra delay. Very professional and prompt. I would definitely call them again in the event we need a tow. Thank you Gunsmoke Towing!

Due to unbounded enthusiasm overcoming good sense, I got my Outback stuck in snow on a road that is scenic and enjoyable most times of the year. I was able to make contact with my wife who then called Gunsmoke Towing to advise them of my predicament. It was just before sunset at 8400 ft, that I saw the headlights of the muscular tow truck making tracks towards me. Darrell and Garrett wasted little time in pulling me out of a situation that might have ended in a cold night huddled in my vehicle. I highly recommend Gunsmoke Towing, a friendly family operated business.

Mick is amazing and one of the most generous strangers I have ever met. He turned an absolutely terrible and scary experience near Buena Vista (a faulty job by a tire shop resulted in our wheel literally flying off our car while driving 70 on the highway and we narrowly missed a very bad accident) into a much better one. He not only helped us after being stranded for 2 hours on the highway after our insurance company couldn’t help us at all and took an hour to tell us they couldnt find a tow company; he went out of his way to help accommodate and get us back on his way however he could while he worked on our car - well beyond anything I would ever expect someone to professionally be obligated to do. He also left his house after hours and came and got us at about 10 pm and didn’t even blink. Could not have been more gracious, professional, or kind. He made our terrible awful horrible and no-good day a much better one and is taking such great care of our car - and of us!