BG Automotive in
Longmont (CO)

First visit, and brought my 2yo along. They arranged for him to come out and see the oil drained from the car and ask an endless stream of questions! Kind staff, quality work for this simple service. It was nice to receive photo-evidence of all the inspections (e.g. tire tread depth)

Very professional and friendly service. I love the DVI (digital vehicle inspection) that gave me insight on how my vehicle is doing overall. Service Advisors are readily available to answer any questions, and services were done with care by the Technician. Thank you to the BG Automotive Crew for making me feel confident and well taken care of!

Nothings cheap these days but customer service made it a little more palatable. I’ll be back when my trucks needs anything! Definitely a good place to go for your car/truck needs

Super kind folks! Diagnostics was thorough and included photos and videos! Mathew was extremely helpful talking through what work needed to be done and kept me updated along the way. Service was quick and the car runs great :)

Jesse and team are amazing. Had my jeep cherokee in and also does my companies entire fleet. If you are a company with a large fleet I highly recommend this company. Your fleet won't regret it. Choose BG.

Very professional and excellent customer service. The entire process went smoothly and they explained everything in great detail. Christine was awesome to work with.

My Jeep needed so much work done, but with their help i was able to take care of the bigger problems first and with many affordable options that I never expected. And even though a part was faulty right out of the box they were able to get it fixed up like new right away. I will be going back for new tires here soon! I appreciate doing business that cares about their customers.

I have never been to a repair shop that I have trusted more! Every thing was up front and phone calls from Christine before proceeding kept me well informed!! I will definitely be going back for repairs and service!

I would highly recommend BG automotive to anybody. They’re very professional and they do a great work. I’m very happy with what the work they did with me thank you BG automotive.

Well I did some repairs on the car, a fuel pump for example, either I didn’t replace the clip that holds the fuel hose on or I did and it fell off causing a decent leak when trying to start the vehicle. The car was towed to BG Automotive and they easily fixed the issue. They did a complete look over of the vehicle and found no other issues and they sent me the link via text. I’d give them 5 stars and informed my daughter that they are now here local mechanic when the car needs routine maintenance or any other mechanical repair. Everyone that I spoke with was professional and polite. Definitely will use there service in the future.

BG Automotive provided fast, excellent service, there information regarding my repairs were direct and outlined everything that needed to be done and provided additional feedback to bring car in for a check after my repairs were done, to look over potential problems moving forward. I highly recommend these guys at the Longmont shop. They surprised me when they finished my repairs much earlier than they estimated originally.

Jesse and staff took great care of us. They were spot on diagnosing the issues that were of concern on my Jeep, ordered the parts needed for replacement and gave us a fair price. They also took a full inventory of other issues my vehicle had and educated me on them. You can trust this shop to give you top notch service. Five stars!

Transparency to the public is one of their core values. My experience is they quoted me 200 before even cracking my door. A diagnosis is different than a free estimate, but in my experience if a company is playing semantics off the bat, they can't be trusted. If I was told that I was paying 200 for the mechanics time I would have no problem paying. As I was walking up to pick up my car I witnessed the man actually retrieving the codes from my vehicle, to provide me with more information. I knew they hadn't even looked before calling me.

As always, the service was amazing! They fixed issue on my Toyota Sienna and Conner was super friendly, professional and knowledgeable. I would absolutely recommend BG automotive! Also, I am a true customer.

Excellent experience with BG Automotive. Great communication with Travis. Nice to get a text with photos with their outcomes.

My first time at BG automotive, they were very informative and helpful! Friendly staff and very professional, they take pride in their service and expertise. I will be bringing my car back for future maintenance and highly recommend! Clean work, fair price and expert service!

This is the new go-to shop. The team at B&G Automotive diagnosed and were able to fix my car’s issues quickly and professionally. Connor was knowledgeable and took the time to explain everything clearly and was excellent to work with! The honesty and fair pricing were appreciated. The team kept me in the loop and ensured the job was done right. It's refreshing to find a team that truly takes pride in their work.

5 out 5 stars all around. Had a great experience with BG auto. I needed a pre-purchase inspection on a used car I was hoping to purchase from a dealer that day. They saw me on very short notice - got me in within a couple hours. The entire staff was helpful and friendly to work with. Not only did Jesse give me a thorough inspection report, but he took the time to explain to me in detail what each inspection point was and why the car I brought in ultimately did not “pass inspection.” For someone with not a lot of knowledge and a limited budget, Jesse helped me avoid buying a lemon which would’ve been a devastating financial pitfall. Would highly recommend their shop!

I had my rear shocks go out while visiting a friend in Longmont. It was Friday afternoon of Labor Day weekend, I was 50 mile from home, and I wasn't sure if it could be fixed that day. The gang at BG not only found all the parts, they got the car fixed and all the the original price they quoted. They also kept me informed every step of the way, so I knew what was happening.

Brought my car into BG Auto during a road trip after alternator/battery failed. Explained my situation and they started checking out the car at 5pm. Work was done by 2pm the next day, and I was back on the road! Very thankful for their high quality work and efficiency.

Good experience here, though I did have a relatively major hiccup. Super happy with the work and timeliness. Advisor walked me through all the recommendations and wasn't pushy about extra services. Did have an issue where I asked to do the struts, and they ended up doing the struts and shocks. I wasn't planning on doing those. Really just a miscommunication. Recommend advisor and customer confirm both the services AND the costs before the work is done so there are not surprises. In the end my Highlander is riding better than ever. Thanks for sponsoring community events like Unity in the Community, BG!

Staff are clearly knowledgeable. I had two major surprises though. First, the estimate for needed service was $4100. Shocking and ultimately caused me to trade my 10 year old car because I’ll never recover that money and there are other bad things coming. Not their fault and it is what it is. The surprise that bothered me was an unexpected/ undiscussed bill for $200 for the evaluation. If you are serious about transparency, you should consider a brief written estimate for the evaluation. The quote was shocking enough. A surprise charge adds insult to injury.

Excellent shop! In addition to the window issue that prompted my visit to BG Automotive they did a quick check for other maintenance issues that required attention. Before any work was started, we discussed each issue and decided on a plan of action. They completed each agreed upon action quickly and I was able to have the car back on the driveway at the end of the 2nd day running and driving much better than when I brought it in.

Last name Draper. BG Automotive came recommended by a friend and I was in need of a shop ASAP. Luckily they were 7 minutes away. I am a very skeptical person when it comes to mechanics but I can say when I walked in the door my instincts told me I was in the right place. Jess was ever so helpful , and what told me I was in the right place is when he told me they would do a full safety inspection on my car along with the issue at hand and whatever my car needed he would put in priority as if it were his family that he was looking after to be safe. And that he did , with no pressure and explaining in detail what I needed. I was offered a loaner car so I could go about my business ( which was a blessing in itself as I had no idea and figured it would be days before the repairs would be completed)However I took it in on a Wednesday morning and had it back by Thursday early afternoon! Now that’s service! The communication was on point and was treated with utmost courtesy. When he told me it was taken on a test drive and purs like a kitten he was not kidding! All of the above being said I HIGHLY RECOMMEND BG Automotive and the professionals that work there from front of the house to the back! If I could offer more stars I would!

I think my favorite part of the experience was the detailed breakdown of problems and faults found with the vehicle. They have pictures and video to show you exactly what they are looking at. Let's you appreciated what is going on under the hood, and under the car in general. Staff were kind polite, and understand people are usually working on a budget and do their best for you to address the most important concerns with your vehicle. On top of that when you get the invoice for the work done, they also send you estimated prices for any of the work you declined to do so you can budget for them in the future. Excellent service all around.

Shoutout to BG Automotive in Longmont! While waiting for an oil change on our Novus Glass kia, we were beyond impressed by the incredible customer service from the team at BG. From the moment we walked in, we were treated with kindness, professionalism, and care that truly stood out. Not only was the service quick and thorough, but the staff made the entire experience easy and enjoyable. 10 out of 10 – highly recommended! If you're looking for a reliable, trustworthy automotive shop in Longmont, BG Automotive is the place to go! Thanks again for taking such great care of our Novus vehicle – we’ll definitely be back!

Good customer service, poor quality of work. I was assured the premium rate BG charges is in order to provide the utmost attention to detail and an assurance the job will be done right. However, that was not my experience. I took my car in for gaskets to be replaced and a turbo inlet to be installed. After adding up the costs of hoses, gaskets, and the engine wiring harness they insisted needed to be done; the total went almost $1k over my budget. None of the repairs were intricate but they still failed. Before I left I popped the hood and saw my air intake scoop was missing. They quickly grabbed it and installed it. Later I noted about 4 loose vacuum lines, one popped right off its joint. The hose directly from the turbo outlet to the bypass valve was a 1/4 inch backed off along with a loose clamp. My car came back with more problems than it arrived with, I quickly addressed each one myself. I was told only hoses that needed replacing would be done, but if a hose/clamp cannot be installed properly it raises concern for how over $1k in hoses broke during the repairs in the first place. I was assured this is not the quality of work they strive for and promise to their customers. However, I was still left with the full-hefty repair bill and nothing except apologies from their team. I cannot recommend these services to others since I cannot trust a hose to be clamped properly leaving the shop. All the concerns I found were easily visible and fixable, these should have been spotted by a shop foreman before returning the vehicle. Smaller things I noticed was my wiper fluid had been dumped and replaced by an odd smelling dark grey/green fluid with film. My alternator belt was also very over tightened causing concern it would have broken/failed if I did not adjust the tension afterwards. The customer service was good, the service to my car was not. I am including a picture of the hose from the turbo not installed properly. If this popped off while running it could have been catastrophic to my vehicle. I simply backed the clamp off, seated the hose, then moved the clamp back over. Repairs don’t get simpler than this, it’s unacceptable from a shop charging these high rates for quality work that was not delivered. Edit: after reviewing the invoice I found they replaced the purge solenoid valve without informing me before hand. All parts are marked up but they charged me double the price of the part directly from Valley Subaru. A parts markup at shops is expected, a 100% part markup without confirming with the client is deceitful.